Kibo

APRIL 26, 2022

The past two years have demonstrated that consumers are ready and willing to change their behavior to find and purchase the things they need. Not missing a beat, consumers began returning to physical stores in 2021 as pandemic restrictions lifted and vaccines became widely available. Build engaging shopping experiences.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs. Incorporating the right apps can revolutionize your online store.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Omnisend

JANUARY 8, 2024

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Start free today See pricing What is a repeat customer?

Customer 88

Customer Customer Retention Social Media X-cart 88

GetElastic

DECEMBER 16, 2021

Company Overview: Commercetools is the world’s leading platform for next-generation B2C and B2B commerce. To break the market out of being restrained by legacy suites, Commercetools invented a headless, API-first, multi-tenant SaaS commerce platform that is cloud-native and uses flexible microservices. Website: www.commercetools.com.

Magento 113

Magento B2C Merchant Services B2B 113

GetElastic

OCTOBER 21, 2022

With almost 20 years of experience in the eCommerce industry, Carroll is an international keynote speaker and bestselling author, and a world-leading expert on how to grow a business globally using digital channels. His Youtube channel also provides consistent content on all topics relating to eCommerce. Check Out More Content.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

PFS

DECEMBER 6, 2017

Conflict is on the rise in commerce today – and I am referring to a particularly pernicious type that sows confusion and strains sales: Channel conflict. Paths to purchase are increasingly multi-directional. No branded web store is available for consumers to buy direct. Direct and indirect channels can co-exist peacefully.

Channel 56

Channel B2B Multi-channel B2C 56

Optimizely

OCTOBER 10, 2018

Consumers love them because they’re a great way to discover new products. He started the company back in 2013 and as CEO, quickly turned Boxycharm into a multi-million dollar company by offering full-size beauty products in a box. Social media is also a big driver because today everyone is a TV channel basically.

Subscription 150

Subscription Marketing Social Media B2C 150

Kibo

MAY 19, 2014

Why Customer Care Will Win the Sale Consumers are largely motivated by one thing: Price. With a wealth of information at their fingertips, including product details, promotions, coupons, and sales, consumers have become even more selective with what they spend their money on and who they spend their money with.

Customer 62

Customer Multi-channel B2B Omnichannel 62

BigCommerce

MARCH 31, 2017

Their team works with category-leading brands looking to launch B2B as well as Direct-to-Consumer including Cargill, Citizens of Humanity and Dollar Tree. Many online brands are both B2B and B2C –– and even use their same homepage for each audience, segmenting into customer groups for individual merchant accounts.

B2B 402

B2B eCommerce B2C Merchant Services 402

AcquireConvert

NOVEMBER 24, 2022

Business to consumer (B2C): the process of selling products and services directly between a business and customers who are the end-users. Buyer personas: fictional profiles of ideal types of customers. Customer experience (CX): your customers’ perception of their experience with your ecommerce business.

Payment Services 36

Payment Services eCommerce Payments Shipping Costs 36

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce provides users with features required for sales management, purchasing, merchandising, inventory, customer marketing and experience, operations, and logistics. The solution is relevant to both B2B and B2C brands and can seamlessly replace or enhance your current integrations, processes, plugins, and systems.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Retail TouchPoints

MARCH 30, 2023

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series , Resilient Retail: How Efficient, Effective and Engaging CX is Fueling Growth. UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities.

POS 287

POS Omnichannel Webinar Point of Sale 287

Kibo

OCTOBER 18, 2021

Every retailer wants their customers to have the best possible customer experience with their brand, and a disappointing CX is now a major turn-off for consumers. But what’s the best way to achieve it in a highly competitive, multi-channel world? . What Makes for a Great Ecommerce Experience?

Customer Experience 62

Customer Experience eCommerce Customer Multi-channel 62

Fabric

NOVEMBER 2, 2023

For omnichannel retailers, these cutting-edge solutions can help to deliver seamless shopping across various channels and improve the overall customer experience. Customization options allow businesses to build more unique and personalized shopping experiences for customers.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

Ecommerce Platforms

JANUARY 4, 2023

The best headless ecommerce platforms are rapidly grabbing the attention of business owners looking to stand out from the crowd with unique customer shopping experiences. As the commerce world continues to evolve, consumers are looking for ever-more flexible and unique interactions online. commerce, Gatsby.JS for Vue developers.

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104

Kissmetrics

AUGUST 6, 2021

With that said, let’s dive into the five customer retention strategies you can use to grow your Ecommerce business. Understand the Customer Journey and Optimize Your Customer Experience Accordingly. One of the first steps to designing a customer retention strategy that works is to understand the customer journey.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Fabric

SEPTEMBER 12, 2023

Modern e-commerce is continually changing, spurred, in part, by shifting consumer trends. Before the ubiquity of mobile devices like smartphones and tablets, the success of e-commerce hinged on consumers’ access to personal computers. Changing consumer trends highlight the importance of omnichannel retail initiatives.

eCommerce 130

eCommerce Payment Services eCommerce Platforms Merchant Services 130

GetElastic

JANUARY 10, 2018

For a few years, personalization has been B2C commerce’s favorite catch phrase: know your customer, personalize the offers and prices, sell at the right time and keep communicating until you build a relationship and not just a sale. But do B2C techniques work for this audience? B2B will look more like B2C.

B2B 141

B2B Multi-channel B2C Customer Experience 141

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

BigCommerce

OCTOBER 26, 2017

He manages the digital channels of some of the world’s leading retail brands, including, but not limited to: Eastbay. Learning how those costs impact the customer experience early allows you to figure out how you want to calculate Total Landed Cost. Run: Optimize the In-Country Experience. Foot Locker. Kate Somerville.

