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[eCommerce 2021] A Step-by-step Guide to Customer Retention

lateshipment

Did you know that the average Customer Retention Rate (CRR) is just around 35% for eCommerce businesses. Just take a look at these stats 65% of a company’s business can be credited to existing customers. Companies have to spend 7 times more to get a new customer than to retain an existing one.

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7 Biggest Traps That Ecommerce Platforms Don’t Tell Retailers

Retail TouchPoints

The pandemic has taken the entire ecommerce sector to unprecedented heights , and this trend will only continue. Using ecommerce platforms like Shopify , Wix or SnapBlooms is a no-brainer for small shops, but before signing on to one, you must know your niche industry and the available ecommerce solutions.

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11 Proven Hacks to Keep Your Customers Buying More

Kissmetrics

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

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Shopify vs Square: The Battle of the Ecommerce Platforms

Ecommerce Platforms

If, like us, you relish the thought of becoming your own boss, it's time to make that happen – and the easiest way to achieve this is through ecommerce. But, before you start selling online, you'll need to pick the right ecommerce platform to help you design and launch your online store. It happens to the best of us.

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W3bstore Review: Ecommerce Platform For Omnichannel Stores

Ecommerce Platforms

All three are required for omnichannel retail where orders, inventory and fulfillment must be managed across multiple channels and locations. Then you end up in an ecommerce site that happens to operate a parallel local store or stores. When was the last time you saw an eCommerce platform offer a choice of inventory locations?

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How to Create an Ecommerce Marketing Plan

Ecommerce Platforms

It helps identify the channels and tactics that are most likely to reach their target audience. An ecommerce marketing strategy sets specific goals and timelines for each marketing activity, so businesses can track the progress toward their overall objectives. Behavioral: purchase history, website visits, and social media engagement.

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The Impact of Live Commerce on Shopping

Smile.io

There have been shopping channels since the 1980s, but then the internet came along, and ecommerce hasn’t slowed down since.    Since then, the live commerce sector has grown massively , reaching a value of $1,498.7 Online shopping and social media use are on the rise source: Backlink.io