Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. The pandemic is finally ending, but the new/remade world will require a refined approach to the customer experience.

Consumer 152

Consumer Payment Services Fulfillment Multi-channel 152

365 Retail

AUGUST 17, 2022

To remain competitive in today’s signal-saturated world, retail marketers need to deliver relevant, personalised content throughout the customer journey. More than half of the respondents said they would trade personal and preference data to feel part of a brand’s community. . And he’s not alone.

Games 59

Games Marketing Multi-channel B2C 59

Kissmetrics

APRIL 20, 2021

The BOPUS (Buy Online, Pick Up In-Store) has been attracting hype for both retailers and customers, and this trend is expected to stay. However, it requires synergy between online commerce channels and physical retail to succeed. consumers have leveraged BOPUS to make purchases. consumers have leveraged BOPUS to make purchases.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

365 Retail

FEBRUARY 23, 2022

Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate convenience of the subscription model. 45% of consumers streamed live television at least weekly, up from 20% in 2017. . The end of cancel(lation) culture.

Subscription 104

Subscription Payment Services Marketing Multi-channel 104

Ecommerce Platforms

JANUARY 12, 2021

The possible applications of technology for a better and more personalized shopper experience in Next-Gen stores are endless. NetSuite groups data sets into expandable interfaces known as “portlets”. Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data. What is Oracle NetSuite?

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? While yes, many consumers today do prefer shop online as it can be more accessible and cater to personal preferences, it’s not the end of the brick-and-mortar store. There are 2.14 Source ).

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? While yes, many consumers today do prefer shop online as it can be more accessible and cater to personal preferences, it’s not the end of the brick-and-mortar store. There are 2.14 Source ).

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Kibo

APRIL 26, 2022

The past two years have demonstrated that consumers are ready and willing to change their behavior to find and purchase the things they need. Shoppers migrated online in droves in 2020, with eCommerce sales up nearly 32% from 2019 per data from Digital Commerce 360. A pivot to omnichannel shopping is also being adopted by consumers.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

iVend

MAY 18, 2021

The popularity of thrift stores is the result of several consumer trends converging: the need for affordability; the desire to engage with purpose-led businesses; a move away from mass production and the appeal of the unique; and a strong environmental awareness and desire to be more sustainable.

Multi-channel 52

Multi-channel Retail POS Payment Services 52

Steve Dennis

JULY 23, 2018

For the last five years or so much of retail has been obsessed with becoming “omni-channel.” The point is not to be everywhere, but to eliminate friction and be remarkable and relevant in the places along the customer journey where it really matters. Either way, channel-centric silos were put in place or reinforced.

Multi-channel 68

Multi-channel eCommerce Retail Channel 68

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Check out this guide to get more info and ideas on operating a multi-channel retail operation.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Algopix

DECEMBER 2, 2020

New trends in online shopping have drastically changed the way consumers approach the buying process. But what does this transformative technology actually look like in practice? And how are companies using AI classification to revolutionize the customer experience? The Goal: Unifying In-Store and Online Browsing.

Customer Experience 78

Customer Experience Improvements Management Customer 78

Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. Retailers can rely on innovation to fill the gaps left by a lack of staff by deploying the right retail technologies. Ease of Use.

Technology 278

Technology Payment Services Retail POS 278

Ecommerce Platforms

OCTOBER 27, 2022

Fulfilment services can help to make this whole process less time consuming and frustrating. Shopify has its own comprehensive tool, which makes it easy to store inventory across the globe, and access a host of valuable data points, including order tracking, customer data, and inventory labels. Go to the top.

Merchant Services 104

Merchant Services Fulfillment Shipping Costs Shopify 104

MagentoBrain

FEBRUARY 21, 2023

Applying AI to digital marketing can effectively help optimize the consumer experience, increase consumers' favorability for the brand, and directly affect the brand's revenue. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

Sailthru

MARCH 8, 2018

Technology has created a complex customer journey. Today’s consumers use an average of almost five touchpoints on the path to purchase, moving between the digital and physical worlds. Brands must have seamless integrations between channels and expedited shipping options. How can a brand master the omnichannel experience?

Omnichannel 60

Omnichannel Social Media Retail Shipping Costs 60

Korona

MARCH 22, 2022

And consumers are increasingly using both digital and physical touchpoints to make purchases. Today’s consumers have unlimited choice in where and how they shop. Opening a hybrid retail store means taking advantage of the benefits of these multi-channel systems. Invest In Technology.

Payment Services 52

Payment Services Retail POS Payments 52

Ecommerce Platforms

FEBRUARY 9, 2023

We’re beyond excited about the launch of Shopify POS Go, for both merchants and consumers. We’ll cover: How to sell across channels with Shopify POS Go How to sell in person with Shopify POS Go How multi-brand stores can sell with Shopify POS Go Keep reading to learn all about the selling potential you have with Shopify POS Go.

POS 104

POS Shopify Merchant Services Channel 104

SellBrite

MARCH 15, 2021

According to BuiltWith, WooCommerce has 30% of the market share for websites using ecommerce technologies. Its popularity isn’t a surprise—the tool offers plenty of store customization features and is free to use. Many other stores will also use free themes, so they can also make it difficult for consumers to differentiate your brand.

WooCommerce 141

WooCommerce Shipping Costs Payment Services SEO 141

Ecommerce Platforms

JUNE 8, 2022

Cloud-based hosting and website building: Everything from Shopify is run using state-of-the-art cloud-based technology, meaning you don't have to manage your own server, worry about flaws in the ecosystem, or even think about speed. Luckily, Shopify already has things like TLS and PCI-compliance to fight threats of data theft.

Merchant Services 196

Merchant Services Shopify Payment Services Payments 196

Korona

MARCH 22, 2022

And consumers are increasingly using both digital and physical touchpoints to make purchases. Today’s consumers have unlimited choice in where and how they shop. Opening a hybrid retail store means taking advantage of the benefits of these multi-channel systems. Invest In Technology.

Payment Services 52

Payment Services Retail POS Payments 52

PERQ

OCTOBER 19, 2023

In today’s technology-driven market, multifamily marketers must look beyond traditional advertising methods and leverage digital tools to build strong relationships with leads — faster. Incorporate Multi-Channel Touches Meet your future renters everywhere they are!

Multi-channel 36

Multi-channel Channel Marketing Social Media 36

Retalon

APRIL 27, 2021

Although e-commerce gets all of the attention, the past two decades of technological change have transformed every aspect of the retail business — from planning, inventory, pricing, and promotions — all the way down to customer service and the in-store experience. The top ways digital transformation is changing retail.

eCommerce 41

eCommerce Shipping Costs Retail Order Fulfillment 41

Ecommerce Platforms

MARCH 8, 2023

Live chat add-ons for ecommerce stores are simple tools which can embed into your existing store, providing customers with access to live chat support. These convenient plugins are excellent for increasing customer satisfaction scores, as they provide website visitors and consumers with another way to reach out for help and guidance.

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Ecommerce Platforms

MARCH 4, 2023

Live chat add-ons for ecommerce stores are simple tools which can embed into your existing store, providing customers with access to live chat support. These convenient plugins are excellent for increasing customer satisfaction scores, as they provide website visitors and consumers with another way to reach out for help and guidance.

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Teamwork Retail

JULY 8, 2020

But, creating a complete unified commerce experience is more than just flicking a switch and being able to fulfill orders across any channel. Will this be a primary purchasing channel for customers? How will customers use this platform? Where are the customers? Payment Channels. How do the customers pay?

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

SellBrite

MAY 13, 2019

All the more difficult, too, considering all the ways in which the ecommerce customer base is changing. Standing out in ecommerce now involves recognizing that, nowadays, buyers are more multi-faceted than ever – they care about social values that their favorite brands do (or don’t) espouse.

Mobile eCommerce 117

Mobile eCommerce Mobile eCommerce Social Media 117

Retail TouchPoints

DECEMBER 17, 2021

Though there are similarities, the difference is that a multichannel approach dedicates a team, system and messaging for each channel. This results in siloed communication and a disjointed customer experience. Not to mention a more cohesive journey across multiple channels helps create more engaging, personalized experiences.

Omnichannel 327

Omnichannel Multichannel Multi-channel Customer Retention 327

Retail TouchPoints

MAY 5, 2021

The COVID-19 pandemic has changed the retail sector in dramatic ways over the last year — from fluctuating product demand and availability and rapidly changing consumer behaviors and expectations to ever-evolving health and safety requirements. The other dimension to consider in all this is employees.

Multi-channel 221

Multi-channel Retail Technology Sporting Goods 221

Payoneer

FEBRUARY 22, 2023

However, despite the coronavirus pandemic’s boost, eCommerce in Nigeria faces several challenges, including inadequate logistics infrastructure, limited payment options, high shipping costs, and low consumer trust. Social media can be a powerful tool for building brand awareness and engaging with customers.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

BigCommerce

FEBRUARY 13, 2018

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. Business-to-Consumer (B2C). Consumer-to-Consumer (C2C).

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Ecommerce Platforms

AUGUST 11, 2022

An excellent alternative to working with cable companies, OTT solutions have quickly become the go-to option for countless consumers. If you’re familiar with Disney plus, Hulu, and Netflix, you’ll already have a basic knowledge of over-the-top streaming technology. Community-building tools for building customer connections.

Payments 104

Payments Multi-channel Payment Services Subscription 104

Ecommerce Platforms

JANUARY 2, 2023

The best AI chatbots are a fantastic way to enhance your customer support strategy, by giving your customers a means of self-service. Studies show over 60% of consumers prefer an automated self-service solution to interacting with a human agent these days. There’s no coding or technology experience required to get started.

Customer 104

Customer Multi-channel Live Chat Social Media 104

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. The key to wielding big data in such a way as to make it work for you demands you focus on two things: Your circle of competence. of available data is being used for these purposes.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Onilab User Guides

MAY 26, 2020

Is Your M1 Store Poorly-Customized? Subsequent Technological Lapse. As the e-commerce industry is constantly changing, one technology replaces the others, and websites become more convenient for users, it is essential to keep up with the industry development. Subsequent Technological Lapse. SEO Improvements.

Magento 52

Magento Definition Payment Services Merchant Services 52

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. And every new product, tool, technology and strategy that enters the market hits a crux during Cyber Five. CRO & Data-Driven Optimizations. Technology. Omni-Channel Management.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419