Remove Consumer Remove Customer Data Remove Payments Remove Survey
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Generation Z: Between the Worlds of Digital and Analog

Retail TouchPoints

This is further supported by a study from NetSuite , which found that 97% of consumers see a need to go to a physical store. Significantly, 70% of those surveyed believe the most appealing stores have features that simplify and streamline shopping. Payments play a key role. Then the desired payment method can be selected.

Payments 258
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Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.

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Conversational Commerce Guides all 5 Stages of the Retail Buying Journey

Retail TouchPoints

rise in consumer prices, it doesn’t mean they’re willing to give up a premium customer experience. Although product and pricing remain key to acquiring customers in the retail space, it’s the top-notch, memorable experience a brand delivers that makes them stay. While shoppers might be strapped for cash given a 9.1%

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How To Scale An Ecommerce Business (2024 Guide)

Smile.io

💡 Key takeaways: - Growing a commerce business involves increasing revenue with increased overhead investments. Scaling a commerce business is increasing revenue without a significant increase in operating costs. to retain customers. Adding points, VIP, or referral programs with Smile.io

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Why Brands Should Consumerise B2B Experiences

ESW

A growing number of business buyers are digitally native but experience a disconnect between the way they buy personal consumer goods and how they are forced to make business purchases. Brands can and should consumerise B2B experiences and enable online business shopping that’s as easy and convenient as a DTC channel.

B2B 78
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Increasing personalization using the power of analytics

iVend

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. iVend helps retailers iVend helps retailers to capture and analyse customer data.

POS 105
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Why Personalization in Ecommerce Matters

Kibo

Personalization boosts revenue, contributing to higher average order value (AOV) by increasing total conversions and lifting shopper engagement which has been shown to boost purchase rates. Personalized product recommendations, well-timed BOGO offers, and pre-approved installment payments are examples of personalized content that boosts AOV.