Retail TouchPoints

MAY 17, 2023

Ebay ’s spending spree is continuing with the acquisition of Certilogo , a provider of digital IDs and authentication tools for apparel and fashion goods. All three investments are aimed at helping enhance the Ebay experience and build customer trust. ”

Sporting Goods 295

Sporting Goods Apparel Fashion Accessories 295

ChannelAdvisor

NOVEMBER 8, 2023

What do consumers want? Our 2023 Online Consumer Behavior Global Report covers the trends shaping global e-commerce today with survey findings (in partnership with Dynata) from over 6,000 consumers worldwide. Consumer electronics buyers are the most savvy shoppers, as an astounding 91% visit two or more sites before purchase.

Consumer 52

Consumer eCommerce Consumer Electronics Multichannel 52

Retail TouchPoints

APRIL 11, 2022

“At Designer Brands, we have truly taken control of our destiny as we have transformed into a brand builder, marrying our world-class design and sourcing capabilities to our industry leading direct-to-consumer infrastructure,” said Rawlins. “We

Sporting Goods 328

Sporting Goods Accessories Supplies Apparel 328

Retail TouchPoints

MARCH 18, 2021

You look at ULTA Beauty or DICK’S Sporting Goods during the pandemic and they crushed it. These retailers are doing really well because they’re focusing on the needs of the consumer right now, where a lot of retailers didn’t for a long time.”. Now consumers look for that.”. said Scaretta. “

Sporting Goods 299

Sporting Goods Fulfillment Demo Omnichannel 299

Retail TouchPoints

APRIL 15, 2024

Let’s delve into what those brands are doing to stay prominent in the minds of consumers, and what brand marketers can do to gain a competitive edge. Brands need to focus on providing great customer experiences in stores and on responding in a timely and personal manner to users when they have feedback. retail brands.

Social Media 130

Social Media Retail Food and Beverages Sporting Goods 130

Retail TouchPoints

FEBRUARY 20, 2023

Augmenting staff with technology reduces labor costs, allows employees to focus on revenue-generating activities and results in great customer experiences, with access to information at the point of decision and the human-to-human personal touch when customers request it. distribution strategy.

Retail 246

Retail Sporting Goods Gifts Management 246

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Providing Various Payments Technologies.

Payment Services 237

Payment Services Payments Retail Sporting Goods 237

Retail TouchPoints

MARCH 11, 2021

Buoyed by a return to growth in Q4 2020, Adidas has unveiled a new growth strategy that will transform the company into a direct-to-consumer-led business with an emphasis on sustainability. That growth will be driven by a focus on increasing consumer touch points in markets it refers to as “Key Cities.” billion ) over that same period.

eCommerce 208

eCommerce Sporting Goods Games Operations 208

365 Retail

SEPTEMBER 29, 2023

INTERSPORT , the global sporting goods retailer, has reported a 50% reduction in product data processing time, partnering with leading (AI) artificial intelligence platform Unifai , an Akeneo company. We chose Unifai to automate the categorisation of all our new products, which saved us from costly and time-consuming development.

Sporting Goods 104

Sporting Goods Operations Improvements Events 104

Retail TouchPoints

APRIL 15, 2021

Results in other categories included: Sporting goods stores: Up 23.5% Although there have been some recent issues related to vaccines, consumer confidence remains high and an optimistic outlook for the future continues to grow. For instance, clothing and accessory store sales were up 18.3% unadjusted YoY.

Home Furnishings 290

Home Furnishings Sporting Goods Retail Electronics 290

Retail TouchPoints

SEPTEMBER 17, 2020

While August retail sales numbers were a bit mixed, we believe the consumer is resilient and is in good shape as we head into the holiday season,” said Matthew Shay, President and CEO of NRF. unadjusted year-over-year; and Sporting goods stores: Down 5.7%. The NRF’s numbers were also up 8.5%

Home Furnishings 257

Home Furnishings Sporting Goods Retail Clothing 257

Retail TouchPoints

OCTOBER 21, 2020

Sporting Goods & Fitness: As consumers strive to prioritize personal health and wellness, retailers such as DICK’S Sporting Goods are seeing growth opportunities. stores across its portfolio, including DICK’S Sporting Goods outlets, Golf Galaxy and DICK’S Sporting Goods Warehouse Sale outlets.

Sporting Goods 200

Sporting Goods Retail Omnichannel Consumer 200

Retail TouchPoints

SEPTEMBER 21, 2020

More than 300 companies , including Patagonia , The Gap , DICK’S Sporting Goods and Walmart committed to removing some of the logistical barriers that often keep workers from voting. Patagonia and Target, that had executed voter engagement programs during the 2018 election cycle with employees, consumers or both.

