Retail TouchPoints

JULY 14, 2023

The AI industry continues to evolve rapidly with the introduction of ChatGPT, Google Bard, Bing Chat and Jasper, to name a few. This applies across the customer shopping journey, from customized recommendations to predicting consumer behavior and product demand as well as creating more seamless omnichannel experiences.

eCommerce 200

eCommerce Order Fulfillment Fulfillment Multi-channel 200

Smile.io

MAY 22, 2020

Valued at $523 billion, the beauty industry has scaled dramatically over the last decade, becoming more innovative and trend-focussed, with many brands finding unique ways to own the customer journey. These three things alone make loyalty and the beauty industry an essential combination.

Customer Loyalty 46

Customer Loyalty Beauty and Health Customer Social Media 46

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. Doing this will drive customer loyalty and in turn increase geo-expansion and revenue.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

Retail TouchPoints

AUGUST 11, 2022

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. Not to mention consumers love them, with 80% saying they plan to purchase more gift cards in 2022. Dave Jones is the CEO and Co-founder of TOTUS.

Gifts 229

Gifts Payment Services Payments Multi-channel 229

365 Retail

FEBRUARY 23, 2022

Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate convenience of the subscription model. 45% of consumers streamed live television at least weekly, up from 20% in 2017. . billion by 2025. The end of cancel(lation) culture.

Subscription 102

Subscription Payment Services Marketing Multi-channel 102

RTP blog

MAY 10, 2019

Digitization Is An Essential Component Of Delivering On Consumer Expectations Customer loyalty is dependent on how effectively retailers can meet the expectations of consumers.

Supplies 150

Supplies Retail Multi-channel Customer Loyalty 150

Smile.io

FEBRUARY 2, 2024

  Smile loyalty programs increase repeat purchase rate , average order value , and decrease purchase frequency. Year-over-year comparisons of 6 key retention metrics based on Smile’s network of merchants, categorized by industry and merchant size.  We break each metric down by industry and merchant size. 

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

OrderDynamics

SEPTEMBER 21, 2017

By now, all retailers know that Multi-Vendor Unified Commerce systems are a necessity in modern retail. Customers expect to shop across channels without a hassle. Consumers don’t really care whether they bought online or on a mobile. Yes, it brings in the customer for that one sale. Shopping seamlessly.

Payment Services 57

Payment Services Multi-channel Payments Channel 57

GetElastic

OCTOBER 21, 2022

Having started out in the investment banking industry, Andrew made the famously common entrepreneur decision of quitting his job and starting an eCommerce business. His Youtube channel also provides consistent content on all topics relating to eCommerce. Search Engine Optimization Experts. Andrew Youderian: Founder of eCommerceFuel.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Omnisend

JANUARY 8, 2024

Rewards from loyalty and referral programs drive repeat purchases. They encourage 57% of consumers to buy again. Here’s how to get repeat customers through effective referral programs: Offer attractive rewards while ensuring they don’t reduce your profits Invest in reliable referral software. It’ll depend on your industry.

Customer 88

Customer Customer Retention Social Media X-cart 88

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77

Algopix

DECEMBER 2, 2020

No matter the industry, customers today have more ways to research their options than ever before. Customer experiences are the ultimate deciding factor that separates successful companies from the rest. New trends in online shopping have drastically changed the way consumers approach the buying process.

Customer Experience 78

Customer Experience Improvements Management Customer 78

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Check out this guide to get more info and ideas on operating a multi-channel retail operation.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

365 Retail

NOVEMBER 13, 2023

Seasonal demand is the changes in consumer appetite that naturally occur at different times of the year, such as around Christmas or Black Friday. These fluctuations have their roots entwined with consumer preferences and behaviours stemming from cultural, economic, or climatic aspects. What Is Seasonal Demand?

Retail 52

Retail Shipping Costs Multi-channel Supplies 52

Retalon

SEPTEMBER 3, 2021

This market distortion can happen for any number of reasons, including bad policy, consumer hype, and risky institutional behavior. Relying on ‘tried and true’ processes in a changing industry can only lead to closures. In an effort to reach as many consumers as possible retailers opened location after location.

eCommerce 41

eCommerce Retail Multi-channel eCommerce Platforms 41

retailnext

FEBRUARY 19, 2020

With almost all companies integrating the online world, physical distances no longer matter, and this has dramatically intensified competition in all industries. Moreover, customers today are very demanding. And so, brand loyalty is threatening to slowly slip away. Catering to ever-changing customer demands.

Management 59

Management Retail Shipping Costs Multi-channel 59

lateshipment

AUGUST 31, 2023

59% of US consumers planning to shop online this year, and 63% of consumers are planning to spend more money shopping compared to the 2022 holiday season. JustUno ] It’s important that e-commerce businesses brace themselves to handle the holiday rush and keep up with the evolving consumer trends. But, let’s face it.

Consumer 130

Consumer eCommerce Social Media Payment Services 130

Kissmetrics

AUGUST 6, 2021

I’ll give you a few good reasons: boosts loyalty helps drive referral marketing increases ROI increases average order value (AOV). Speaking of ROI, research shows that a mere 5 percent increase in customer retention can boost your revenue by over 25 percent, depending on the industry, product, and other factors.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Ecommerce Platforms

MARCH 7, 2022

Needless to say, glowing reviews are an excellent form of social proof that adds credibility to your brand and builds trust with potential customers. On top of that, you can issue custom discounts and vouchers to boost consumer loyalty, attract new customers, and increase customer spending. Wholesale/B2B.

