Retail TouchPoints
DECEMBER 13, 2023
With that in mind, one habit to consider paying extra attention to is your beauty routine. A recent report states that brand transparency regarding environmental sustainability remains a top priority for cosmetics and personal beauty care consumers. Packaging Takes Center Stage So what does sustainable beauty really mean?
Smile.io
NOVEMBER 15, 2023
Loyal customers are the ones who eagerly await every product release you announce and shout your brand from the rooftops. But what exactly is customer loyalty? We’re going back to basics in this post to learn what customer loyalty is. Table of Contents What is customer loyalty?
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Smile.io
AUGUST 25, 2023
The following list was put together to inspire you when putting together your own loyalty program and brand community, no matter what you sell or what stage you’re at. Customers not only get to show off their artwork to a like-minded community and inspire others—they get rewarded for doing so!
Smile.io
MAY 22, 2020
Valued at $523 billion, the beauty industry has scaled dramatically over the last decade, becoming more innovative and trend-focussed, with many brands finding unique ways to own the customer journey. These three things alone make loyalty and the beauty industry an essential combination.
Retail TouchPoints
SEPTEMBER 12, 2022
From negatively affecting customer loyalty to damaging brand reputation to skewing analytics and spiking ad spend — when you’re selling to bots, a sale’s not just a sale. Bots break down customer trust and loyalty. Every retailer knows loyal customers are your most valuable asset. Let’s look at why.
Retail TouchPoints
JUNE 24, 2022
More brands in categories like beauty, skincare, health and wellness — what Burt calls the “traditional powerhouse” categories — are investing in subscriptions, but there is also net-new demand in categories like oral care, where consumers that buy an electric toothbrush can get subscriptions for the replaceable head as well as the toothpaste.
Retail TouchPoints
FEBRUARY 18, 2021
consumer health concerns still loom, according to survey data from Shopkick. Brands from auto to beauty have embraced appointment-based service to improve shopper satisfaction and maximize revenue opportunities. Even with vaccinations beginning to roll out across the U.S., Appointment-Based Benefits Apply Across Categories.
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