GetElastic

AUGUST 18, 2021

With the disruption of COVID-19, new trends have emerged, and the eCommerce landscape is transforming. Below are some of the major Market-Driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy. 59% of customers prefer not to interact with a sales representative.

B2B 145

B2B eCommerce Payment Services Marketing 145

GetElastic

AUGUST 10, 2021

An omnichannel approach enables businesses to deliver consistent, frictionless, and more convenient user experiences by interconnecting every customer touchpoint. Where omnichannel differs from a multi-channel approach, is that with a multi-channel approach, each touchpoint is launched, managed, and optimized in silos. Bank of America.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148

ChannelAdvisor

JUNE 23, 2022

Forrester isn’t beating around the bush in its most recent assessment of the B2C environment. The new report, Vast, Fast, and Relentless: Consumer Buying Enters a New Era , looks at the state of the customer-empowered commerce landscape — and what’s to come for B2C businesses who are ambitious enough to keep up. The choice is yours.

B2C 59

B2C eCommerce Travel Consumer 59

GetElastic

SEPTEMBER 15, 2021

With the disruption of COVID-19, new trends have emerged, and the eCommerce landscape is transforming. Below are some of the major customer-driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy. Market- Driven B2B eCommerce Trends of 2021 ?and Watch the Webinar.

B2B 146

B2B eCommerce Customer SEO 146

BigCommerce

OCTOBER 20, 2017

To help you navigate these changes, here are some of the latest B2B ecommerce trends we’ll cover in this piece: Focus on New Customer Acquisition. Like B2C, B2B businesses know the importance of offering a multi-channel experience to drive sales. Upgrade Your B2B Ecommerce Software. Rethink Your Product Information + It’s Format.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

Kibo

JUNE 10, 2021

Omnichannel commerce is a strategy that connects every sales channel that consumers use to interact with a retail brand. An omnichannel strategy seeks to deliver a cohesive message across all channels. With omnichannel, customers receive a consistent brand message and experience regardless of channel. What Are Its Benefits?

Omnichannel 62

Omnichannel Multichannel Social Media Channel 62

Retail TouchPoints

AUGUST 9, 2021

Today’s customer is omnichannel, mobile, and has begun to lean more heavily than ever on the availability of digital and online shopping options. For today’s B2C brands, nothing happens outside the context of the customer. The health of a company’s relationship with these individuals transcends the store, the channel and the product.

Customer 290

Customer Multi-channel B2C Omnichannel 290

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

Here are the latest digital marketing trends in the retail industry to help retailers refine their strategy for 2022 and beyond to maximize growth. You can use it to personalize the omnichannel customer experience accurately. Embrace Omnichannel Marketing. Examine Your Marketing Technology Stack. Probably not.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

365 Retail

JUNE 19, 2023

Akeneo , the Product Experience company, today released its 2023 B2C Survey: Product Experience Satisfaction Around the World , an annual mission to understand how consumers make decisions when buying products, how product experiences impact those decisions and what product information is important to them.

Consumer 70

Consumer B2C Merchant Services Omnichannel 70

Optimizely

MARCH 27, 2018

Shoptalk 2018 was huge — the world’s largest conference for B2C, retail, and ecommerce innovation sold out for the third time in a row with more than 8,500 attendees from some of the biggest brands in the world. Omnichannel takes over the organization. “To AI is still not fully autonomous. “AI But we’re not there yet.”.

B2C 150

B2C Omnichannel Channel Customer Experience 150

Optimizely

AUGUST 9, 2018

After going to tons of sessions and taking pages and pages of notes, we’re back and ready to share the very best ideas and the most interesting trends we heard about during the event. For many B2C brands, the customer is the center of the world. Omnichannel is Still Tough to Achieve. Think you’re ready for omnichannel?

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

GetElastic

DECEMBER 28, 2021

In this post we will: Explore this trend. And we aren’t the only ones witnessing this trend. In Gartner’s latest “Survey Analysis: Digital Commerce Revenue Skyrockets With B2B Surpassing B2C” report, they share the same phenomenon. According to their analysis: 67% of respondents are doing both B2B & B2C in some capacity.

