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What to Expect in 2022: 3 Strategies That Should be Top of Mind for Retailers 

Retail TouchPoints

In conversations with retailers, technology partners and industry veterans in my network, several points have stood out. Alternative Supply Chain Options. Consumer expectations have become even more demanding. He has spent more than 25 years leading ecommerce technology efforts for major B2C and B2B brands.

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How Will DTC Rebound After The COVID Retail Shakeup?

Retail TouchPoints

While many are wondering if large retailers like Macy’s, J.Crew and Neiman Marcus will retain their premiere places in malls, few are considering whether the world of direct-to-consumer or DTC will also stumble in this changed retail landscape. Many Reasons DTC’s Dramatic Upswing Stabilized. There are a few things to consider for success.

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4 Ways Ecommerce Returns Will Change in 2022

Retail TouchPoints

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. consumers love the USPS.

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Profitero welcomes new executive leadership team and lands $20mm in new funding to raise the bar for eCommerce technology

Profitero

“We meet daily as an eCommerce team to assess the health of our business and to prioritize critical cross-functional actions needed to drive results. How Profitero’s technology is allowing brands to adapt quickly. Excerpted from Adweek. “In Excerpted from Profitero’s press release. Visit Profitero’s Media Center for more.

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The Need for Delivery Speed Drives Holiday Hiring

Retail TouchPoints

Seasonal hiring provides a window into retailers’ priorities, and 2020 demonstrates both the COVID-19-powered growth in ecommerce and the need to operate stores and supply chains safely. Across a wide range of retailers, three trends are driving the industry’s holiday hiring strategies: The race is on for same-day delivery.

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How Retailers Can Leverage Technology to Turn Economic Uncertainty Into an Opportunity

Kibo

Most significantly, Russia’s invasion of Ukraine has constrained global supplies of grain, oil, and gas, pouring more fuel on the inflationary flames started by constrained supply and returning post-lockdown demand. Why online retailers should continue to invest in eCommerce technology.

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How B2B Companies are Preparing For an Economic Downturn

Kibo

Disruptive supply chains, high inflation, and a looming recession are just some of the hurdles on the horizons of B2B companies. In the current economic environment, inflation is the overarching factor affecting all economic actors, from consumers to workers to B2B companies. How will the economic downturn impact B2B companies?

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