Merchant Services 218

Merchant Services Marketing Shipping Costs eCommerce 218

Kissmetrics

MARCH 2, 2018

Salesforce is king when it comes to customer relationship management. When it comes to social media, today’s consumer is everywhere. In fact, the average consumer has seven different social media accounts spread across multiple platforms. Of course, finding a way to listen to multiple channels at the same time is difficult.

Social Media 206

Social Media Multi-channel Channel SEO 206

Optimizely

JUNE 28, 2018

But even with that exponential progress, consumers are still underutilizing ecommerce websites , with just 9 percent of U.S. Yes, there are a million moving parts to juggle, not to mention the stamina and creative aplomb it takes to pull off successful B2C marketing campaigns and grow your online business.

eCommerce 199

eCommerce Marketing Multi-channel Payment Services 199

GetElastic

AUGUST 25, 2021

APIs can be described as the connective tissue that enables a multi-solution architecture to deliver business value. Today's digital economy makes multi-channel the expected norm of buyers, even more so after the pandemic. . Digital Transformation.

Payments 148

Payments Payment Services eCommerce Multi-channel 148

BigCommerce

NOVEMBER 13, 2017

In fact, it’s likely all of this year’s 19 most innovative ecommerce brands have your online channel activities beat in terms of impact on: Conversions. Customer Loyalty. Customer Lifetime Value. Direct to consumer. Bob Johnson’s Computer Stuff won the Innovation Award for Customer Experience. Time Saved.

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. Get more flexibility and customization from your ecommerce platform. Are Custom Product Attributes supported?

eCommerce Platforms 419

eCommerce Platforms Payment Services Shipping Costs eCommerce 419

GetElastic

APRIL 14, 2022

Microservices-based, API-first solutions deliver on that innovation by opening the door to differentiated customer experiences. Access to support from sales and partner enablement teams through a range of channels. Elastic Path is the leading independent provider of commerce solutions for digital experiences.

Payment Services 78

Payment Services Multi-channel Payments Customer Experience 78

Kibo

NOVEMBER 5, 2021

Automation and integrations built into modern order management systems allow eCommerce vendors to speed up the order delivery process, create a consistent customer experience across channels throughout the customer journey, and aggregate data into a single interface. How Does Ecommerce Order Management Work?

Management 62

Management Payment Services eCommerce Shipping Costs 62

Kibo

JUNE 4, 2020

At Kibo, we’re dedicated to making it easy for our clients to create amazing customer experiences through personalized commerce. That’s why we are so excited to announce that Kibo has been named a Strong Performer in the recent Forrester Wave™: B2C Ecommerce Suites, Q2 2020. Cloud, Microservices-Based Offering.

eCommerce 62

eCommerce Merchant Services B2C Download 62

Ecommerce Platforms

AUGUST 7, 2019

There's also the option to extend your experience with additional Salesforce pricing add-ons, such as: Field service lightning for mobile operation management, starting at $50 per user per month. Digital engagement to help you reach your customer on any channel from $75 per user per month.

Payment Services 112

Payment Services Multi-channel Arts Management 112

Kibo

JUNE 7, 2021

The past year has been a challenging one for retailers and brands who face the ongoing effects of the pandemic and continued changes in consumer behavior. Retailers must meet shoppers exactly where they are in the moment with personalized and connected shopper experiences. Deliver Personalized Experiences. trillion in 2021.

Multi-channel 62

Multi-channel Omnichannel Order Fulfillment Shopping Carts 62

BigCommerce

MAY 25, 2017

Our customer base is split 50/50 for homeowners (regular consumers) and businesses (B2B). And yet, only 20% of our revenue comes from our B2C segment. Our customer base is split 50/50 for homeowners (regular consumers) and businesses (B2B). And yet, only 20% of our revenue comes from our B2C segment.

B2B 419

B2B Books BigCommerce Article 419

ChannelAdvisor

APRIL 24, 2020

Gartner, leading research and advisory company , defines unified commerce as “ the practice of providing flexibility, continuity and consistency across digital and physical channels to deliver a superior customer experience.” Eliminating Single-Channel Reliance. How Unified Commerce Can Help Overcome Today’s Challenges.

Blog 87

Blog eCommerce Multi-channel Supplies 87

Kibo

MAY 5, 2022

This is true whether you’re a retailer or a brand, your focus is B2B, B2C, or both, or whatever your use case is (e.g., While many commerce platforms call themselves headless—meaning the frontend experience layer (e.g., Problem: Your customers want more fulfillment choices than you currently offer (e.g.,

Games 71

Games Management Fulfillment Multi-channel 71

FastSpring

JANUARY 8, 2019

A brand-approved or -designated reseller who can sell digital products directly to consumers on behalf of the brand. The average value a customer spends in a typical visit to a business. Business to business refers to the business that is conducted between companies, rather than between a company and individual consumers.

Merchant Services 61

Merchant Services Payment Services Payments eCommerce 61

Ecommerce Platforms

OCTOBER 14, 2019

The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. B2C ecommerce websites and businesses evolved quickly, leaving B2B portals far behind, and today, they provide a richer customer experience than most B2B ecommerce portals.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

BigCommerce

OCTOBER 20, 2017

Integrate Your Systems for Multi-channel Selling. Like B2C, B2B businesses know the importance of offering a multi-channel experience to drive sales. But historically, that multi-channel experience for B2B buyers meant only having access to an online catalog. Let’s dive in. .

B2B 251

B2B eCommerce Payment Services Multi-channel 251

BigCommerce

JULY 25, 2017

The 10X Ecommerce Slack channel is a great place for that, if you aren’t already using something else. Photos are worth millions of dollars: Don’t skip the most important part of your customer experience, showing them exactly how to style and put together an entire look. How to Turn Your Customers Into Influencers.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419