The Real Impact of Late Deliveries & How to Handle Them
lateshipment
MAY 28, 2020
The Human Cost of Late Deliveries. You would most certainly not accept an excuse like “We outsource our shipping needs to FedEx, UPS, or DHL, so please check with the shipping carrier.” It costs as much as seven times more to acquire a new customer than to retain an existing one. They want it free. They want it NOW.
Let's personalize your content