Retail TouchPoints

OCTOBER 16, 2020

The first wave of ecommerce was mostly about price, while the second wave is all about the customer experience. Does your order fulfillment strategy live up to your customers’ expectations? Shoppers expect quick, transparent and timely delivery of their ecommerce orders. Free shipping days are behind us.

Shipping Costs 269

Shipping Costs Shipping Merchant Services Order Fulfillment 269

RetailMinded

APRIL 3, 2022

A new study revealed: Social media marketing (32%), e-commerce software (31%), email marketing (29%), retail operations (26%) and online payments (24%) score highly. It comes as growth projections estimate that by 2023, online ecommerce sales will exceed $29.7 Only 1% will decrease their investment. trillion worldwide.

Merchant Services 83

Merchant Services eCommerce Banking Technology 83

lateshipment

NOVEMBER 26, 2023

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In fact, the best order fulfillment processes become sources of revenue, profit, and even customer loyalty.

Order Fulfillment 41

Order Fulfillment Merchant Services Fulfillment Shipping Costs 41

RTP blog

JULY 17, 2017

By Peter Zaballos, SPS Commerce The Digital Consumer Age Of Retail The retail industry has entered a new era – the Digital Consumer Age of Retail. Consumers’ proficient use of digital channels has revolutionized the retail industry and technology has changed the way people shop today.

Omnichannel 150

Omnichannel Consumer Multi-channel Retail 150

Algopix

DECEMBER 17, 2023

In the dynamic and ever-evolving landscape of e-commerce, the paradigm of multichannel selling has emerged as a transformative and indispensable strategy for businesses striving not only to broaden their market presence but also to fortify their bottom line through augmented sales and diversified revenue streams.

Multichannel 92

Multichannel Payment Services Shipping Costs eCommerce 92

lateshipment

AUGUST 13, 2020

Stock superb products, offer top-notch customer service, and couple it up with exceptional order fulfillment. Besides that, you should have an e-commerce returns process that works for you rather than against you. To improve efficiency, more stores are using intelligent logistics technology. Conclusion.

eCommerce 279

eCommerce Shipping Costs 3dcart Shipping 279

Steve Dennis

JULY 5, 2018

Much of what gets written about the retail industry centers on the notion that e-commerce is changing everything and that traditional retailers and malls will soon be obliterated in a tsunami of disruption. E-commerce will soon represent 50% of all retail. Warby Parker, Indochino). Rates are moderating , not accelerating.

eCommerce 109

eCommerce Home Furnishings Channel Workshop 109

Retail TouchPoints

SEPTEMBER 23, 2022

The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers. In contrast, 3PL services oversee the order fulfillment cycle on behalf of the company. How technologically advanced are your operations?

Shipping Costs 288

Shipping Costs Order Fulfillment Fulfillment Shipping 288

Retail TouchPoints

DECEMBER 1, 2021

Hot Topic has partnered with Signifyd to revamp its online order approval process and reduce false declines. The retailer’s recent ecommerce growth has been hampered by its manual fraud review process, which was time-consuming and resulted in too many mistaken rejections of legitimate orders.

Order Fulfillment 249

Order Fulfillment Fulfillment Customer Experience Technology 249

RetailMinded

APRIL 2, 2024

There are privacy regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act that need to be followed. CMP is tracking technologies and data processing activities. To illustrate the point, in 2024 retail e-commerce sales are calculated to exceed 6.3

eCommerce 52

eCommerce Order Fulfillment Live Chat Shipping 52

Retalon

APRIL 21, 2021

Omnichannel order fulfillment that drives customer experience (and boosts profits). Consumer expectations have evolved in the digital age, and retailers are now offering a multitude of flexible order delivery methods such as “Buy online, pick up in-store”, “curbside pickup”, “order in store, deliver home” and more.

Order Fulfillment 41

Order Fulfillment Fulfillment Omnichannel Shipping Costs 41

Algopix

JANUARY 2, 2024

Beyond the allure of gross sales figures lies the intricate web of net profit margin—a financial metric that not only reveals the health of an e-commerce venture but also serves as a compass for operational efficiency and long-term sustainability. Ways to Boost Net Profit Margin 1.

