Omnisend

JANUARY 8, 2024

While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Understanding how to get repeat customers can boost your revenue. Strategies to cultivate repeat customers So, what is the best way to encourage customers to return to your site and make a repeat purchase?

Customer 88

Customer Customer Retention Social Media X-cart 88

Algopix

JANUARY 22, 2024

With over 200 million customers worldwide, Amazon offers sellers an unparalleled opportunity to tap into a vast pool of potential repeat buyers. You need smart strategies to convert one-time buyers into lifelong brand advocates. Resolve issues promptly via call/email support channels. Try now for free.

eCommerce 111

eCommerce Shipping Costs Payment Services Social Media 111

Retail TouchPoints

JANUARY 11, 2023

Shopify is ideal for this purpose as well because it has partners like Channelize.io, a plug-in that enables live shopping and video streams as well as multi-streaming of live shopping shows on Facebook, Twitch and YouTube, which makes it really easy to get this strategy off the ground.

Social Media 275

Social Media Multi-channel Customer Loyalty Shopify 275

Groove

AUGUST 18, 2020

Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. This tool makes it easy for eCommerce merchants to grow their contact lists, personalize user experiences and communicate more effectively with customers. Real-Time Customer Data.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

365 Retail

AUGUST 17, 2022

At the same time, there’s been a near 50% increase in UK consumers who feel frustrated with a brand that does not recognise their unique desires and needs in its personalisation strategies. For years, retail brands have been perfecting personalisation strategies that resonate with consumers and make them feel like individuals.

Games 57

Games Marketing Multi-channel B2C 57

Retail TouchPoints

JULY 14, 2023

How to Inspire Customer Loyalty with an Assist from AI Brands can now replicate a positive in-store experience online, but the right AI products can equip them to level up when it comes to personalization. With AI, brands can analyze customer behavior across shopping channels to provide highly customized product suggestions.

eCommerce 222

eCommerce Order Fulfillment Fulfillment Multi-channel 222

Retail TouchPoints

NOVEMBER 10, 2023

Off-site advertising is when a retailer helps advertisers reach its customers on third-party channels like social media or other websites it doesn’t own (“retargeting” is a common example of this). It makes it seem like we’re this separate thing, when in reality we’re just a media company within a retailer.

Retail 286

Retail Social Media Multi-channel Channel 286

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. It’s another to develop strategies and procedures that meet customer expectations without damaging revenue and profits. billion in sales in Q3 2020.”

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

Ecommerce Platforms

JANUARY 12, 2021

NetSuite groups data sets into expandable interfaces known as “portlets”. Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data. You can customize the calculations and relevant data sets to display or use NetSuite’s preset formats. Accounting. Order Management.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

Kissmetrics

APRIL 20, 2021

However, it requires synergy between online commerce channels and physical retail to succeed. What are the advantages of the buy online, pick up in-store strategy, and how can retailers deliver? As you can imagine, the buy online, pick up in-store strategy can bring a lot of potential benefits to your business. Train Staff.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. This retail strategy comes with plenty of advantages, but it also has its challenges.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Dynamic Action

JULY 23, 2021

The new DynamicRecipes [Customer] solution automates the identification of precise customer audiences to target and nurture utilizing predictive purchase and action behavior grounded in profit and long term value generation. The rise of retail data platforms has provided unprecedente d access to customer purchase and activity data.

Customer 62

Customer Multi-channel Outdoor Channel 62

Omnisend

JANUARY 6, 2021

Optimizing an ecommerce marketing strategy can seem like a daunting task these days. In this article, we’ll look at five easy and effective things that you can do to get your ecommerce marketing strategy in great shape. Type of Automation Conversion Rate Lift Over Campaigns Abandoned Cart 42.64% 456.63% Omnisend customer data.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

iVend

AUGUST 6, 2023

You can use this data to ensure best sellers are always in stock, and create discount programs to sell off the slow movers. Customer data tracking – understanding customer behaviour is the first step to creating personalised loyalty and marketing campaigns.

POS 92

POS Point of Sale Retail Multi-channel 92

Algopix

JULY 16, 2023

Implementing email marketing strategies and maximizing the potential of these software tools will unlock success and propel your eCommerce business to new heights. By including personalized product recommendations, tailored offers, and customized content, businesses can drive higher engagement and sales.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Email Audience

SEPTEMBER 21, 2023

Gathering data is a key element of both. You’ll be able to get insights that will form a vital part of your planning strategy and it will allow your marketing team and other departments to make smarter decisions to achieve wider business goals. This makes email the marketing channel with the highest return on investment (ROI).

Marketing 52

Marketing Live Chat Multi-channel Social Media 52

Kissmetrics

JULY 18, 2017

Multi-Channel Expansion. But scaling to multiple channels takes some finesse and strategy. Getting a handle on one channel can be difficult enough. Here are the four biggies to consider when you want to expand to multi-channels: 1. Do you have the manpower for customer service? Here’s how.

Blog 205

Blog Clothing Multi-channel Shipping Costs 205

365 Retail

FEBRUARY 23, 2022

The repercussions of lockdown – forcing retailers to close then reopen multiple times over the past two years – and more recent supply chain shortages have given rise to hybrid shopping: with consumers looking for what they want across multiple channels, both online and off. And in addition, data can be used to grow the customer base.

Subscription 102

Subscription Payment Services Marketing Multi-channel 102

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? There are 2.14

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? There are 2.14

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

MAY 16, 2019

How do you get your sales team to buy into the digital commerce strategy and then shift them from order-taking to being brand advocates? How do your customer service reps help a customer when they get stuck in the middle of placing an online order? Solving channel conflict is top of mind for many manufacturers.