Payment Services 104

Payment Services Shipping Costs Download Shipping 104

Retalon

APRIL 27, 2021

How is retail digital transformation changing the industry? Retail digital transformation has fundamentally changed the way retail works, from the structure of internal operations to customers’ expectations of the retail experience. to optimize inventory for gross margins. This number will continue to grow.

eCommerce 41

eCommerce Shipping Costs Retail Order Fulfillment 41

Ecommerce Platforms

DECEMBER 20, 2019

You don't need us to tell you that the catering and retail industries are incredibly competitive. Consumers want quick service, fast ordering, and equally speedy delivery. For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock.

POS 118

POS Payment Services Payments Point of Sale 118

Payoneer

FEBRUARY 22, 2023

However, despite the coronavirus pandemic’s boost, eCommerce in Nigeria faces several challenges, including inadequate logistics infrastructure, limited payment options, high shipping costs, and low consumer trust. However, more favorable policies could unleash the full growth potential of the industry.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. This functionality enables retailers to serve consumers from anywhere in the store, in pop-up shops and even on the go. Ease of Use.

Technology 256

Technology Payment Services Retail POS 256

Retail TouchPoints

MARCH 2, 2021

Consumers returned $428 billion in merchandise last year, nearly 11% of all U.S. rose to the challenge, instituting a broad spectrum of solutions such as instant credit for online returns, contactless return drop-off points, extended return periods and in some cases just letting consumers keep the products. Retailers across the U.S.

Merchant Services 279

Merchant Services Retail Multi-channel eCommerce 279

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Kissmetrics

MARCH 2, 2021

Customer acquisition cost (CAC) is a metric that has been growing with the emergence of Internet companies and web-based advertising campaigns that can be tracked. Traditionally, a company had to engage in shotgun style advertising and find methods to track consumers through the decision-making process.

Customer 350

Customer eCommerce Multi-channel Channel 350

GetElastic

NOVEMBER 17, 2021

Specifically they shared: “Exploration occurs into direct-to-consumer (D2C) for manufacturing and consumer packaged goods (CPG) verticals due to the disruptions in distribution channels.”. Brands in these industries, and others, have seen an opportunity to explore direct-to-consumer (D2C) commerce for the first time.

Shipping Costs 113

Shipping Costs Multi-channel Payments Shopify 113

GetElastic

NOVEMBER 17, 2021

Specifically they shared: “Exploration occurs into direct-to-consumer (D2C) for manufacturing and consumer packaged goods (CPG) verticals due to the disruptions in distribution channels.”. Brands in these industries, and others, have seen an opportunity to explore direct-to-consumer (D2C) commerce for the first time.

Channel 112

Channel Shipping Costs Multi-channel Payments 112

BigCommerce

FEBRUARY 13, 2018

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. Business-to-Consumer (B2C). Consumer-to-Consumer (C2C).

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Fabric

JUNE 7, 2023

And that growth isn’t just coming from brick-and-mortar stores—consumers have become increasingly comfortable purchasing furniture online. Dropshipping is a type of order fulfillment model where retailers sell products without keeping them in stock, instead relying on suppliers to handle inventory storage and shipping directly to customers.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

And that growth isn’t just coming from brick-and-mortar stores—consumers have become increasingly comfortable purchasing furniture online. Dropshipping is a type of order fulfillment model where retailers sell products without keeping them in stock, instead relying on suppliers to handle inventory storage and shipping directly to customers.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

And that growth isn’t just coming from brick-and-mortar stores—consumers have become increasingly comfortable purchasing furniture online. Dropshipping is a type of order fulfillment model where retailers sell products without keeping them in stock, instead relying on suppliers to handle inventory storage and shipping directly to customers.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. That’s when those new rules to success have to pass a very hard test: Do these strategies actually work under the height of industry traffic, sales and scrutiny? Omni-Channel Management.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

RTP blog

JULY 14, 2017

Account takeovers occur when fraudsters gain access to consumers’ login and password information for a retailer, which allows them to see that customer’s personal information, credit card number, store rewards and more. Merchants with an online channel are already losing 7.6% E-Commerce sales are expected to reach 12.4%

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

BigCommerce

NOVEMBER 13, 2017

In fact, it’s likely all of this year’s 19 most innovative ecommerce brands have your online channel activities beat in terms of impact on: Conversions. Customer Loyalty. Customer Lifetime Value. Direct to consumer. Andie Swim : Fixing a broken industry purchasing funnel for good. Time Saved. Money Saved.

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

Retalon

AUGUST 14, 2023

Customers expect seamless integrated shopping experiences across channels – online, mobile, in-store, etc. An omnichannel retail strategy is key for retailers to effectively meet rising customer demands in 2023 and beyond. This siloed approach clearly falls short in seamlessly aligning planning across channels.

Omnichannel 41

Omnichannel Retail Multi-channel Payment Services 41

Omnisend

SEPTEMBER 8, 2020

With the ecommerce industry continuing to grow at an exponential rate , the number of tools, plugins, software, and platforms keeps rising too. Features mainly center around A/B testing, it claims to be the world’s most powerful solution for A/B and multi-page front-end experimentation. Reading Time: 10 minutes.

eCommerce 157

eCommerce Payment Services Payments Magento 157