BigCommerce

FEBRUARY 23, 2018

That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. What is a Customer Loyalty Program?

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Retail TouchPoints

FEBRUARY 1, 2021

Commerce trends that were on the horizon were suddenly adopted at a brisk pace, including online food ordering, curbside pickup and BOPIS (buy online, pick up in-store). More than one-third of consumers now shop online each week, up from 28% pre-pandemic. Personalization and changing customer journeys.

Customer Experience 281

Customer Experience Customer Omnichannel Social Media 281

UpSellIt

AUGUST 3, 2023

Ecommerce segmentation and personalization are two independent, but complementary strategies used in the field of online retail to enhance customer experience, improve conversion rates, and drive sales. Imagine that a technology retailer sells consumer tech such as laptops, mobile phones, and accessories.

eCommerce 111

eCommerce Recommendation Accessories Customer Loyalty 111

RetailMinded

FEBRUARY 2, 2023

A positive eCommerce returns experience has been shown to retain customers, boost revenue and create positive brand impressions. How can online retailers prepare for the slew of inevitable returns during holiday season? What Consumers Want Despite inflation and the economic downturn, consumers are continuing to spend.

Retail 98

Retail Clothing Online Retail Travel 98

Wiser

OCTOBER 11, 2023

B2C (Business-to-Consumer): This is the most common model where businesses sell products or services directly to consumers. Key Features: Personalized marketing, direct interaction with customers, diverse product offerings. Pros : Stable profits due to long-term contracts, higher average order values, repeated business.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

365 Retail

FEBRUARY 23, 2022

Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate convenience of the subscription model. 45% of consumers streamed live television at least weekly, up from 20% in 2017. . The subscription phenomenon.

Subscription 104

Subscription Payment Services Marketing Multi-channel 104

Shopping Signals

JANUARY 12, 2024

The convenience of online shopping appeals to consumers, while the potential profits entice entrepreneurs. Let’s explore what it takes to find financial success through online retail. So be wary of gurus peddling online riches with little effort. Stiff Competition Competing with millions of online stores.

eCommerce 52

eCommerce Customer Loyalty Shipping Social Media 52

Wiser

NOVEMBER 6, 2023

For brands whose products are sold through third-party online retailers, maintaining control over how their products are advertised can be challenging. Limited influence over product descriptions, images, and pricing can result in inconsistencies in brand messaging and customer experience.

Payment Services 78

Payment Services eCommerce Retail Games 78

ROI Revolution

MARCH 12, 2020

According to consulting and research firm Technomic , 52% of consumers are avoiding crowds and 32% are leaving their house less often because of coronavirus. Influx in online shopping. As more consumers continue avoiding crowded public places , they’ll increasingly turn to online shopping to get their essentials.

eCommerce 204

eCommerce Shipping Costs Events Social Media 204

retailnext

NOVEMBER 15, 2020

Before the match, Alekhine studied Capablanca’s style, memorizing every published game that Capablanca had previously played. It’s no secret that e-commerce is light years ahead of traditional retail when it comes to analytics. Almost every time you go online, you become part of an experiment. And traffic is just one example.

eCommerce 98

eCommerce Retail Games Customer Loyalty 98

365 Retail

NOVEMBER 14, 2022

It’s no secret that customers start their research well in advance of Black Friday, with eager bargain hunters revealed to be searching for deals 12 weeks before the big day. . But the peak season sales market is a competitive one, so getting ahead of the game and understanding your customer’s wants and needs is critical.

Payment Services 59

Payment Services Shipping Costs Merchant Services Order Fulfillment 59

lateshipment

FEBRUARY 10, 2021

2020 has been a watershed year for retail. To keep up with the rise in eCommerce and the sound change in consumer behavior, businesses need to put post-purchase CX at the center of their growth and retention strategies. The Big Post-Purchase CX Gap in Online Retail (And What. High customer anxiety before order delivery.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

lateshipment

FEBRUARY 10, 2021

Post-Purchase Customer Experience Amidst the Rise of eCommerce. 2020 has been a watershed year for retail. To keep up with the rise in eCommerce and the sound change in consumer behavior (which is changing rapidly), businesses need to put “customer experience (CX)” at the center of their growth and retention strategies.

Improvements 130

Improvements Customer eCommerce Shipping Costs 130

lateshipment

FEBRUARY 10, 2021

Consumer Behaviour Amidst the Rise of eCommerce. 2020 has been a watershed year for retail. To keep up with the rise in eCommerce and the sound change in consumer behavior (which is changing rapidly), businesses need to put “customer experience” at the center of their growth and retention strategies.

