365 Retail

MARCH 10, 2024

As more companies rely on online sales and marketing, the e-commerce landscape is growing. If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape. Let’s explore the paramount e-commerce trends of 2024.

eCommerce 104

eCommerce Payment Services Payments eCommerce Marketing 104

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Image courtesy Ryder According to Ryder’s 2023 ecommerce consumer study of 1,077 U.S.

Customer Experience 289

Customer Experience Shipping Costs eCommerce Improvements 289

Retail TouchPoints

FEBRUARY 13, 2023

According to one report , the total cost of ecommerce fraud to merchants will exceed $48 billion globally in 2023, from just over $41 billion in 2022. Because fraudsters are becoming more sophisticated and have more opportunities as the ever-growing ecommerce boom drives waves of shoppers online. Why is this happening?

Merchant Services 289

Merchant Services Payment Services Technology eCommerce 289

Kissmetrics

FEBRUARY 11, 2021

Modern consumers are increasingly looking for novel experiences , and pop-up shops, both physical and virtual, fit the bill. Physical pop-up shops are ideal for e-commerce brands to experiment with a physical store without fully committing to a permanent location. 5 Examples of E-Commerce Pop-Up Shops.

eCommerce 288

eCommerce Toys Social Media Fashion 288

Retail TouchPoints

APRIL 25, 2023

Retailers that prioritize ecommerce recognize that the end-to-end user experience is more important than ever. Consumers expect convenient, interactive shopping experiences, from online to in-store and everything in between. 3D and AR technology also opens new opportunities for brands to enter the world of digital and NFT collections.

Technology 277

Technology eCommerce Shipping Costs Games 277

lateshipment

NOVEMBER 8, 2023

Everything That Is In Control And That Isn't As an e-commerce merchant, you put in a lot of effort to meticulously curate the stage of the customer journey that is under your control to motivate them to click that “BUY” button, make a successful sale, and bring in profits.

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

Retail TouchPoints

AUGUST 16, 2022

Optimized personalization is a necessary tenet of any ecommerce brand that aims to stand out. The “Cold Start Problem” asks how personalized experiences can be offered to consumers who are anonymous or first-time users. Data remains safe, and retailers can comply with stricter consumer privacy laws.

eCommerce 264

eCommerce Consumer Merchant Services Recommendation 264

Kissmetrics

APRIL 8, 2021

IaaS is one acronym you might have seen, but what does it mean, and how can it affect your e-commerce store? Along with PaaS and SaaS , these acronyms describe the different ways businesses can use cloud technology, and choosing the right one for your e-commerce store can make a big difference.

eCommerce 258

eCommerce Shopify Magento Technology 258

Forrester eCommerce

SEPTEMBER 16, 2022

Learn which four emerging technologies could help your brand create truly differentiating consumer experiences.

Technology 359

Technology Consumer Customer Experience Customer 359

Retail TouchPoints

AUGUST 19, 2020

It would seem that scales have long been tipped in favor of the retail giants — those with massive footprints, established brands, warehouses chock-full of supply to meet global consumer demand and the resources to offer a wide array of products. The easier option is in fact to move away from giant e-Commerce marketplaces.

eCommerce 274

eCommerce Merchant Services Games Payment Services 274

Groove

MARCH 12, 2024

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Gentry Jensen of Cordova Outdoors In this episode of the eCommerce Masters Podcast, host Ethan Giffin engages with Gentry Jensen, founder of Cordova Outdoors, delving into Jensen's remarkable journey from a Navy SEAL to an innovative entrepreneur.

Outdoor 195

Outdoor eCommerce BigCommerce Travel 195

Forrester eCommerce

OCTOBER 6, 2023

Generative AI continues to be the topic du jour, as businesses race to understand the technology for fear of being left behind. But what about consumers? I’ll be taking you through how consumers know, feel, and use Generative AI every quarter. Forrester is closely tracking this.