Sporting Goods 264

Sporting Goods Retail Department Stores Arts 264

Retail TouchPoints

JANUARY 25, 2023

That means brick-and-mortar is still going strong, and not just because consumers are eager to get out of the house again. In-store experimentation experiences are opportunities to entertain, energize and inspire customers while connecting emotionally with them. When these consumers feel catered to, it creates more loyalty.

Retail 230

Retail Sporting Goods Department Stores Consumer 230

Retail TouchPoints

DECEMBER 15, 2021

“There are great big box aggregators, both offline and online, but what we’re building is a premium brand direct model and an experience that doesn’t exist in the world of sporting goods right now ,” said Devin. “At At Wilson, we believe sport makes better people.

Sporting Goods 162

Sporting Goods Events Games Retail 162

Retail TouchPoints

SEPTEMBER 20, 2021

This has created significant opportunity for outdoor and sporting goods brands alike. . “I I think that long term this has been great, because you’ve probably reached a new consumer that wasn’t really interacting with you in the past.”. You can build community around that.

Outdoor 264

Outdoor Retail Sporting Goods Consumer 264

Retail TouchPoints

JULY 20, 2020

L.L.Bean will be selling its branded products at Staples , Nordstrom and sporting-goods store Scheels. With the back-to-school season already underway, Staples has been selling L.L.Bean backpacks and water bottles for the past two weeks in more than 1,000 Staples stores and online, according to the Associated Press (AP).

eCommerce 161

eCommerce Sporting Goods Apparel Outdoor 161

Retail TouchPoints

FEBRUARY 18, 2021

And as COVID-19 volatility continues to put retailers and consumers in a frustrating holding pattern, more retail brands are turning to appointments to minimize store traffic and keep social distancing guidelines in place. consumer health concerns still loom, according to survey data from Shopkick.

Retail 311

Retail Beauty and Health Books Omnichannel 311

iVend

SEPTEMBER 1, 2022

Consumers continue to spend on essentials such as food, personal care, and basic clothing, but reduce their outlay on items such as furniture, home electronics, sporting goods and accessories. Retaining existing customers – strengthening relationships, making them feel valued and enhancing the customer experience.

Technology 94

Technology Retail Payment Services POS 94

Retail TouchPoints

NOVEMBER 10, 2020

Left with little choice, consumers have largely resigned themselves to waiting additional days or even weeks for their orders, but what they’ve become less willing to tolerate is a lack of information about order status. Analyst firm Forrester has chided those brands that have delayed overhauling their digital operations.

Retail 290

Retail Shipping Costs Fulfillment Shipping 290

Retail TouchPoints

AUGUST 1, 2023

Our consumers are incredibly engaged with our brand, and UA Rewards will enable a deeper connection, delivering the value and benefits they’ve been craving,” said Stephanie Linnartz, President and CEO of Under Armour in a statement. “UA Currently available only online, Under Armour plans to roll out UA Rewards to its stores later this year.

Events 246

Events Consumer Sporting Goods Other 246

Kibo

JUNE 10, 2021

To provide a useful framework for businesses as they improve their 2021 capabilities, Kibo gauged the level of unified commerce maturity of survey respondents across a variety of factors from ROI to customer experience to fulfillment. Now Available: 2021 Unified Commerce Report. 100% of respondents held a director-level role or above.

Sporting Goods 62

Sporting Goods Download Customer Experience Document 62

RTP blog

AUGUST 10, 2018

By Ed Kowalski, Sutherland Every retailer knows customer experience is paramount in today’s competitive landscape. As brands vie for our business, today’s customer is increasingly informed and demanding. Consumers’ shopping habits are clearly not waning; they’re simply evolving.

Customer 150

Customer Clothing Customer Loyalty Sporting Goods 150

Kibo

JANUARY 28, 2021

During NRF 2021, we were reminded that consumers are shopping with their values top of mind. What used to feel like a side project for many brand marketing teams, must now be a core component of the customer experience. Delivering a Great Customer Experience in 2021. Live Your Values End to End.

Customer 62

Customer Retail Omnichannel B2B 62

RTP blog

JUNE 24, 2019

For example, if you notice that a growing number of customers are searching for a ‘ tie-dye maxi dress ,’ you’ll know which product deserves more of your attention. Search data allows you to tap into your customers’ mindset to examine what they’re thinking at a precise moment.

