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Alibaba Supply Chain Exec Recommends Futureproofing with AI, Blockchain and Crowdsourcing

Retail TouchPoints

“Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses. Alibaba.com’s mission had always been to help small businesses globally, something which is extremely meaningful to me and made it an easy choice following my time at PwC.”

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How Do You Successfully Manage a Small Business?

Korona

Managing a successful small business takes many aspects into account. In addition to knowing the basics of small business, you also need to know about financial management, human resource management, technology, inventory, and the laws and regulations pertaining to your business. Small businesses can do the same.

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Contactless Voice Payment Technology: A Retail Strategy for Bringing Customers Back In-Store

Retail TouchPoints

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. that consumer spending fell by a record 16.4%

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FTC Suit Claims Amazon Illegally Maintains Monopoly Power

Retail TouchPoints

The agency has had its eye on Amazon for several years, most recently filing suit in June 2023 over Amazon membership practices that made it difficult for consumers to cancel Prime memberships. history,” said Stacy Mitchell, Co-Executive Director at the Institute for Local Self-Reliance in comments provided to Retail TouchPoints.

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Holiday 2022 Recap: Promotions, BOPIS Drove Late-Season Engagement as Overall Growth Slowed

Retail TouchPoints

The 2022 holiday season showed slow, but steady, improvement for the retail industry. As economic headwinds curbed spending capacity, online retail grew in the U.S. Inflation was a major factor in slower growth despite heavy discounting by retailers. but at its lowest rate in years: up 3.5%

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In Their Own Words: How Retailers Are Coping With COVID-19

Retail TouchPoints

During our annual 36|86 Festival in August, a panel of experts and founders across the retail industry came together (virtually) to address what trends and consumer habits have changed specifically, how they’ve adapted to serving customers, and what the outlook looks like for the future for small businesses, e-Commerce and logistics.

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The Latest Digital Marketing Trends in Retail Industry That Drive Sales and Engage Shoppers

RETAIL MANAGEMENT SOFTWARE

However, strong headwinds threaten continued growth as retail businesses face ongoing disruption from the pandemic, supply chain challenges, and climate change. Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets.