Retail TouchPoints

JULY 10, 2023

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past. That helps dramatically increase productivity while driving improved sales. Hyper-personalized shopping.

Merchant Services 272

Merchant Services Shipping Costs Retail Social Media 272

Ecommerce Platforms

JUNE 8, 2022

This way, even beginners can launch their businesses with beautiful websites and payment processing tools to sell online. There's not really even a way to lose your money unintentionally with Shopify, considering the entire subscription process is so transparent. million online stores. per transaction.

Merchant Services 196

Merchant Services Shopify Payment Services Payments 196

Ecommerce Platforms

SEPTEMBER 24, 2019

The reason for this is because both of the ecommerce giants have been battling it out for market share all over the world, especially as Alibaba Group has successfully moved into Amazon's territory with consumer sales through AliExpress. Alibaba has consistently improved revenue over the years , reaching into the $50 billion mark in 2019.

Merchant Services 134

Merchant Services Shipping Costs Consumer Payment Services 134

Retail TouchPoints

DECEMBER 3, 2021

Technological innovations have optimized and enhanced almost all areas of the retail organization, from marketing to fulfillment, but the process of bringing products to market has been markedly slower to advance. But these legacy processes don’t work as well as they once did, and COVID made that fact hard to ignore. “A

Consumer 264

Consumer Merchant Services Retail Social Media 264

Retail TouchPoints

JUNE 28, 2023

The delivery platform unveiled a series of major updates and service additions at its first-ever product showcase on June 27, 2023, including search and shopping features to help consumers find and buy whatever they are looking for (well beyond just meals), and a new integrated rewards program for merchants.

Merchant Services 237

Merchant Services Payment Services Sporting Goods Fulfillment 237

Retail TouchPoints

SEPTEMBER 5, 2023

What were your biggest goals going into writing the book, and how did your approach evolve as you embarked on the writing process? Has Amazon been able to maintain this cycle of ideation, execution and improvement? Has Walmart been able to speed up or improve its approach, especially with the creation of its Store No.

Merchant Services 256

Merchant Services Books Fulfillment Omnichannel 256

Ecommerce Platforms

OCTOBER 10, 2022

And given the prevalence of the modern digital ecommerce platform, it’s never been easier to start being a merchant yourself. Accepting credit card payments is as easy as signing up to the right platform. Setting Up Payments. Choosing a Fulfillment Service. A Note on CBD Compliance. Table of contents.

Merchant Services 197

Merchant Services Payment Services Payments Shopify 197

Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. The trade-off is long shipping times, another thing Wish is working hard to improve.

Shipping Costs 209

Shipping Costs Merchant Services Payment Services Shipping 209

Retail TouchPoints

OCTOBER 15, 2021

Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be more inclusive. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base.

Consumer 289

Consumer Retail Merchant Services Fashion 289

Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores).

Merchant Services 181

Merchant Services Payment Services Customer Experience Outdoor 181

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Payment Processors. Verifone (formerly 2Checkout).

Payment Services 128

Payment Services Merchant Services Payments Subscription 128

Retail TouchPoints

DECEMBER 7, 2023

ContextLogic , the parent company of discount shopping app Wish , has launched a new third-party logistics service for non-Wish merchants called WishPost Smart Parcel. The move represents a new tack for Wish, which for several years has been trying to draw consumers back following significant declines in users.

Merchant Services 241

Merchant Services Shipping Consumer Improvements 241

FastSpring

MARCH 8, 2024

Co-Founder and Chief Executive Bee Ovi Negrean has used the word “flawlessly” to describe how FastSpring’s merchant of record use case has worked for SocialBee (more on that below!). Our continued focus on developing and improving a great product , especially features and tools for subscription management to support SaaS businesses.

Subscription 142

Subscription Merchant Services Management Payments 142

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are a necessary evil. Get consumer insights. An order cancellation email can help you collect data and improve your business. You can also rate how satisfied they were with your service and what you can do to improve.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

ESW

AUGUST 18, 2023

Which payment methods do shoppers in this market prefer? Which channels do shoppers prefer to use to interact with customer service? They expect to have a domestic-equivalent experience with every online merchant. In fact, 76% of consumers prefer buying from sites that display their language. What do they expect?

Merchant Services 141

Merchant Services Shipping Costs Payment Services Multi-channel 141

Kibo

MARCH 17, 2023

90% of consumers view 2-3 day shipping as a baseline expectation. In response, leading companies are replacing their traditional fulfillment methods with flexible fulfillment strategies. The Role of Fulfillment in the Shopper Journey Historically, fulfillment was simply thought of as a means to deliver products to the customer.

Fulfillment 62

Fulfillment Operations Shipping Costs Merchant Services 62

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Shipping Costs 247

Shipping Costs Payment Services Merchant Services Payments 247

Retail TouchPoints

JANUARY 9, 2024

This allowed them to continue to meet the expectations of their consumer base [with things like] faster and more flexible delivery options. Real-time visibility — including tracking shipments, inventory levels and production processes — was imperative for businesses to maintain efficient operations and make informed decisions.

Supplies 240

Supplies Shipping Costs Small Business Retail Recommendation 240

Ecommerce Platforms

JANUARY 15, 2019

If you're considering Square as your mobile payment processor, then you're in the right place. Our Square reviews will tell you everything you need to know before you bite the bullet and use this service. Plus, their service doubles as a physical POS system, too- win-win! Who Are Square Payments? Square Payments Options.

