Kibo

JANUARY 28, 2021

During NRF 2021, we were reminded that consumers are shopping with their values top of mind. What used to feel like a side project for many brand marketing teams, must now be a core component of the customer experience. Live Your Values End to End. Trust Is Earned Over Time and Across Touchpoints.

Customer 62

Customer Retail Omnichannel B2B 62

Sailthru

DECEMBER 13, 2018

Deemed “The Consumers’ Bible,” the Sears catalog began with watches and jewelry, eventually expanding to just about everything: toys, sporting goods, appliances, automobiles, groceries. To learn more about consumers’ attitudes toward physical retail, we surveyed 1,000 people in the U.S. Yes, that Sears. Between the U.S.

Toys 74

Toys Sporting Goods Department Stores Jewelry 74

UpSellIt

JULY 16, 2020

Market segmentation is the process of dividing consumers into smaller groups, allowing for more effective communication with an audience. In ecommerce, creating customer segments makes it easier to speak to the needs of your shoppers, leading to greater personalization and increased conversions. . What is Market Segmentation?

Marketing 85

Marketing eCommerce Recommendation Sporting Goods 85

Retail TouchPoints

FEBRUARY 8, 2021

In-store, their fantastically frictionless and transparent experience means you scan any item and receive the full backstory about where it was raised and processed. If you eat in their restaurant, you order via your mobile phone and the food is delivered via a robot. The pandemic brought many examples to the fore.

Customer 130

Customer Retail eCommerce Subscription 130

Retail TouchPoints

OCTOBER 31, 2023

What are the most customer-friendly ways to protect high-value items from smash-and-grabs? The good news: Skills developed on the consumer side can be flipped around and used to fight retail crime. Today’s retailers have impressive expertise in customer research. Be tough — but preserve the customer experience.

Sporting Goods 297

Sporting Goods Vend Customer Experience POS 297

lateshipment

AUGUST 16, 2021

Expected consumer spending – Americans spend around $9 billion on the spooky holiday. Target audience – Most Americans Expected consumer spending – More than $5 billion Trends – Turkey and other groceries required to prepare a nice thanksgiving meal, drinks, snacks, personalized gifts. Halloween - Sunday, 31st October.

Shipping Costs 130

Shipping Costs Shipping Marketing Small Business Retail 130

Retail TouchPoints

MAY 7, 2024

What these retailers are all excited about is getting in front of an incremental consumer. DoorDash has over 37 million monthly active consumers and something like 17 million of them are DashPass subscribers. Over 20% of our consumers are now shopping across multiple categories, and that number continues to increase year over year.

Merchant Services 275

Merchant Services Sporting Goods Fulfillment Subscription 275

Retail TouchPoints

AUGUST 31, 2022

And 64% of all consumers have purchased a virtual good or taken part in a virtual experience or service in the past year.”. Further digitizing the in-store side would maximize speed and convenience while empowering the customer. That’s good news for holiday toy makers.

Omnichannel 289

Omnichannel Toys Shipping Costs Sporting Goods 289

Retail TouchPoints

JULY 27, 2020

For example, Adidas and DICK’S Sporting Goods brought gamification to Snapchat, launching a video game that enables users to purchase directly through the app. They’re turning to solutions that allow consumers to connect loyalty programs with any payment card and collect points or rewards at checkout.

Payment Services 165

Payment Services Shipping Costs Sporting Goods Retail 165

BigCommerce

MAY 4, 2018

For consumers, Rent the Runway is a luxury clothing rental company that allows regular folks to rent and wear expensive goods they’d otherwise never have access to. In recent years, Rent the Runway has expanded into subscription plans, pregnancy goods and more. Traditionally B2B retailers are going direct to consumer.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Kibo

APRIL 14, 2022

Namely, they needed their site to work seamlessly on mobile devices and with both B2B and B2C audiences. This freed up developer time which had been spent maintaining and hosting their internal system and allowed their IT team to focus on building a more responsive mobile experience. Shane Tilley for Retail Touchpoints.

eCommerce Platforms 62

eCommerce Platforms Omnichannel Fulfillment Payments 62

GetElastic

NOVEMBER 29, 2022

Another worthy pharmacy omnichannel example is the digital offering Walgreens built for their customers. To deliver a more convenient pharmacy experience, they launched a mobile app enabling customers to refill their prescriptions by scanning a barcode on their medication with a smartphone. Dick's Sporting Goods.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147