Smile.io

MARCH 8, 2024

The State of Ecommerce Customer Loyalty in 2023 Discover key loyalty and retention findings from Smile Rewards’ dataset with this report on the state of ecommerce customer loyalty in 2023. Loyalty & Reward Program Insights from Smile.io

Social Media 73

Social Media Customer Loyalty Customer Retention eCommerce 73

FastSpring

DECEMBER 18, 2020

According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. In some ways, the move from B2B sales happening offline to online mirrors other trends we see in the B2C market. Tip #1: Make sure your customers can find you online by investing in SEO. Tip #2: Invest in great content.

B2B 148

B2B eCommerce Payment Services SEO 148

SellBrite

OCTOBER 16, 2019

trillion worldwide with online merchants so far in 2019, and B2C ecommerce — or business-to-consumer electronic commerce — sales are only expected to increase in coming years. How does B2B ecommerce differ from B2C ecommerce? If you have an online store, you’re already familiar with both sides of the B2C ecommerce relationship.

B2B 90

B2B eCommerce B2C Merchant Services 90

Kissmetrics

OCTOBER 5, 2020

So, here are some mighty useful tips for you: Know Your Goals and Desired Outcomes. This boosts customer loyalty and makes people feel more of an affinity with your brand. Joseph Studios focuses on non-paid social media promo for B2B and B2C clients, which includes activities, such as customer engagement and community building.

Social Media 363

Social Media B2B Document Information 363

Optimizely

JULY 31, 2018

But Andrew Youderian’s podcast delivers on its promise, at least in terms of the actionable tips he provides. Where to start: Using Customer Lifetime Value to Grow Your Business — Andrew looks at how to calculate one of our favorite metrics, then gives tips for putting it to good use. Shopify Masters. eCommerce Evolution.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

GetElastic

OCTOBER 21, 2022

He is a top 50 Magento Contributor, and produces weekly live streams on his eCommerceAholic platform covering tips and marketing tricks, and content. He spent years in direct marketing having co-founded a successful catalog firm, and was recently named a Top 50 Global Thought Leader on Customer Loyalty. Check Out More Content.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Kibo

JULY 9, 2014

That makes it more critical than ever to deliver a stellar experience that captures online sales and lifetime customer value. These five tips can help turn your browsers into buyers: Sell direct-to-consumer: This is a no brainer. Do not lose out on customers who visit your website, eager to make a purchase.

B2C 62

B2C B2B Shipping Costs Webinar 62

Omnisend

JANUARY 8, 2024

To meet your customers’ different preferences, try offering various incentives, such as: Points they can redeem for purchases Discounts Monetary rewards Early access to products Event invites In addition to increasing repeat purchases, an effective loyalty program also improves the average transaction value.

Customer 88

Customer Customer Retention Social Media X-cart 88

Smile.io

SEPTEMBER 10, 2020

Content is still king or queen of your marketing kingdom Then, create a case study to explain how a client grew their business on the new eCommerce platform or to show a happy customer and the photos they took on their new camera (the latter works best for B2C businesses). Retain existing customers by nurturing them post-purchase.

Consumer 46

Consumer Social Media SEO Webinar 46

Kissmetrics

AUGUST 6, 2021

This way, you can ensure each touchpoint is meaningful, resulting in a positive CX and, ultimately, higher customer retention rates. Design an Effective Customer Loyalty Program. Part of your customer journey must include creating a customer loyalty program. Define the rules of your loyalty program.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Omnisend

DECEMBER 15, 2020

This way you can gather relevant data about your customer and refer to it to gain context before the next interaction. Chatbot for AI-assisted tips. Data shows that 42% of B2C companies use a chatbot on their websites, and 89% of decision-makers feel they allow for more personalized interactions and customer support.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

BigCommerce

MARCH 21, 2017

36 — Percent of B2C brands that consider Instagram to be “very important” or “critical” to their social media marketing, compared to 13% of B2B brands (Source: Inc. ). We believe that our customers will really respond well to this feature and we’ll start seeing many more conversions from IG to our website checkout. Email *.

Mobile eCommerce 420

Mobile eCommerce Mobile eCommerce Merchant Services 420

Optimizely

NOVEMBER 29, 2018

Because every one of your customers is unique, it’s difficult to adjust your marketing outreach to each of their individual needs. But you can design an all-encompassing customer journey map for your buyers using individual campaigns to lead them down the path to purchasing—and ultimately to customer loyalty.

eCommerce 252

eCommerce Customer Social Media Customer Loyalty 252

BigCommerce

FEBRUARY 13, 2018

Generally, there are six main models of ecommerce that businesses can be categorized into: B2C. Business-to-Consumer (B2C). B2C ecommerce ecompasses transcations made between a business and a consumer. It went on to turn into a major B2B, C2C, and B2C platform that’s still widely used today. Types of Ecommerce.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

BigCommerce

NOVEMBER 13, 2017

Customer Loyalty. Customer Lifetime Value. We’ll also give you tips and tricks on how you can do the same for your brand. For creating a content asset that drove thought leadership, revenue and customer loyalty. Restaurantware : B2B & B2C in a single dashboard. Silver Jewelry Club has you beat.