Shipping Costs 120

Shipping Costs eCommerce Order Fulfillment Fulfillment 120

ChannelAdvisor

JANUARY 25, 2019

2018 was a big year for e-commerce, with new technologies, features and trends taking center stage. Here are three fulfillment strategies e-commerce companies can leverage in 2019 to do just that. Today’s consumers expect the fastest delivery possible. Enter same-day shipping and delivery.

Order Fulfillment 49

Order Fulfillment Fulfillment Blog eCommerce 49

Kibo

FEBRUARY 2, 2022

eCommerce has come a long way since the humble beginning of virtual shopping which started in the 1960s with the emergence of teleshopping. This year, eMarketer predicts eCommerce revenue will reach $794.50 As with most new technologies, eCommerce is constantly evolving. shipping, fulfillment, inventory management, etc.).

eCommerce 62

eCommerce Shipping Costs eCommerce Platforms Order Fulfillment 62

Retail TouchPoints

JULY 14, 2021

The pandemic has taken the entire ecommerce sector to unprecedented heights , and this trend will only continue. Using ecommerce platforms like Shopify , Wix or SnapBlooms is a no-brainer for small shops, but before signing on to one, you must know your niche industry and the available ecommerce solutions.

eCommerce Platforms 228

eCommerce Platforms Payment Services eCommerce Small Business Retail 228

Retail TouchPoints

APRIL 21, 2023

The demand for robotics and automation across retail logistics is pushed further by the ever-growing global fashion and ecommerce market value. Retail employees on the backend are faced with more labor-intensive work as consumers are showing a greater preference for online shopping. By 2025, the value is said to reach well over $1.2

Marketing 236

Marketing Fashion Order Fulfillment Shipping Costs 236

Ecommerce Platforms

FEBRUARY 14, 2023

With that said, here we're going to look at how to choose an ecommerce fulfillment service. When Should You Consider Engaging An eCommerce Fulfillment Service? Before going any further, let’s establish whether you’re in a position to benefit from an ecommerce fulfillment service.

Fulfillment 104

Fulfillment Merchant Services Shipping Costs eCommerce 104

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Walk-out mobile checkout technology and real-time mobile chat allow associates to interact with shoppers during social distancing.

Consumer 94

Consumer Retail Social Media Payment Services 94

Ecommerce Platforms

SEPTEMBER 16, 2019

It all starts with a pre-meditated ecommerce business plan. You need an executive summary of everything you're about to do in order to convert your objectives into actual results. Goes without saying that any ecommerce business ought to have an online store that matches its precise niche. But here's the deal. Absolutely Yes!

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

365 Retail

FEBRUARY 15, 2024

Retail success hinges significantly on the seamless operation of warehouses, where every detail from inventory management to order fulfilment directly influences customer satisfaction and bottom-line results. Customers expect to find what they are looking for and receive their orders promptly and without error.

Management 52

Management Order Fulfillment Retail eCommerce 52

Ecommerce Platforms

AUGUST 4, 2020

Love it or hate it, shipping is an essential element to any ecommerce operation, and when done well, it's another opportunity to wow your customers. In the era of Amazon Prime, consumers now expect reliable and exceedingly fast shipping times. This is why engaging a reliable fulfillment solution is imperative.

Shipping Costs 151

Shipping Costs Shipping Merchant Services eCommerce 151

Algopix

SEPTEMBER 12, 2023

In the ever-evolving world of e-commerce, Amazon stands as the titan of online marketplaces. However, as many sellers on Amazon are facing the issue of manually having to add their product listings to the catalog only one at a time, it can surely be a time-consuming and tedious process without the right tools at hand.

Multi-channel 95

Multi-channel eCommerce Shipping Costs eCommerce Software 95

Retail TouchPoints

JANUARY 4, 2024

A recent study by Northwestern University found that drones and ground-based robots are particularly off-putting for consumers — even compared to other automated delivery options like self-driving cars. RTP: You mentioned some of the misconceptions that consumers have about drone deliveries.

Food and Beverages 228

Food and Beverages Operations Consumer Other 228

Retail TouchPoints

APRIL 1, 2022

A recent focus on digital strategy in ecommerce has changed what the customer journey looks like, from how brands attract customers to how they continue to reach them after a purchase. The pandemic has shifted post-purchase expectations — consumers expect a more personalized, relevant-to-them experience that goes beyond checkout.