B2B 119

B2B Merchant Services Multi-channel B2C 119

Smile.io

NOVEMBER 14, 2023

What is first-party data? First-party data is information collected directly from your customers or website visitors. This can happen on your website, through your app, or via channels like email, a loyalty program, and text/SMS. This is the foundation to have a healthy first-party data strategy.

Customer Retention 46

Customer Retention Shopify White Paper Multi-channel 46

RTP blog

MARCH 19, 2018

Argos uses real-time data within its connected supply chain and were identified as delivering the highest multi-channel performance in our survey. This is an example of the enhanced customer experience a retailer can offer by using real-time data, and one which customers enjoy.

Consumer 150

Consumer Retail Multi-channel Toys 150

Ecommerce Platforms

JANUARY 27, 2023

Usually, customers can also upload pictures of faulty products/whatever their problem is to better illustrate what they need help with. Finally, some live chat tools even allow customers and agents to jump onto a voice call. This multi-media approach often leads to faster and more efficient problem resolution.

Live Chat 104

Live Chat Shipping Costs Multi-channel X-cart 104

Kibo

JULY 24, 2020

Approximately 73 percent of customers like to buy from brands that have created a personalized shopping experience, and 75 percent like it when brands send personalized messages and offers. These personal touches have a name and are part of a greater marketing strategy called content personalization.

Customer 62

Customer Multi-channel Recommendation Omnichannel 62

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 142

Consumer Payment Services Fulfillment Multi-channel 142

ESW

JULY 22, 2019

Below are three of the biggest challenges an eCommerce brand faces when it tackles a multi-platform integration. Anticipating and Meeting Demand Across Sales Channels. By synchronizing and using customer data, you will be better able to predict sales demand across all channels and how much inventory you will need to meet that demand.

eCommerce 60

eCommerce Payment Services Multi-channel Shipping Costs 60

Steve Dennis

OCTOBER 27, 2021

As has become all too familiar, the moribund department store sector is dominated by huge multi-story formats, most ranging in size between 150,000 – 200,000. These are tactics, not strategies. Instead of being in a mall, they are in modern lifestyle shopping districts (apparent real estate strategy: Find the Warby Parker.

Department Stores 109

Department Stores Retail Multi-channel eCommerce 109

BigCommerce

SEPTEMBER 28, 2017

What is Multi-Channel Ecommerce Customer Service? Are you texting with your customer yet? Even if you add live chat to the mix, customers require your attention through other means that can segregate your customer service operations as a whole. This is what multi-channel customer service aims to solve.

Channel 402

Channel Live Chat Multi-channel Customer 402

PERQ

OCTOBER 19, 2023

Since your teams can’t be available 24/7, consider automating prospect communication across channels with the latest in machine-learning AI chat technology. Incorporate Multi-Channel Touches Meet your future renters everywhere they are! You can even add chat links to your social pages and ILS listings.

Multi-channel 36

Multi-channel Channel Marketing Social Media 36

Ecommerce Platforms

MAY 3, 2023

On top of all that, Shopify Plus customers also get access to beta programs early, so they can test out new features before they’re available to most other Shopify users. Wholesale channels for selling Another great feature you can only get from Shopify Plus, is access to a wholesale channel.

Shopify 104

Shopify Merchant Services Shipping Costs Payment Services 104

Ecommerce Platforms

OCTOBER 27, 2022

Shopify has its own comprehensive tool, which makes it easy to store inventory across the globe, and access a host of valuable data points, including order tracking, customer data, and inventory labels. Shopify boasts a rapid 2 day delivery time, so you can reach your customers faster and deliver a phenomenal experience.

Merchant Services 104

Merchant Services Fulfillment Shipping Costs Shopify 104

Ecommerce Platforms

FEBRUARY 23, 2021

There’s also the option to keep your store secure with multi-layer security and DDoS protection. Wholesale channels. With customer data reports, you’ll have no problem collecting insights into the behavior of your customers. Customer data reports. Scalable multi-tenant cloud. Excellent 99.5

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Korona

MARCH 22, 2022

Opening a hybrid retail store means taking advantage of the benefits of these multi-channel systems. How to execute a hybrid retail strategy? How To Execute a Hybrid Retail Strategy? The hybrid retail strategy depends on the type of store you run as a retailer. Table of contents . What does hybrid retail mean?

Payment Services 52

Payment Services Retail POS Payments 52

Teamwork Retail

JULY 8, 2020

But, creating a complete unified commerce experience is more than just flicking a switch and being able to fulfill orders across any channel. Omnichannel is a catch-all term and does not highlight the nuanced considerations that must be made when designing a go-to-market strategy for Unified Commerce. Where are the customers?

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

Omnisend

JUNE 15, 2021

The Tech & Features Needed to Easily Perform Customer Lifecycle Marketing. The beating heart of any good customer lifecycle marketing strategy is efficient and effective customer lifecycle marketing software. Without it, you’ll have to reach out to customers the old-fashioned way.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Korona

MARCH 22, 2022

Opening a hybrid retail store means taking advantage of the benefits of these multi-channel systems. How to execute a hybrid retail strategy? How To Execute a Hybrid Retail Strategy? The hybrid retail strategy depends on the type of store you run as a retailer. Table of contents . What does hybrid retail mean?

Payment Services 52

Payment Services Retail POS Payments 52