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Are You Ready To Step Up To B2B Marketing’s New Destiny?

Forrester eCommerce

As forces converge to drive B2B marketing to a higher purpose, marketing leaders must evolve from brand stewards, lead generation machines, and sales supporters in order to fulfill it.

B2B 517
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Gap Introduces Retail Fulfillment Service Utilizing its 13 Distribution Centers

Retail TouchPoints

Gap has launched a fulfillment service for retailers called GPS Platform Service , offering omnichannel fulfillment using Gap’s nationwide distribution network and handling tasks including delivery to customers or stores, returns initiation and processing at its fulfillment centers.

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Customer Service is Personal, so Show Me the Love

Retail TouchPoints

A look at the mindset of the online shopper relative to customer service should remind every retailer that they are only as good as their current interaction. Online shoppers focus on current needs, as only 12% consider prior interactions with customer service reps important when using online customer service.

Live Chat 243
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Amazon Adds BNPL Option for Business Customers

Retail TouchPoints

Amazon Business has added a pay-over-time option for B2B customers via an expansion of its partnership with BNPL provider Affirm. We’re constantly striving to make Amazon Business the best place for small businesses to fulfill their buying needs,” said Todd Heimes, Director of Amazon Business Worldwide in a statement.

Payments 235
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Best Fulfillment Center for Startups

Ecommerce Platforms

Running a startup is tough work, and in the ecommerce business, it often means fulfilling products from your own office, home, or even a garage. But at some point, you’ll want to find a fulfillment provider to offer faster shipping, and to focus on other parts of your business. The Best Fulfillment Centers for Startups.

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How This Custom eCommerce Integration Streamlines This Client's B2B Operations

Groove

B2B eCommerce businesses often run into problems when it comes to tracking inventory and processing orders. This was the case for one of our clients, so our team created a custom eCommerce integration to help the company modernize their website and upgrade the user experience. eCommerce Integration: Improving B2B Operations.

B2B 221
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The art of B2B fulfillment and how to improve customer loyalty

GetElastic

Usually when you read about fulfillment , the discussion is focused on some logistical or technical aspect of delivering goods to customers. I am going to challenge you to take a step back and consider fulfillment from a different perspective. When it comes to pleasing customers, everything matters.