Retail 223

Retail Shipping Costs Fulfillment Shipping 223

Retail TouchPoints

JUNE 2, 2021

Delivery volumes and expectations for rapid delivery have consistently grown for years, but 2020’s drastic increase in ecommerce demand could not have been predicted. The COVID-19 pandemic triggered an ecommerce boom that has set the stage for coming years by driving a heightened reliance on the convenience of online shopping.

Operations 151

Operations Fulfillment Order Fulfillment Technology 151

Kibo

SEPTEMBER 6, 2022

Headless commerce has set the world of eCommerce alight in recent years, with the ability to separate the delivery of content from the processing of payments and other commerce services–providing marketing, technology, and eCommerce leaders with the flexibility they need to deliver innovative digital experiences.

Payment Services 71

Payment Services eCommerce B2C Technology 71

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. Headless commerce is a method of dividing the front-end and back-end aspects of an eCommerce platform.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Algopix

OCTOBER 15, 2023

If you sell goods on eCommerce and have not heard about FTC’s Lawsuit against Amazon- “The Big One” , then you’re probably living under a rock. The other side of the coin is that, like with 2-day shipping,this move will push retailers to further improve their fulfillment networks, encouraging healthy competition and happy customers.

Shipping Costs 121

Shipping Costs Fulfillment Order Fulfillment Shipping 121

Retail TouchPoints

JULY 26, 2021

If you’re a wholesale retailer or brand owner and you haven’t already launched a direct-to-consumer sales channel, you’d better be thinking about it. The global pandemic not only accelerated the growth in ecommerce, it highlighted the shortcomings of wholesale-only sales channels. The technology and the expertise is out there.

Payment Services 271

Payment Services Fulfillment Web Design B2B 271

Ecommerce Platforms

JUNE 17, 2019

Global ecommerce sales are currently topping $3.5 If you’re just starting out your ecommerce business, the first thing to learn is that global sales require global presence. Why should you care about ecommerce shipping ? Determining an Ecommerce Shipping Strategy: Understanding Shipping Variables and Setting Goals.

Shipping Costs 187

Shipping Costs Shipping eCommerce Payment Services 187

Ecommerce Platforms

JULY 15, 2020

Are you selling on Amazon and thinking about whether or not you should have some of your products fulfilled by them? Maybe you're trying to look for a completely different ecommerce fulfillment company to store and deliver your products. Dropshipping is one of the easiest ways to take your ecommerce business to the next level.

Order Fulfillment 241

Order Fulfillment Fulfillment Payment Services Shipping Costs 241

365 Retail

JUNE 13, 2022

Hobbycraft , the UK’s largest arts and craft retailer, has partnered with leading digital commerce agency, Astound Commerce , to create a transformational ecommerce platform designed to power business growth, while inspiring its customers and empowering them to create.

Arts 52

Arts eCommerce Hobbies Multichannel 52

Ecommerce Platforms

FEBRUARY 14, 2019

Have you heard of Salesforce Commerce Cloud ? What's Salesforce Commerce Cloud? In short, this program is a cloud-based commerce platform. In short, this program is a cloud-based commerce platform. How Does Salesforce Commerce Cloud Unify Consumer Experiences?

eCommerce 131

eCommerce Payment Services Shipping Costs B2C 131

PFS

JANUARY 22, 2020

In fact, eCommerce sales continue to drive retail forward, with recent reports suggesting sectors such as Health & Beauty continuing to see growth despite challenges in the marketplace. The rise of social commerce. The demand for omnichannel fulfilment. But, the outlook for retailers is not entirely bleak.

eCommerce 52

eCommerce Beauty and Health Fulfillment Order Fulfillment 52

ChannelAdvisor

APRIL 7, 2019

This means enabling both order fulfillment and returns through various locations and methods, such as in your own or affiliate brick-and-mortar retail stores, as well as through digital stores. Improve order speed and accuracy. As omnichannel enablement becomes more prevalent, consumer demands are also increasing.

Omnichannel 85

Omnichannel Blog Merchant Services eCommerce 85

RTP blog

NOVEMBER 7, 2018

This sixth annual Retail TouchPoints Store Operations Survey examines the top challenges omnichannel retailers face in shoring up their brick-and-mortar locations, and reveals the strategies and technology solutions they are using to meet those challenges. Does this mean that not as many consumers are embracing these last mile offerings?

Mobile 150

Mobile Fulfillment Operations Omnichannel 150