Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. Diversify channels to sidestep disruptions. A distributed fulfillment network model can benefit brands beyond port congestion as well. Ongoing Strategies for Success.

Supplies 304

Supplies Fulfillment Shipping Costs Multi-channel 304

Retail TouchPoints

JANUARY 23, 2024

And after three years of pandemic aftershocks, industry experts confirmed what everyone in attendance felt (especially in their aching feet): the Big Show is officially back. It was the growth of what we first called multi-channel, which then became omnichannel, and then we saw the growth of the brands born on the internet.”

ACH 280

ACH Multi-channel Technology Customer Retention 280

RTP blog

JULY 17, 2017

By Peter Zaballos, SPS Commerce The Digital Consumer Age Of Retail The retail industry has entered a new era – the Digital Consumer Age of Retail. Consumers’ proficient use of digital channels has revolutionized the retail industry and technology has changed the way people shop today.

Omnichannel 150

Omnichannel Consumer Multi-channel Retail 150

ESW

AUGUST 18, 2023

Regardless of product or industry, dominant brands prioritise and execute next-level online customer experiences in every market. Rather, every detail of the shopper journey – from demand generation to last-mile delivery – is part of a multi-local commerce implementation. What is Multi-Local Commerce?

Merchant Services 141

Merchant Services Shipping Costs Payment Services Multi-channel 141

Retail TouchPoints

JANUARY 11, 2023

The beauty of the retail industry today is the number of options for brands to connect with customers. Recent data from ActiveCampaign revealed brands that run “shops” on social platforms are attracting more customers, with 59% of all consumers (and 76% of Gen Z) saying they’ve discovered new brands this way.

Social Media 278

Social Media Multi-channel Customer Loyalty Shopify 278

Algopix

NOVEMBER 8, 2023

For sellers looking to tap into the vast consumer market, the choice between Amazon and Walmart is a critical one. With the convenience of online shopping, consumers have flocked to digital marketplaces in search of products that meet their needs. The rise of e-commerce has forever changed the retail landscape.

eCommerce 121

eCommerce Multi-channel Shipping Costs eCommerce Platforms 121

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. Omnichannel now means not just offering services across channels, but also providing seamless communication that connects all touch points. “As

Consumer 156

Consumer Payment Services Fulfillment Multi-channel 156

RTP blog

SEPTEMBER 18, 2017

American consumers spend an average of five hours a day on their mobile devices. This “always on” connectivity — high speed cellular networks, ubiquitous WiFi and “smart” devices — has enabled consumers to manage their day-to-day lives on their mobile devices. An effective mobile strategy needs to add real value for consumers.

Merchant Services 300

Merchant Services Multi-channel PayPal Mobile 300

Retail TouchPoints

JULY 7, 2023

As more direct-to-consumer (DTC) brands face heightened competition and rising cost-per-acquisition rates online, many have disinvested in their branded ecommerce experiences and doubled down on unique brand opportunities found on marketplaces like Amazon. For brands, that makes it much more difficult to stand out. It’s inevitable.

Shipping Costs 273

Shipping Costs Customer Multi-channel Consumer 273

ChannelAdvisor

JUNE 30, 2021

Retailers and consumers alike are always looking for the newest cheapest way to ship. For consumers, this may mean weighing up their shipping carrier options, or making a choice between express and standard delivery. At ShipStation we’ve seen e-commerce businesses readily adopt multi-channel shipping software and reap the benefits.

eCommerce 40

eCommerce Fulfillment Multi-channel Shipping Costs 40

Retail TouchPoints

MARCH 29, 2021

consumers starting their online searches on Amazon, it essentially functions as a product search engine — and a very popular one at that. By November, they were multi-millionaires.”. The Amazon Industry. Rollup businesses as a concept are nothing new; consolidations like this happen in every major industry. Want proof?

Multi-channel 344

Multi-channel eCommerce Fulfillment Accessories 344

365 Retail

JULY 5, 2022

Known as the “go-to” site for selling pre-loved goods, eBay is once again at the helm of industry change by becoming this season’s sponsor of Love Island. The genius of eBay’s sponsorship of Love Island touches many facets of the fashion industry, with shoppers, big brands, sustainability and ethics making headlines across the globe. .

Fashion 59

Fashion Clothing Multi-channel Fulfillment 59

Retail TouchPoints

AUGUST 19, 2021

Back-to-school surveys across the retail sector point to a strong season, spurred by pent-up consumer demand. Jeff Orschell, EY’s Americas Consumer Retail Leaders, noted that global data as well as the firm’s consumer research point to demand remaining elevated, despite the uncertainties. ADDITIONAL LISTENING: 2.

