Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Ecommerce Platforms

MAY 2, 2018

The daily show features tips for starting, growing and outsourcing your eCommerce drop shipping business. Ecommerce in the Trenches goes beyond the fluffy stories and case studies to bring you real tools and tips to take your business to the next level. Ecommerce in the Trenches. The Syndicate: Angel Investors.

eCommerce 187

eCommerce Small Business Retail Online Retail eCommerce Marketing 187

Smile.io

JANUARY 10, 2022

Tips on Branding your Loyalty Program to Increase Customer Retention Do you sell products online or have you built a real, successful brand? They also allow customers to take sustainability into their own hands with options to browse through used books, or opt for carbon balanced shipping for a few extra cents.

Hobbies 77

Hobbies eCommerce Books Arts 77

Smile.io

JANUARY 2, 2020

Reward programs show customers that you appreciate their loyalty , and it can boost your customer retention rates by offering perks for your repeat shoppers. When looking for ways to grow your customer base and increase retention rates, especially as a new business, reward programs are a great place to start.

Customer Loyalty 67

Customer Loyalty Customer Travel Customer Retention 67

BigCommerce

FEBRUARY 23, 2018

The various components involved in building out a customer loyalty program. The types of customer loyalty programs available (and their hybrids). Examples of ecommerce customer loyalty programs (with case studies). Avoid these mistakes by making it easy for your customers to earn, redeem and use their rewards.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Kissmetrics

SEPTEMBER 19, 2020

Increase qualified website traffic Increase time on site Add more subscribers to your email list Add followers to your social media accounts Increase sales Increase upsells Increase average order values Decrease expenses and marketing costs Improve customer retention.

eCommerce 275

eCommerce eCommerce Marketing Shipping Costs Shopify 275

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 76

Customer Loyalty Customer Jewelry Social Media 76

Smile.io

FEBRUARY 16, 2023

As the cost of acquiring new customers continues to climb, many online fashion retailers are turning to loyalty programs and customer retention. Here are 5 great loyalty examples in the fashion industry that help retain customers and increase profitability.

Fashion 60

Fashion Social Media Events Small Business Retail 60

Smile.io

MAY 2, 2023

Step 1: Set the goals for your loyalty program A ship with no compass will end up going in circles. All loyalty programs have one thing in common–they are a customer retention tool aimed at increasing repeat customers. Get your customers motivated to earn points by offering these rewards: Free products.

Social Media 67

Social Media Shipping Costs Events Blog 67

GetElastic

NOVEMBER 29, 2022

Customer retention rates are 90% higher on omnichannel vs. single channel. The experience plays out in any number of ways, dependent on customer preference; do they want to shop entirely online and pick up in-store? Read their case study for more of the Teilor omnichannel story. Source: Clout Brands.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Ecommerce Platforms

MARCH 18, 2020

Your brand’s packaging should also: Make customers feel they got more than they paid for. Help customer retention by creating a great first impression. Remind a customer why buying from you was the right decision. Packhelp has an extensive range of standard products you can customize using the company’s online box editor.

Shipping Costs 33

Shipping Costs Books eCommerce Electronics 33

BigCommerce

AUGUST 8, 2017

For modern ecommerce sites, the ability to immediately and consistently bring in new customers is a HUGE deal. Even if you can’t achieve net positive revenue on the initial sale, referrals, email marketing and customer retention can payoff extensively with every marginal customer. Free shipping. Product coupons.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

Ecommerce Platforms

JANUARY 14, 2020

The seller ships an ordered product once the buyer makes a purchase. Other priorities an ecommerce merchant has to deal with include inventory handling, taxes, shipping fees, and much more. Case studies. Instead, the supplier ships the product once the customer places an order from their online store.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

Ecommerce Platforms

NOVEMBER 11, 2019

A partnership loyalty program is typically a solid option that could help you scale up and incredibly maintain a prevailing customer retention strategy. . Think of it this way: You own a brand that’s closely linked to a particular customer base. A key metric to factor in is the customer retention rate.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

BigCommerce

FEBRUARY 27, 2018

When specific case studies were analyzed, researchers found a 10% increase in word-of-mouth (off and online) translated into a sales lifts between 0.2 – 1.5%. According to the National Law Review , it can cost five times more to acquire a new customer than keep a current one. And referring other customers.

Social Media 410

Social Media Marketing Payment Services Reference 410