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Ecommerce Platforms

NOVEMBER 11, 2019

This guide puts into light a couple of handy tips to make your target customers be obsessed with your loyalty program. You get to come to terms with why your brand needs to put a loyalty program in the prime position. Second, this guide churns out a few examples that could help you kickstart your loyalty scheme.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

BigCommerce

NOVEMBER 2, 2017

This post will teach you exactly how to do that, subsequently increasing sales, revenue, and customer loyalty. How to Drive Ecommerce Traffic and Convert Customers. 15 Google Shopping Campaign Tips to Make More While Spending Less. 21 Apple Pay Tips and Why It’s the Future of Mobile Payments. BombTech Golf.

eCommerce 420

eCommerce Social Media BigCommerce Mobile 420

Optimizely

JULY 12, 2018

As a B2C marketer, you have to be careful that your online store doesn’t get caught up in the sweep. Like most ecommerce stores who have Facebook business pages, you probably just want to use the platform to drive revenue and improve customer satisfaction. Tips to avoid getting flagged.

eCommerce 170

eCommerce Social Media Small Business Retail Shipping Costs 170

eCommerceFuel

FEBRUARY 16, 2021

trillion — six times the value of the e-commerce B2C market. And the conversion rates of B2B online transactions range between 6% and 8% while B2C online transactions are only 3% to 5%. And this creates high customer lifetime value. If you’re selling jewelry at a retail price, your main customers are consumers.

eCommerce 59

eCommerce Shipping Costs B2C B2B 59

Smile.io

JUNE 13, 2022

Another example of this is by converting in-person customers to online customers to nurture a repeat purchase, increasing the customer's lifetime value. Customer Loyalty: On average, it takes eight touch points to close a sale. Every touchpoint should provide the same experience for each customer.

Omnichannel 61

Omnichannel Social Media X-cart Merchant Services 61

BigCommerce

OCTOBER 2, 2017

36 — Percent of B2C brands that consider Instagram to be “very important” or “critical” to their social media marketing, compared to 13% of B2B brands (Source: Inc. ). Instagram is a high-engagement platform and more and more brands are looking to it to drive much more than sales –– i.e. customer loyalty and lifetime value.

Payments 378

Payments BigCommerce Merchant Services Beauty and Health 378

BigCommerce

JULY 25, 2017

Each comes with its own tips and tactics, and each its own version of what success is, how it happens and why anyone beyond that individual who achieved it should care. The old site was losing customer loyalty –– beyond not letting everyone checkout. 10X Factory –– Private growth slack channel for tips on absolutely everything.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Ecommerce Platforms

OCTOBER 14, 2019

The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. B2C ecommerce websites and businesses evolved quickly, leaving B2B portals far behind, and today, they provide a richer customer experience than most B2B ecommerce portals. The problem?

B2B 132

B2B eCommerce Payment Services Multi-channel 132

Korona

MAY 30, 2022

It refers primarily to the services and equipment that B2C businesses rely on to accept and process payments from their customers via credit cards, debit cards, and electronic payment methods. You may also want to read How to Grow eCommerce Customer Loyalty: 7 Tips for Online Stores.

Merchant Services 52

Merchant Services Payment Services POS Payments 52

Ecommerce Platforms

OCTOBER 24, 2022

B2C Email Marketing Statistics. With countless customers already active on their inboxes, B2C email marketing packs a punch. 7 out of 10 customers would prefer to receive brand communications through email. 87% of B2C marketers use email automation as part of their marketing strategy. Omnisend ). Around 23.8%

Marketing 196

Marketing B2B B2C Mobile 196

ROI Revolution

APRIL 2, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Our website optimization service lead, Brandon Howell, guides you through the best tips and strategies for conversion optimization in this crisis. And the stock market has become increasingly volatile.

eCommerce 207

eCommerce Social Media Shipping Costs Events 207

Omnisend

JANUARY 5, 2024

How to make a website from scratch Let’s dive into the step-by-step guide on how to make a website from scratch with practical tips: 1. And if you’re an ecommerce brand, having a mobile app lets you extend your customer base. Here are some SEO tips to improve your website ranking and visibility: 1. SEO is your best bet.

eCommerce 88

eCommerce Payment Services SEO Social Media 88

ROI Revolution

OCTOBER 1, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. For tips on taking advantage of this increased engagement, see our latest blog post, Facebook Advertising Strategies During COVID-19. We’ve compiled a checklist of tips for SEO in the time of coronavirus.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

MARCH 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. For tips on taking advantage of this increased engagement, see our latest blog post, Facebook Advertising Strategies During COVID-19. Last updated March 2, 2021. Travel industry updates.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JULY 2, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. For tips on taking advantage of this increased engagement, see our latest blog post, Facebook Advertising Strategies During COVID-19. We’ve compiled a checklist of tips for SEO in the time of coronavirus.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

AUGUST 4, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. For tips on taking advantage of this increased engagement, see our latest blog post, Facebook Advertising Strategies During COVID-19. We’ve compiled a checklist of tips for SEO in the time of coronavirus.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

NOVEMBER 4, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. For tips on taking advantage of this increased engagement, see our latest blog post, Facebook Advertising Strategies During COVID-19. We’ve compiled a checklist of tips for SEO in the time of coronavirus.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

DECEMBER 3, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. For tips on taking advantage of this increased engagement, see our latest blog post, Facebook Advertising Strategies During COVID-19. We’ve compiled a checklist of tips for SEO in the time of coronavirus.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

SEPTEMBER 9, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. For tips on taking advantage of this increased engagement, see our latest blog post, Facebook Advertising Strategies During COVID-19. We’ve compiled a checklist of tips for SEO in the time of coronavirus.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

JUNE 2, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. For tips on taking advantage of this increased engagement, see our latest blog post, Facebook Advertising Strategies During COVID-19. We’ve compiled a checklist of tips for SEO in the time of coronavirus.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122

ROI Revolution

JANUARY 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. For tips on taking advantage of this increased engagement, see our latest blog post, Facebook Advertising Strategies During COVID-19. Last updated January 5, 2021. Travel industry updates.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147