Supplies 299

Supplies Consumer Omnichannel Multi-channel 299

Retail TouchPoints

AUGUST 11, 2022

Not to mention consumers love them, with 80% saying they plan to purchase more gift cards in 2022. In the past year, the industry has seen multiple multi-million-dollar lawsuits filed and settled against well-established brands such as Dunkin’ and H&M. Dave Jones is the CEO and Co-founder of TOTUS.

Gifts 274

Gifts Payment Services Payments Multi-channel 274

GetElastic

AUGUST 24, 2016

In industrial manufacturing, machine-to-machine communications allows sensors in one place to communicate with control systems for an automated response. These systems are referred to as the industrial Internet of Things (IoT). While the industrial IoT got an earlier start, the consumer IoT is not far behind and it is going to be big.

Consumer 113

Consumer Multi-channel Channel Point of Sale 113

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. However, D2C can be implemented across industries, from healthcare and medical devices to automotive and more.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

RTP blog

DECEMBER 19, 2017

By Debbie Hauss, Editor-In-Chief I’ve been covering the retail industry for a long time. 2017: Retailers need: “ Mobile (not mPOS) for Associates : It is especially important for associates to have inventory visibility, training, HR, WFM functionality, fulfilment notifications, etc.;

Multi-channel 150

Multi-channel Customer Retail Omnichannel 150

365 Retail

SEPTEMBER 24, 2023

At the forefront of these changes is the annual eCommerce Expo , which has consistently served as a platform for industry professionals to gather, share, and learn. Her story and insights will undoubtedly inspire budding entrepreneurs and industry veterans alike.

eCommerce 69

eCommerce Multi-channel B2B eCommerce Platforms 69

Ecommerce Platforms

FEBRUARY 16, 2023

As you probably know, Shopify is a cloud-based, multi-channel commerce platform designed to help businesses create and manage their online store and e-commerce operations. As such, it garners consumer trust. Does that sound good? Let's dive into the meat and potatoes of this blog post! What is The Shopify-Amazon Integration?

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Steve Dennis

APRIL 11, 2022

Yet, the e-commerce of today is often vastly different from what began to re-define the industry in the late 1990’s. Importantly order fulfillment remained essentially the same. For the most part, whether you were an established multi-channel retailer (Lands’ End, Williams-Sonoma, et al) or part of the new breed (Amazon, Pets.

eCommerce 88

eCommerce Shipping Costs Fulfillment Multi-channel 88

Retail TouchPoints

JULY 9, 2020

For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. Trend 1: Evolving Consumer Priorities Could Depress Luxury Spending. trillion in current exchange rates.

eCommerce 304

eCommerce Travel Social Media Consumer 304

SellBrite

NOVEMBER 1, 2019

The battle to win consumer holiday spend this year is heating up as we edge deeper into the holiday season and shoppers start preparing their lists. But, with the eCommerce industry growing 14.2% The holiday season is synonymous with consumer spending—and a lot of it—resulting in increased sales and profits. Brand awareness.

Shipping Costs 100

Shipping Costs Multi-channel Shopify Fulfillment 100

Retail TouchPoints

MAY 5, 2021

Propelled by new technologies and heightened consumer demand, some segments that had been slower to gain traction online finally moved into the digital fast lane — cars , adult beverages and even trees , to name just a few. And yet, the consumer demand is there, and it’s becoming hard for retailers to ignore, no matter their category.

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Automotive Food and Beverages eCommerce Consumer 279

OrderDynamics

DECEMBER 27, 2018

A Thankful Consumer Equals a Full Cart: Why Consumers And Retailers Are Thankful For Omni-Channel. Whether you call it omni-channel, unified commerce or multi-channel, one thing is clear: the ability to provide a seamless, consistent retail experience across channels is something to be thankful for.

Channel 52

Channel Consumer Shipping Costs Multi-channel 52

Retail TouchPoints

JULY 28, 2020

In fact, recent research from McKinsey finds consumers indicating they will adopt long-term behavioral changes beyond COVID-19. Consumers have had their options severely limited — and the idea of returning to typical social behavior like retail shopping is now fraught with risk. However, now all eyes are on the front of the house.

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Retail Mobile Multi-channel Technology 223

Wiser

NOVEMBER 19, 2019

It quickly became a major, trending news story—Nike will turn its attention to its direct-to-consumer channel and look to recoup those Amazon sales on its own website. billion in the last fiscal year from its direct-to-consumer sales, which was good for 30 percent of its total sales across all channels.

