Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 78

Customer Loyalty Customer Jewelry Social Media 78

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.

Shipping Costs 79

Shipping Costs Shopify Customer Loyalty Merchant Services 79

Smile.io

SEPTEMBER 10, 2020

If that’s the case for your eCommerce store, we’ve outlined some common circumstances your eCommerce may be facing to help you determine if paid or organic search is best for your business. Create a social media branding strategy Today’s social media-driven society provides a great opportunity for eCommerce businesses to thrive.

Consumer 46

Consumer Social Media SEO Webinar 46

Smile.io

AUGUST 2, 2023

Transactional rewards 💳 Transactional rewards are financial incentives that customers can use to save money on future purchases.  From free shipping to dollars off, these rewards are extremely common in customer loyalty programs, and are quite popular with many types of shoppers. 💲 Smile.io

Shipping Costs 48

Shipping Costs Events Social Media Fashion 48

FastSpring

DECEMBER 18, 2020

More choice and competition around shipping and payment options. Shareable content that you can use to boost your profile on social media. Social proof such as testimonials and customer stories. Along with optimizing your site for SEO, it also needs to be engaging once potential customers land.

B2B 148

B2B eCommerce Payment Services SEO 148

ChannelAdvisor

AUGUST 18, 2019

You can even lean on our e-commerce platform to help simplify drop shipping and stay connected to carriers. Turning loyalty into experiences. When it comes to customer loyalty, REI sets the bar. You can keep prices competitive. You can sell internationally.

eCommerce Platforms 55

eCommerce Platforms eCommerce Outdoor Drop Ship 55

Smile.io

APRIL 13, 2022

However, some of the most beloved cardmember-only rewards like free shipping are available to everyone now. Loyal customers are frustrated with the lack of exclusivity of the rewards and are having a hard time finding the benefits of the card. Tweets showing customer frustrations with Old Navy’s rewards program.

Shipping Costs 85

Shipping Costs Department Stores Payment Services Customer 85

Smile.io

DECEMBER 14, 2021

It’s time to announce the top customer loyalty programs of the year! Top 10 Customer Loyalty Programs of 2020 It’s that time of year again – time to take a look at the brands that made beinga customer in 2020 not just a tolerable experience, but a rewarding one. Best Buy Best Buy Totaltech explainer page.

Customer Loyalty 72

Customer Loyalty Customer Shipping Costs Outdoor 72

Kissmetrics

AUGUST 6, 2021

Social media platforms and tools like Facebook’s Audience Insights tools to better understand your audience demographics. To build and optimize customer journeys that effectively retain your customers, you must first understand who your target audience is and what they want. Design an Effective Customer Loyalty Program.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Smile.io

FEBRUARY 16, 2023

The Blackbough Beach Club offers a variety of motivating reward options from free products like tote bags and their best-selling bikinis, to free shipping or 20% off. Offering a variety of rewards is a great way to appeal to a wide range of customers.   Thousands of customers tag KYDRA in their photos on social media.

Fashion 61

Fashion Social Media Events Small Business Retail 61

Smile.io

FEBRUARY 28, 2024

5+ years later, the brand has transformed into a dazzling brand community with hundreds of contributing artists, over 175K social media followers, and 200,000+ 5-star reviews.    Diamond Art Club chose an entry reward that adds further value to the customer experience rather than giving away too much too soon.

Arts 79

Arts Social Media Customer Loyalty Hobbies 79

Smile.io

MAY 2, 2023

Follow our 7 simple steps and you’ll be getting more repeat customers than ever with your own brand new points program. Step 1: Set the goals for your loyalty program A ship with no compass will end up going in circles. April Skin rewards customers for leaving reviews. Engaging with your store on social media.

Social Media 69

Social Media Shipping Costs Events Blog 69

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result? The North Face.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Ecommerce Platforms

OCTOBER 14, 2019

These are commoditized niches, where it's very difficult to build a brand or earn customer loyalty through product quality, due to the simple fact that there may be a ton of players in the market, and the product of same or similar quality may be available from a wide variety of sources. These 4 platforms are my 4 main choices.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

SellBrite

JUNE 28, 2019

From Amazon being the world leader in terms of ecommerce sales to small business entrepreneurs setting up shop via social media, ecommerce is moving and shaking the retail industry. This gives customers a one-of-a-kind experience that makes them feel like the ecommerce platform understands them and is catering to them.

Shipping Costs 92

Shipping Costs eCommerce eCommerce Platforms Customer Loyalty 92

BigCommerce

DECEMBER 5, 2017

How is a sinking ship different from a failing ecommerce site? At least the captain can go down with their ship! You can’t – so you better do everything in your power to keep the customers coming. When to ask customers for reviews (and then how to use those!). These nine influencer marketing case studies should help.

Customer 381

Customer Live Chat Social Media BigCommerce 381

Omnisend

JANUARY 22, 2024

Here’s a case study showing how the right email format can increase conversion rates. Include a logo, website link, or social media profile if appropriate. It can also build customer loyalty and enhance brand reputation. They also include shipping information or password reset notices.

Information 88

Information Social Media Shipping Costs Document 88

ESW

MAY 7, 2019

That is, unless theys provide real value to customers. Customer loyalty is earned when brands leave customers not just satisfied, but excited. Loyalty programs can add to that special feeling when done correctly. What Does Customer Loyalty Mean These Days? Nordstrom’s Nordy Club.

Customer Loyalty 113

Customer Loyalty Customer Shipping Costs Beauty and Health 113

Omnisend

JANUARY 5, 2024

Here are just some of the benefits:: Increased visibility More credibility Owned channel (no need to worry about social media algorithm updates) More control over customer experiences Exactly what you want your brand to deliver, right? Social proof is another key marketing tactic for websites that boost conversions.

eCommerce 88

eCommerce Payment Services SEO Social Media 88

Ecommerce Platforms

DECEMBER 18, 2020

As an ecommerce business owner, or someone who plans to start an online business in the future, ecommerce marketing is definitely going to play a role in how you bring in customers and get the word out about your product. Does that mean you should make a hard push with social media influencers? Customer loyalty emails.

eCommerce Marketing 223

eCommerce Marketing eCommerce Social Media Marketing 223