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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

With supply chain disruptions still making headlines, small and mid-sized businesses (SMBs) looking to remain competitive may contend with inventory challenges and rising rates of theft and damage in the last mile. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base.

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How to Meet and Exceed Amazon-Driven Customer Expectations 

ESW

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. Essentially, The Amazon Effect refers to the ways in which consumer expectations have changed as a result of shopping with the dominant online marketplace.

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Package Delivery Satisfaction Ratings: Driving Customer Retention and Revenue Growth

lateshipment

Consumers have more choices than ever when it comes to their shopping needs. Meaning, the customer experience (CX) has become a cornerstone of customers choosing brands to shop with and businesses need to go above and beyond to provide a positive delivery experience in order to keep customers coming back. The anticipation is palpable.

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Best Payment Gateways For UK Businesses (2021)

Ecommerce Platforms

If you're a UK entrepreneur who's laying the groundwork for their online business, you may have already started researching payment gateway providers. If that's you, you'll likely know that payment gateways offer different features, terms, and pricing depending on the country you're operating from. Shopify Payments.

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Wine Ecommerce: How To Sell & Ship Wine in 2018

BigCommerce

has been the highest consumer of wine in the world since 2014. But the sector of the wine industry with the largest growth is direct-to-consumer sales (D2C). Whether you compare it to grocery stores, convenience stores, or independent wine shops, winery D2C shipping continues to be the leading retail channel.

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It’s Time to Consider Ecommerce Subscriptions for Your Online Business

Optimizely

When Amazon introduced its convenient Subscribe & Save feature, news outlets quickly labeled it as the smartest way to save money, and consumers hailed it for its convenience. This, in turn, could unlock powerful growth opportunities for your business in the form of recurring, predictable revenue. Start Your Free Trial.

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What is Multi-Local Commerce and Why is it Essential for Growing Global Sales

ESW

It knows that long-term success is superior to a short-term burst of revenue. Which payment methods do shoppers in this market prefer? Meeting Global Shopper Expectations Online shoppers are more likely to convert if their experience matches their expectations. What kind of marketing do shoppers in this market respond to?