Multi-channel 112

Multi-channel Shipping Costs Channel Fulfillment 112

BigCommerce

AUGUST 13, 2018

Most online sellers begin their journey from one sales channel, setting up shop through a website or marketplace. Multi-channel retailing is the practice of selling merchandise on more than one sales channel. Consumers Are Shopping in More Locations Than Ever. Channel loyalty has become a thing of the past.

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Multi-channel Channel Comparison Shopping Shipping Costs 263

ChannelAdvisor

JULY 22, 2020

The year 2020 has certainly brought about its fair share of transitions and changes for the e-commerce industry. The company told ChannelAdvisor it needed a way to optimize listings across numerous channels — and to make sure product details were Prime Day ready. . ” — Director of E-Commerce at a multi-brand shoe retailer.

eCommerce 89

eCommerce Multi-channel Retail Toys 89

RTP blog

MAY 10, 2019

The lack of visibility inhibits decision making which often impacts delivery fulfillment, and can lead to poor service that fails to satisfy customer expectations, significantly impinging the bottom line. Fortunately, retailers can access supply chain visibility by implementing a digitized platform.

Supplies 150

Supplies Retail Multi-channel Customer Loyalty 150

ChannelAdvisor

AUGUST 24, 2018

After visiting the ghosts of holidays past , unwrapping digital marketing strategies and preparing for sales with Google Shopping Actions , it was time to hear from the fulfillment experts. Holiday 2018: Planning a Smart Fulfillment Strategy from ChannelAdvisor. A Strong Fulfillment Strategy in 2018 Will … 1.

Fulfillment 40

Fulfillment eCommerce Shipping Costs Multi-channel 40

SellBrite

FEBRUARY 25, 2020

Its 182 million users hail from across the globe, and it has 23 international websites, reaching consumers from Afghanistan to Zimbabwe. These products include items like sports memorabilia, fine art, collectibles, industrial and scientific equipment, and food and groceries. Shipping and Fulfillment.

Shipping Costs 135

Shipping Costs Multi-channel Shipping Subscription 135

BigCommerce

OCTOBER 12, 2017

There are plenty of online articles out there –– heck, we even ran one –– where industry experts and influencers advise of which seasonal marketing strategies online brands and ecommerce marketers should use to ensure their store gets a fair share of the holiday ecommerce revenue. Fulfillment. Warehouse & fulfillment: 75.33%.

eCommerce 410

eCommerce Shipping Costs Social Media Multi-channel 410

Retail TouchPoints

SEPTEMBER 12, 2023

Piyush Saraogi, VP of Worldwide Fulfillment by Amazon (FBA), described Supply Chain by Amazon as a “huge game changer for sellers,” adding: “Similar to other areas where Amazon has decided to go big, we believe it’s going to spark a lot of competition and ignite new innovation that will drive the entire industry forward.”

Supplies 299

Supplies Multi-channel Merchant Services Fulfillment 299

OrderDynamics

SEPTEMBER 21, 2017

By now, all retailers know that Multi-Vendor Unified Commerce systems are a necessity in modern retail. Customers expect to shop across channels without a hassle. Consumers don’t really care whether they bought online or on a mobile. The system makes order taking / processing, and order fulfillment happen.

Payment Services 57

Payment Services Multi-channel Payments Channel 57

Ecommerce Platforms

JUNE 8, 2022

In fact, Shopify gets revenue from payment gateway fees, hardware sales, app store sales, referral fees, theme sales, the Exchange Marketplace (a place to buy and sell established ecommerce stores), email marketing, domain sales, Shopify Capital, fulfillment, and investments. Regardless, this is an industry standard as well.

Merchant Services 196

Merchant Services Shopify Payment Services Payments 196

Ecommerce Platforms

JANUARY 12, 2021

NetSuite’s platform is highly customizable and based on business type, industry, role, and current business solution software. Over 400,000 businesses in those three categories use NetSuite to simplify their business processes across different industries like: Professional and consulting service. Marketing agencies. Manufacturing.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

SellBrite

MAY 3, 2021

Have you ever wanted to start an online store but didn’t want to deal with inventory management, fulfillment, shipping, or any other ecommerce shenanigans? Dropshipping is an order fulfillment method where the seller doesn’t make or stock products but instead uses a third-party supplier to ship products to customers. billion by 2027.

WooCommerce 163

WooCommerce Shipping Costs Merchant Services Payment Services 163