B2C 148

B2C B2B Technology Channel 148

Fabric

NOVEMBER 2, 2023

For omnichannel retailers, these cutting-edge solutions can help to deliver seamless shopping across various channels and improve the overall customer experience. This includes the capability to quickly introduce new products, update pricing, modify promotions, and adjust to shifting market trends.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

Pivotree Blog

FEBRUARY 27, 2023

The companies surveyed represent a wide variety of business types including B2B, B2C, B2B2C and D2C, and, as such, the responses indicate a wide variation in the eCommerce platforms being used.

Supplies 52

Supplies Management eCommerce Platforms Shipping Costs 52

Optimizely

MARCH 13, 2018

Since you want to spend as much time as possible learning the latest trends and new technologies in B2C business, you have to figure out what sessions will be most valuable for your B2C business. We want to make your life easy as B2C marketer and so we combed through every session for the absolute best.

B2C 150

B2C Omnichannel Shipping Costs eCommerce 150

BigCommerce

MAY 15, 2018

I already knew the benefits of SaaS across other pieces of the commerce platform stack, including: Omnichannel commerce technologies. Adapt your business to changing ecommerce trends and an ever-more competitive industry. Marketing and Expanding to Omnichannel. Emerging Ecommerce Trends. OMS Systems. WM Systems.

Merchant Services 419

Merchant Services Payment Services eCommerce Platforms Technology 419

Optimizely

DECEMBER 21, 2017

But before you run off, let me tell you about an ecommerce trend that will actually help you better sell to customers and ensure their (undying) loyalty. Every B2C marketer needs to know about contextual commerce. Contextual commerce harnesses another trend you’ve probably heard a lot about — omnichannel.

Customer Loyalty 191

Customer Loyalty Improvements Customer Merchant Services 191

Ecommerce Platforms

AUGUST 10, 2021

So participants can expect to dive headlong into exclusive content, explore recent ecommerce trends, inspire their audience with the fresh strategies acquired, grow your brand, and scale your business with tips from these actionable discussions. Bills and Mary Ellen's keynote session will be held on September 15th, 2021.

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

Kibo

FEBRUARY 24, 2022

Microservices enable Ecommerce businesses to move away from the rigid all-in-one monolithic systems that make it difficult—if not impossible—to keep up with changing trends in consumer shopping behaviors, expectations, and the need for seamless omnichannel experiences.

Payment Services 118

Payment Services eCommerce Omnichannel eCommerce Platforms 118

Kibo

OCTOBER 5, 2021

Personalization is important for both B2C and B2B ecommerce experiences. Retailers—whether in the B2B or B2C space—who want to deliver individualized shopping experiences at scale need to choose the best ecommerce personalization software that fits their organization. It can also enhance omnichannel fulfillment strategies (e.g.,

eCommerce 62

eCommerce B2C B2B Omnichannel 62

Optimizely

AUGUST 27, 2019

Last week, eTail East 2019 was back in Boston with four days of retail and ecommerce insights from top B2C marketers. Perhaps when they find the digitally focused partner they’re looking for , they’ll be able to put more of the trends they’ve noticed into action. So what did we learn? Guess we’ll just have to wait and see.

Channel 150

Channel Department Stores B2C Recommendation 150

Ecommerce Platforms

MARCH 9, 2023

Zoho CRM supports: B2C companies : B2C companies with shorter customer lifecycles can access features like instant surveys, lead management, marketing automation and more. Perhaps the most exciting part of the omnichannel solution from Zoho, is that you get context every step of the way.

Live Chat 104

Live Chat Social Media Payment Services Payments 104

Ecommerce Platforms

DECEMBER 20, 2021

B2B eCommerce and B2C businesses acting as manufacturers, distributors, or wholesalers face many challenges, the most important of which is ensuring their customers are happy. We'll cover lots of information, but let's start this Sana Commerce review with a consolidated pro-cons list: Pros: It's suitable for B2B and B2C businesses.

Payment Services 211

Payment Services B2B Shipping Costs B2C 211

Fabric

SEPTEMBER 12, 2023

Modern e-commerce is continually changing, spurred, in part, by shifting consumer trends. These trends precipitate a need for e-commerce retailers to further adapt and evolve if they hope to secure this growing market. Changing consumer trends highlight the importance of omnichannel retail initiatives.

eCommerce 130

eCommerce Payment Services eCommerce Platforms Merchant Services 130

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Here are 5 tips for building an innovative, omnichannel customer experience to satisfy today’s demanding multi-touch consumers: 1.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

365 Retail

APRIL 4, 2024

Providing excellent customer service, whether you’re working within a B2B or B2C focussed industry remains paramount for successful business growth and retention. Georgia Hartley-Brewer, Senior Consultant at people advisory business New Street Consulting Group examines the reasoning behind this upwards industry trend.

Multichannel 57

Multichannel Merchant Services Retail Supplies 57

Optimizely

DECEMBER 18, 2018

Instead of only using the data you collect with your POS for your in-store loyalty program (for example, printing out reams of paper coupons at checkouts), you should use an analytics solution or platform like a B2C CRM to integrate it with the data you have on customers across the rest of your channels and marketing platforms.

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Retail TouchPoints

DECEMBER 9, 2020

It’s not enough to segment based on generation: Marketers must understand the motivational trends that guide shoppers. If your company is just beginning to work with less granular data, you can fall back on demographic trends, then overlay that data with richer profiles once you have it.

Shipping Costs 145

Shipping Costs Marketing Channel B2C 145

Optimizely

MAY 15, 2018

But, with more than 130 sessions and more than 600 technology vendors, it can be difficult to pick out what you should see, what topics and trends will be most valuable to your ecommerce brand, and where you should focus. Here are the sessions you absolutely have to attend at IRCE 2018.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Kibo

JANUARY 18, 2023

On the last day, we heard from retail experts from Charles Schwab, Neiman Marcus, Bealls, Mondelez, and Poolwerx, covering economy trends, headless commerce, supply chain strategies, and distributed order management. Poolwerx serves B2C customers, B2B clients, technicians, and franchises. billion in 2022 to $3.16 billion in 2027.

Fulfillment 62

Fulfillment Supplies Shipping Costs B2B 62

BigCommerce

MAY 4, 2018

By embracing SaaS technology and emerging trends, Natori is on pace to earn a new generation of consumers – ones who buy from their site, not just in department stores. What to Know Before You Go: Skullcandy is a true omnichannel business. But that’s where AI and social commerce could help. What to Know Before You Go.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Kissmetrics

MARCH 19, 2019

These companies are in all different sectors, from B2B to B2C, and are part of all the major industries out there. You need to take an omnichannel approach, but focus on search. And it doesn’t look like that the trend is stopping anytime soon. And the trend is continually rising over time. billion a year.

Marketing 279

Marketing Blog SEO Article 279

ROI Revolution

JANUARY 3, 2020

The way for brands to avoid this fate for themselves is through omnichannel marketing, but many brands have struggled to embrace this successfully. Omnichannel refers to providing a seamless, positive experience across all channels: desktop, mobile, app, and brick-and-mortar. These show some consistent trends across the board.

Marketing 78

Marketing Social Media Food and Beverages Omnichannel 78

Kibo

FEBRUARY 28, 2022

The 2021 holiday shopping season was historic, in that it was the culmination of two years of accelerated trends, shifting consumer behaviors, and omnichannel shopping realities that have emerged since the start of the pandemic. Shoppers return to stores, while omnichannel retail remains strong.

Merchant Services 62

Merchant Services Payment Services Order Fulfillment Retail 62

ROI Revolution

JUNE 17, 2019

Get insight into the latest Amazon developments and trends to help steer your business into a successful future. Selling B2B or B2C: What B2B and Brands Must Get Right on Technology. Mike Earl, Senior Director of Omnichannel, Timbuk2 and Lucas Robinson, CEO, Weblife Stores | 11:50 AM. Mythbusting: Transitioning From B2C to B2B.

eCommerce 100

eCommerce Internet Retail B2B B2C 100

GetElastic

OCTOBER 21, 2022

These experts are great sources of information on all things eCommerce related and we think are worth your follow or subscription to their content for staying up-to-date with the latest eCommerce trends. His LinkedIn blogs offer relevant insights on current eCommerce trends and advice navigating market conditions such as supply chain issues.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Kibo

APRIL 14, 2022

While making the switch can help you deliver truly exceptional omnichannel experiences, there are a few boxes you’ll need to check before making the move. Deliver better omnichannel experiences. Namely, they needed their site to work seamlessly on mobile devices and with both B2B and B2C audiences.

eCommerce Platforms 62

eCommerce Platforms Omnichannel Fulfillment Payments 62