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Avoid Customer Dismay! Benchmark Your Store Fulfillment Initiatives

Forrester eCommerce

Despite increased investment, businesses fall short of consumer fulfilment expectations for in-store order pickup. Analyst Lauren Cevallos explains what's happening.

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Hy-Vee Integrates Instacart Fulfillment Capabilities for Delivery

Retail TouchPoints

Hy-Vee will leverage Instacart ’s Fulfillment as a Service (FaaS) to integrate same-day delivery fulfillment capabilities into its owned and operated websites and apps.

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Retailers Increasingly Turning to Third-Party Resources to Handle Fulfillment

Retail TouchPoints

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. And the percentage of respondents that don’t sell on or operate marketplaces shrank this year, from 16% in 2022 to 9% in 2023.

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Shein Picks Amazon’s Backyard for New U.S. Fulfillment Hub

Retail TouchPoints

fulfilment and logistics, furthering the company’s ongoing effort to localize fulfillment and support speedier delivery times for American customers. Fulfillment and Logistics at Shein in a statement. The nearly 10,000-square-foot office space in downtown Bellevue, Wash. will serve as a hub for Shein’s U.S.

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Embrace Business Complexity With Real-Time Inventory Data

Delivering a seamless omnichannel experience has become a standard expectation for customers, but doing so requires a special ingredient.

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NY Times, WeightWatchers, GE Among First to Embed Instacart Fulfillment Tech via New API

Retail TouchPoints

Instacart has launched the Instacart Developer Platform (IDP) , a publicly available API program that will enable third-party companies to integrate Instacart’s fulfillment and delivery functionality into their websites and apps. for meal planning or cooking content, for example).

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Freshmart Deploys Ecommerce and Fulfillment Solution

Retail TouchPoints

Natural food products retailer Freshmart has adopted online sales and fulfillment solutions from eGrowcery. The customized system features a focus on fresh and prepared foods and fulfillment options including store pickup and integrated delivery.

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Help your customers feel the love with shipping and fulfillment optimization

Help your customers feel the love with shipping and fulfillment optimization

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Delight Customers, Reduce Costs, and Drive Profits With Xparcel from RSL

E-commerce businesses depend on reliable shipping to keep their customers happy. Customers expect online orders to be delivered quickly and at a low cost to them, so when major carriers are bottlenecked, it can directly impact your business's reputation. But all too often, shipping costs become prohibitive, eating into profit margins.