Blog 426

Blog Consumer Technology B2C 426

lateshipment

SEPTEMBER 8, 2022

Less than 2 months to go for the holiday season to officially kick off — which means as an e-commerce retailer, you have to make use of the little prep time left to get better equipped at handling the holiday rush. The holiday season is the best time to spread the word about your product and e-commerce business.

eCommerce 130

eCommerce Shipping Live Chat Events 130

Retail TouchPoints

MAY 2, 2022

It’s no surprise that ecommerce has practically taken over the global economy. Consumers have started taking sustainability into account when deciding what to buy and where to buy it. This is especially true for younger consumers: some 75% of millennials say they consider sustainability when making a purchase. trillion by 2023.

eCommerce 334

eCommerce Shipping Costs B2B Clothing 334

Retail TouchPoints

AUGUST 11, 2020

Consumers are getting harder and harder to impress. There are many recent examples of companies in the e-Commerce world adapting their CX in innovative ways. The brand has the agility to run this type of experiment because they’ve decoupled their web storefront and taken a headless commerce approach.

eCommerce 279

eCommerce Shipping Costs eCommerce Technology Customer Experience 279

Retail TouchPoints

AUGUST 18, 2020

After emerging in January from its second stint in bankruptcy since 2017, Payless “is back,” the retailer trumpets on its newly launched e-Commerce site. Through partnerships with schools across the country, it will provide students, teachers and their families with online connectivity technology, complimentary lunches and shoes.

eCommerce 228

eCommerce Payment Services Payments Omnichannel 228

Retail TouchPoints

SEPTEMBER 11, 2020

In reality, Black Friday has seen a steady decline for years now as retailers started promotions earlier and earlier and consumers grew tired of the chaos. All eyes have shifted to e-Commerce as, according to a recent Forrester survey, 42% of consumers do not plan to return to stores after stay-at-home orders are lifted. [1].

eCommerce 242

eCommerce Operations Fulfillment Customer Loyalty 242

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers.

Shipping Costs 280

Shipping Costs Shipping eCommerce Small Business Retail 280

lateshipment

JANUARY 23, 2023

With new e-commerce stores springing up around the internet every other day, the competition is getting more fierce than ever. With this in mind, all the e-commerce companies are utilizing every possible way to gain shoppers. Conclusion According to the research, 76% of e-commerce stores report more traffic due to video.

eCommerce 130

eCommerce Social Media Events Other 130

lateshipment

JULY 12, 2022

Many consumers do brand research and read online reviews before committing to a business. Therefore, an exceptional customer experience should be a top priority for e-commerce businesses. One of the biggest customer experience challenges e-commerce brands face is a lack of personal interaction with the customer.

eCommerce 130

eCommerce Customer Customer Experience Social Media 130

Kissmetrics

OCTOBER 4, 2021

This means preparing your e-commerce site for this busy period is essential to success. The level of competition for Black Friday e-commerce sales is off the charts, which means it pays to start preparing now. Here’s your 15-step checklist to get your e-commerce site ready for Black Friday and holiday shopping.

eCommerce 259

eCommerce Gifts eCommerce Marketing Social Media 259

lateshipment

NOVEMBER 18, 2022

It’s time to include quality video content in your e-commerce website and marketing process. Since their inception and rise, videos have surpassed other content formats in terms of consumer consumption as they’re both educational and entertaining. Your target audience consumes the video content and is impressed by it.

eCommerce 130

eCommerce Marketing Information Small Business Retail 130

Fabric Blog

NOVEMBER 11, 2021

E-commerce technology is a fast-paced industry. Currently, more than 50% of global e-commerce takes place outside of online marketplaces, forcing brands to proactively acquire retail technology that lets them interact with and serve shoppers.

eCommerce Technology 52

eCommerce Technology eCommerce Technology Consumer 52

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. Why E-commerce Businesses Need to Stay Updated with the CX Trends. 6 E-commerce CX Trends to Look out for in 2023.

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

365 Retail

MARCH 10, 2024

As more companies rely on online sales and marketing, the e-commerce landscape is growing. If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape. Let’s explore the paramount e-commerce trends of 2024.

eCommerce 52

eCommerce Payment Services Payments eCommerce Marketing 52

Retail TouchPoints

OCTOBER 12, 2023

Consumers are cautious and somewhat “on watch” when it comes to AI, but they know they’ll need to reconcile their reservations. According to Morning Consult, 52% of consumers are convinced that AI is here to stay. Immersive digital technologies will only continue to expand both in reach and accessibility in the coming years.