Payment Services 117

Payment Services Merchant Services Payments Point of Sale 117

Retail TouchPoints

SEPTEMBER 8, 2023

According to a recent survey , 38% of retailers are worried about meeting consumers’ fast delivery expectations. As they begin to address these expectations, many retail IT teams are finding that the process is costly and complex. Today, retailers are finding that too many dials makes the process unmanageable.

Shipping Costs 206

Shipping Costs Omnichannel Merchant Services Fulfillment 206

Ecommerce Platforms

FEBRUARY 16, 2023

So, integrating the two could unlock a wealth of benefits for online merchants. But first, you should know that Amazon provides all kinds of perks for online merchants , including: Fulfillment by Amazon (FBA) : This service warehouses your products in Amazon's fulfillment centers.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge.

Order Fulfillment 41

Order Fulfillment Merchant Services Fulfillment Shipping Costs 41

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are nothing more than a necessary evil, initiated after losing an order. Get consumer insights. An order cancellation email can help you collect data and improve your business. Compliance and documentation.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Retail TouchPoints

AUGUST 5, 2021

That’s why properties have focused on perfecting the tenant mix , onboarding a compelling combination of restaurants, entertainment and up-and-coming DTC darlings. Last Mile Services Become a Long-Term Play for Properties. Anything that can remove buying barriers will drive visits, and therefore revenue, up.

Merchant Services 264

Merchant Services Omnichannel Fulfillment Consumer 264

lateshipment

APRIL 28, 2024

business professionals rated CX as their priority and thereby are consistently investing more in improving it. So, if you’d like to stay noticed by your prospective customers, you have no option but to put your focus to improving customer experience. That brings us to the #1 reason — To stay in the competition.

Customer Experience 130

Customer Experience eCommerce Customer Merchant Services 130

Groove

JANUARY 19, 2022

Improving customer experience is a focal point for many online businesses. As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. Are you unfamiliar with this term?

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

Retail TouchPoints

MARCH 24, 2023

Shopify has launched a new integration with Google Cloud that enables its merchants to leverage Google-quality search capabilities and AI innovations on their sites. consumers look for products on retail websites ( 69% ), followed closely by general website browsing ( 63% ). And yet little more than one in 10 U.S.

Shopify 295

Shopify Merchant Services Recommendation eCommerce 295

Ecommerce Platforms

AUGUST 4, 2020

In the era of Amazon Prime, consumers now expect reliable and exceedingly fast shipping times. This is why engaging a reliable fulfillment solution is imperative. It's key to taking the hassle out of what can sometimes be a headache of a process. ShipBob makes order fulfillment easier for merchants.

Shipping Costs 151

Shipping Costs Shipping Merchant Services eCommerce 151

365 Retail

NOVEMBER 20, 2023

ESW , a global direct-to-consumer (DTC) ecommerce company, today announced it is now a Gold Partner in Adobe’s Technology Partner Programme. This partnership will empower Adobe Commerce merchants to scale their direct-to-consumer (DTC) businesses to more than 200 countries internationally. “

Technology 59

Technology Merchant Services Payments Payment Services 59

Retail TouchPoints

JUNE 26, 2023

Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy. And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process. Who doesn’t want that? alongside a large QR code.

Merchant Services 271

Merchant Services Retail Shipping Costs Customer Experience 271

BigCommerce

SEPTEMBER 14, 2018

Thinking of dipping your toes into the direct to consumer waters? Merchants who sell everything from razors to pet food to mattresses to meal kits have seen the writing on the retail wall. Today we’ll explore five essential elements your brand needs to know for going direct to consumer. Why brands are going direct to consumer.

Consumer 305

Consumer Shipping Costs Merchant Services Games 305

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 17 from 1:20 to 2:10 p.m. Join the discussion on Nov.

Merchant Services 296

Merchant Services Cryptocurrencies Payments Payment Services 296

GetElastic

NOVEMBER 23, 2021

Ongoing supply chain issues, continued disruption from the pandemic, worker shortages and consumer habits that have changed forever have forced ecommerce brands to operate in new ways in 2021. Plan for new consumer behaviors: The events of 2020 changed the world, but by some measures, that may actually be a good thing for ecommerce brands.

Payment Services 148

Payment Services Merchant Services eCommerce Payments 148

Fabric

OCTOBER 26, 2023

But dig a little deeper, and you’ll find that APIs are what allow modern systems to talk to each other, exchange data, and share services. Overall, proper use of API calls can help achieve several benefits like customization, improved shopping experiences, better security, and omnichannel experiences. What is an API Call?

eCommerce 130

eCommerce X-cart Merchant Services Payment Services 130

Retail TouchPoints

SEPTEMBER 1, 2023

That is driving the customer to come and shop, and now, we’re investing to make sure that when the customer comes to shop with us, either online or in store, that they don’t have to make the tradeoffs.” Now, the company is using the $1 billion to invest in improving: Digital capabilities. Merchandising and supply chain optimization.

POS 214

POS Merchant Services Supplies Improvements 214

Retail TouchPoints

JULY 22, 2022

Uber is expanding Uber Eats’ services with new features such as the ability to place orders when grocery stores aren’t open for later delivery, live tracking of orders from store to door and easier product replacements. The improvements will start in select cities before rolling out across the country throughout the summer. and Costco.

Customer Experience 246

Customer Experience Merchant Services Customer Improvements 246

Retail TouchPoints

SEPTEMBER 10, 2021

United Parcel Service (UPS) plans to buy Roadie , a delivery platform supporting local same-day delivery across the country. Roadie, which employs drivers using their own vehicles, can encompass shipments that aren’t compatible with UPS processes, such as perishables or items in shopping bags rather than boxes or other shipping containers.

Merchant Services 213

Merchant Services Marketing Technology Shipping 213