ESW
SEPTEMBER 1, 2023
American consumers spent an astounding $1.29 trillion in online retail sales in 2022, yet roughly $212 billion worth of products — more than 16% of sales — were sent back in the form of online returns. So how can consumer electronics brands reduce the number of holiday returns this year? Buyer’s remorse: 13.6%
Retail TouchPoints
MAY 27, 2022
Equally important, the associates gave positive feedback, saying the training improved their ability to recommend products to customers. Because the training game was available on associates’ mobile devices, they could play frequently, trying out multiple scenarios as they sought to improve their scores.
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Algopix
APRIL 14, 2024
His leadership has enabled the company to specialize in creating customized marketing solutions that significantly improve client engagement and profitability in a highly competitive market. His leadership has guided the company to create compelling and user-friendly websites that drive sales and improve customer interaction.
ESW
JANUARY 16, 2024
The flood of post-holiday returns is a perennial headache for brands and retailers. But returns also present opportunities for online retailers and brands. Brands and retailers should, of course, focus on reducing returns. Retailers can use the returns process to collect valuable first-party data.
ESW
JULY 6, 2023
Then along came the Internet and the subsequent boom of online retailers and e-commerce, which not only changed the consumer journey, but also made change very difficult for brands with heavy equity in old distribution models.” Not only can customers buy everything they needed online, they could do it at one place – Amazon.
Wiser
AUGUST 25, 2020
5: Lean Into Omnichannel Retail. One interesting development to come out of COVID-19 has been the shift to online retail from traditional brick-and-mortar retailers. In fact, retailers should continue to emphasize multiple channels to continue to drive sales.
ecomdash
JULY 10, 2019
If you’ve followed ecommerce news lately, you’ve probably heard a lot about the Walmart Marketplace, an online outlet for the retail behemoth. Over the last few years, Walmart has made some strategic acquisitions and updated its ecommerce policies , all of which seem to challenge Amazon’s share of the online retail market. .
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