Improvements 130

Improvements Customer Shipping Costs Shipping 130

Optimizely

JULY 31, 2018

Maybe we should chalk it up to the British accents, but “You and Yours” has quickly become one of our go-to sources for consumer-related news. Come for the thought-provoking journalism that highlights customer experiences, stay for the clever British humor… or should we say, humour? But it all starts with a great customer experience.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

ROI Revolution

MARCH 2, 2021

73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). US online grocery sales surged 54% to reach $95.8 With consumers more concerned about their discretionary spending, the online resale apparel market is projected to double by 2024 ( Statista ). February 22 update.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

APRIL 2, 2020

According to consulting and research firm Technomic , 52% of consumers are avoiding crowds and 32% are leaving their house less often because of coronavirus. Is consumer behavior in the current crisis an indicator of things to come? 21% of consumers who have signed up for a streaming service say coronavirus helped drive their decision.

eCommerce 207

eCommerce Social Media Shipping Costs Events 207

ROI Revolution

AUGUST 5, 2021

Consumer spending habits returning to normal. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases. billion in consumer spending in Q2. Still, overall, 62.5%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

OCTOBER 1, 2020

Consumers spent nearly $212 billion on ecommerce between April and June 2020 according to new data from the US Department of Commerce. BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. retail ecommerce up 44.5%

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

BigCommerce

JULY 25, 2017

By building a community around her great writing, and then around her ability to merchandise, Shari has built a following well beyond her customers. Her distributors love her too –– and that changes the game when you’re talking about warehousing, bulk ordering and coming out with new lines. The tools they use to do this?

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

ROI Revolution

JULY 2, 2020

COVID-19 has thrown the entire ecommerce landscape for a loop, with consumers’ buying behaviors seemingly changing overnight. At the same time, Prime Day is a time when consumers are eager to buy , creating increased opportunity for brands to leverage their websites and other marketplaces to drive sales. Toys & games.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

Omnisend

MAY 24, 2021

How can you use customer analytics to nail your omnichannel strategy? Why Should You Use Customer Analytics? Today’s consumers have come to expect tailored experiences that cater to their own unique needs and preferences, with 91% saying that they are more likely to shop with brands who provide relevant offers and recommendations.

Customer 134

Customer Customer Retention Customer Data Omnichannel 134

ROI Revolution

JUNE 1, 2021

Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety. Marketing to consumers in a post-pandemic world. Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

DECEMBER 3, 2020

Online sales increased at less than half the projected rate, growing 15.1%. Consumers still spent a record $10.8 billion on Cyber Monday 2020, making it shatter previous online shopping records. This is a slowdown from Cyber Monday 2019‘s online sales growth , which jumped 19.7% year-over-year to hit $9.4 11/30 update.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

AUGUST 4, 2020

In the UK, 35% of all online purchases during the lockdown period were made via Amazon, with one-fifth of survey respondents saying they now have a higher intent to purchase from Amazon post-pandemic. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. 7/29 update.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

JULY 1, 2021

Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. In fact, over 45 million consumers will use BNPL this year. 95% of shoppers say convenient delivery is a major decision factor when they’re choosing who to buy from online.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

DECEMBER 2, 2021

Last year, consumers moved toward digital more quickly than ever in light of the coronavirus pandemic. With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025! December 2. billion in revenue.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

NOVEMBER 4, 2020

Most of the growth has come from consumers 35 and older, although all age groups saw slight increases. The coronavirus pandemic forced brands to pivot their 2020 ecommerce strategies immensely to cope with consumers’ constantly shifting behavior. 62% of consumers shop online more now than before the pandemic ( Bazaarvoice ).

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

APRIL 8, 2021

With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. Casual apparel brands thrived in 2020 with consumers spending more time at home. COVID-19 + the online food industry. Claim your copy! to 31.1%.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

MAY 6, 2021

With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. COVID-19 brings increased consumer openmindedness. are seeing customers be less willing to pay full price. April 13 update. trillion by 2025.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2021

Now more than ever, it’s important for consumers and executives alike to understand the coronavirus trends that are having a major impact on society. eMarketer projects that US retail ecommerce sales will grow to $843.15 Pandemic accelerates digital retail: Stats & trends. billion in 2021 (up from $794.5B December 31 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

SEPTEMBER 9, 2020

Total retail sales were up 4% YoY, with online spending representing 18.6% consumers came from online orders. Online spend with U.S. retailers grew 44.4%, with a total of $200.72B spent during this period. Consumers are still incredibly hesitant about the stability of the economy, and rightly so.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

JUNE 2, 2020

According to consulting and research firm Technomic , 52% of consumers are avoiding crowds and 32% are leaving their house less often because of coronavirus. Other heavily impacted SMB industries include education, financial services, and retail. COVID-19 industry updates: automotive, apparel, & gaming. 5/21 update.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122

BigCommerce

AUGUST 17, 2018

To ensure that you’re offering a fair and competitive price for your products, you’ll want to look at what similar online retailers are charging. Don’t just look at the price retailers are charging for their products, look at the total cost as well (tax + shipping charges + service fees). Sign up for our weekly newsletter.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

ROI Revolution

MAY 5, 2020

According to consulting and research firm Technomic , 52% of consumers are avoiding crowds and 32% are leaving their house less often because of coronavirus. Despite poor performance in most other categories, clicks to call restaurants have received a huge spike as consumers check to see if they are open for pick-up or to place orders.

eCommerce 131

eCommerce Merchant Services Payment Services Shipping Costs 131

Kissmetrics

MARCH 23, 2018

online retail sales. Even some of the other biggest retail giants in the world have a tough time competing against Amazon. Your goal is to stay in the game. To do that, there are plenty of ways you can improve your shipping to provide additional convenience and customer service. You probably don’t.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

ROI Revolution

OCTOBER 7, 2021

Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers. Latest stats: Consumer electronics + COVID-19. Globally, consumer electronics ecommerce is expected to grow to $343.34

eCommerce 78

eCommerce Social Media Payments Payment Services 78