Technology 297

Technology Other Consumer Fashion 297

Retail TouchPoints

JUNE 7, 2023

Today, it is possible to stimulate all consumer senses online. Sensory Enabling Technologies (SETs) enable consumers to feel textures, smell and even perceive the taste of a product. Key takeaways: SETs enable brands to craft exemplary customer experiences online by appealing to consumers’ multisensory perception.

Technology 279

Technology Retail Customer Experience Presentation 279

ChannelAdvisor

OCTOBER 31, 2022

The e-commerce market for electronics has seen steady growth in the last few years and is projected to keep growing as overall electronics sales grow, and an increasing proportion of these sales happen online. In addition, electronics consumers are a unique audience in e-commerce, and there is still much to be learned.

eCommerce 52

eCommerce Electronics Consumer Social Media 52

Retail TouchPoints

NOVEMBER 13, 2023

However, consumers are still spending, the labor market remains tight, and the Adobe Digital Price Index recently posted an overall 40-month low, an encouraging sign for online shoppers: Adobe reported that online prices fell for 11 out of 18 tracked product categories on an annual basis. But there are possible headwinds on the horizon.

Consumer 324

Consumer Merchant Services Sporting Goods eCommerce 324

365 Retail

APRIL 2, 2024

In the rapidly evolving digital landscape, where e-commerce has solidified its position as the cornerstone of retail, the necessity for continuous customer support across a plethora of channels has emerged as a fundamental standard.

eCommerce 52

eCommerce Omnichannel Live Chat Retail 52

365 Retail

MARCH 27, 2024

The retail landscape has rapidly transformed, with sustainability now at the forefront of many consumers’ minds. Sustainable storagxe options for e-commerce are not just about reducing waste; they’re about optimising resources and enhancing operational efficiency.

eCommerce 52

eCommerce eCommerce Platforms Retail Order Fulfillment 52

Kissmetrics

JUNE 11, 2021

Why Should Consumers Use BrickSeek? Whether you’re a consumer or merchant, these two reasons are strong enough to make BrickSeek part of your tool kit. What Effect Do Tools Like BrickSeek Have on E-Commerce? The world of e-commerce is rapidly evolving, all thanks to technological advances in the industry.

eCommerce 335

eCommerce Consumer Merchant Services Small Business Retail 335

Retail TouchPoints

APRIL 10, 2023

For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. The question is, how can retailers conduct everything together to make ‘music’ and orchestrate regional payments for ecommerce success? trillion by 2026. The good news?

Payment Services 264

Payment Services Merchant Services Payments eCommerce 264

Algopix

AUGUST 30, 2023

In today’s fast-paced digital landscape, staying ahead in the eCommerce industry requires continuous learning and adaptation. As an eCommerce seller, you’re undoubtedly familiar with the abundance of information available online, but have you considered the untapped potential of podcasts as a valuable resource for your growth?

eCommerce 108

eCommerce Shopify Information Technology 108

Forrester eCommerce

OCTOBER 24, 2023

Consumers and customers interact with brands across their customer journeys (see figure). Though the end customer doesn’t necessarily distinguish between different types of interactions, companies acutely know that different personalized tactics require different strategies, data, and technology. Many of these moments are personalized.

Consumer 390

Consumer Technology Customer B2C 390

Retail TouchPoints

SEPTEMBER 4, 2020

Behavioral Personalization : In the post-COVID era the closure or inaccessibility of physical stores has led to an acceleration in the movement of sales towards e-Commerce. Many e-Commerce sites have experienced increases in traffic and sales volumes equivalent to the holiday period in a normal year. According to the U.S.

eCommerce 196

eCommerce Multi-channel Merchant Services Department Stores 196

ChannelAdvisor

JUNE 29, 2022

The beauty industry is getting a digital makeover, according to eMarketer’s new report, US Beauty E-Commerce 2022: How to Win Over Gen Z and the Ever-Evolving Online Shopper. That’s because the online trends and habits consumers formed during 2020 (e.g., New Technologies for Innovative Shopping .

eCommerce 95

eCommerce Beauty and Health Social Media Specialty Retailers 95