PPC 150

PPC Marketing Sporting Goods eCommerce 150

Retail TouchPoints

DECEMBER 21, 2023

Resale Continued its Rise but Came Under Financial Scrutiny Consumers’ enthusiasm for secondhand goods, as well as other forms of more sustainable consumption like rental and repair services, showed no sign of slowing in 2023. But negative press didn’t stop either app from drawing U.S. Nicole Silberstein 6.

Sporting Goods 306

Sporting Goods Operations Apparel Consumer 306

Sailthru

JUNE 26, 2018

To thrive in the age of Amazon, sporting goods and outdoor brands brands must recognize that they have an edge. outdoor and sporting goods market is a big one, worth $120 billion. Sporting and outdoor brands can stay ahead. But they must also recognize that they’ve been using the dull side of the knife.

Outdoor 68

Outdoor Sporting Goods Shipping Costs Seminar 68

Sailthru

DECEMBER 13, 2018

Deemed “The Consumers’ Bible,” the Sears catalog began with watches and jewelry, eventually expanding to just about everything: toys, sporting goods, appliances, automobiles, groceries. To learn more about consumers’ attitudes toward physical retail, we surveyed 1,000 people in the U.S. Yes, that Sears. Between the U.S.

Toys 74

Toys Sporting Goods Department Stores Jewelry 74

Retail TouchPoints

OCTOBER 31, 2023

What are the most customer-friendly ways to protect high-value items from smash-and-grabs? The good news: Skills developed on the consumer side can be flipped around and used to fight retail crime. Today’s retailers have impressive expertise in customer research. Be tough — but preserve the customer experience.

Sporting Goods 296

Sporting Goods Vend Customer Experience POS 296

UpSellIt

JULY 16, 2020

Market segmentation is the process of dividing consumers into smaller groups, allowing for more effective communication with an audience. In ecommerce, creating customer segments makes it easier to speak to the needs of your shoppers, leading to greater personalization and increased conversions. . What is Market Segmentation?

Marketing 86

Marketing eCommerce Recommendation Sporting Goods 86

lateshipment

AUGUST 16, 2021

Expected consumer spending – Americans spend around $9 billion on the spooky holiday. Target audience – Most Americans Expected consumer spending – More than $5 billion Trends – Turkey and other groceries required to prepare a nice thanksgiving meal, drinks, snacks, personalized gifts. Halloween - Sunday, 31st October.

Shipping Costs 130

Shipping Costs Shipping Marketing Small Business Retail 130

Retail TouchPoints

FEBRUARY 8, 2021

But as with many innovations, voice offers both an opportunity and a threat — there is a risk that the voice intermediary will take the retailer’s place in the customer relationship, thus becoming a gatekeeper that influences consumers on where to shop, and not necessarily with you! The pandemic brought many examples to the fore.

Customer 130

Customer Retail eCommerce Subscription 130

Retail TouchPoints

FEBRUARY 11, 2022

A key reason for the challenge is that consumers’ frequent starting points for online shopping are Amazon and Google. These two sites are where the majority of shoppers’ journeys start for 57% of retailers, so getting prospective customers from there to the retailer’s site can be a bigger challenge than sealing the sale.

Customer 264

Customer Sporting Goods Consumer Consumer Goods 264

Retail TouchPoints

AUGUST 31, 2022

And 64% of all consumers have purchased a virtual good or taken part in a virtual experience or service in the past year.”. Katie Thomas, Lead, and Tanya Moryoussef, Manager, Consumer Practice, Kearney Consumer Institute : “ Splurges aside, inflation is definitely a concern among consumers.

Omnichannel 288

Omnichannel Toys Shipping Costs Sporting Goods 288

Retail TouchPoints

MAY 5, 2021

The COVID-19 pandemic has changed the retail sector in dramatic ways over the last year — from fluctuating product demand and availability and rapidly changing consumer behaviors and expectations to ever-evolving health and safety requirements. The other dimension to consider in all this is employees.

Multi-channel 235

Multi-channel Retail Technology Sporting Goods 235

Retail TouchPoints

JULY 27, 2020

For example, Adidas and DICK’S Sporting Goods brought gamification to Snapchat, launching a video game that enables users to purchase directly through the app. They’re turning to solutions that allow consumers to connect loyalty programs with any payment card and collect points or rewards at checkout.

Payment Services 154

Payment Services Shipping Costs Sporting Goods Retail 154

Korona

FEBRUARY 4, 2022

per year on average between 2017 and 2022 and younger consumers are driving the growth of the market. So, to improve the customer experience in your thrift store, keep in mind the idea of offering a selection of selected items. The market size in the US has grown 0.9% Step 2: Register Your Business.

Banking 52

Banking POS Document Small Business Retail 52