Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Business leaders have their eye on other factors like the acceleration of consumer spending and lingering economic challenges.

Shipping Costs 288

Shipping Costs Shipping Small Business Retail eCommerce 288

lateshipment

NOVEMBER 8, 2023

Once shipped, your customers’ packages inevitably encounter unforeseen issues such as getting lost or damaged while in transit. This is where shipping insurance steps in to save the day. What is Shipping Insurance And Why Is It Important For E-commerce Businesses?

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. Essentially, The Amazon Effect refers to the ways in which consumer expectations have changed as a result of shopping with the dominant online marketplace.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

Retail TouchPoints

MARCH 23, 2022

Digital has created an easy entry point for brands of all sizes: whether a business is a corporate behemoth or just starting in the founder’s garage, they’re all in an open environment with equal access to consumers. Lynch shares more about stackt’s evolution and how it’s cultivating a community-driven experience for brands and consumers.

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Shipping Small Business Retail Outdoor POS 246

Wiser

SEPTEMBER 5, 2023

Among these strategies, two stand out as particularly effective tools for driving conversions: discounts and free shipping. On the other hand, free shipping has emerged as a potent marketing strategy in the era of eCommerce. Free Shipping The influence of free shipping on eCommerce conversions is profound.

Shipping Costs 148

Shipping Costs Shipping Payment Services Online Retail 148

Retail TouchPoints

MAY 9, 2022

The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy.

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Consumer Fulfillment Order Fulfillment Shipping 279

lateshipment

AUGUST 21, 2020

Of the many reasons for cart abandonment, the shipping fee is among the biggest. It plays a crucial role in influencing consumers’ online purchasing behavior and decision making. In the Amazon era, customers are spoiled for choice by businesses offering free shipping and faster deliveries. Will free shipping impact my margin?

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Shipping Costs Shipping eCommerce Customer 246

Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. From March 30 (3/30) to April 5, 2023, shoppers will have access to deals on thousands of products and free shipping on all orders over $10.

Shipping Costs 332

Shipping Costs Consumer Supplies Shipping 332

lateshipment

DECEMBER 4, 2021

The pandemic has largely disrupted holiday shipping in 2021, with a surge in online purchases, record shipping costs, port congestion, and inventory shortage. Indeed, you can anticipate your customers to meet with stockouts and longer delivery timelines from all carriers this Holiday season. FedEx Corp.

Shipping Costs 130

Shipping Costs Shipping eCommerce eCommerce Platforms 130

Retail TouchPoints

JUNE 8, 2021

Consumers are spending more money online than they do in brick-and-mortar stores, particularly during the busy holiday season. Asking consumers to create a new account can certainly cause some of this hesitation. The True Cost of Shipping. By far one of the biggest misconceptions for many retailers revolves around free shipping.

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Shipping Costs Shipping Shopping Carts Small Business Retail 184

Retail TouchPoints

OCTOBER 16, 2020

Free shipping days are behind us. Having the best product or lowest shipping fee will no longer guarantee you a sale. For a vast majority of consumers, a positive delivery experience inspires fierce brand loyalty. Delivery transparency : Real-time updates about location and shipping status notifications. What Can You Do?

Shipping Costs 287

Shipping Costs Shipping Merchant Services Order Fulfillment 287

Algopix

JUNE 22, 2023

In the ever-expanding world of e-commerce, shipping management plays a vital role in ensuring the seamless movement of goods from the seller to the buyer. To meet the demands of an increasingly competitive market, businesses require efficient shipping management software that can streamline their operations.

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Shipping Costs Shipping Operations Management 100

Retail TouchPoints

SEPTEMBER 22, 2023

While consumers still make plenty of online purchases, analysts expect ecommerce sales to grow more moderately in the near term compared to the past few years. Meanwhile, consumers return to brick-and-mortar stores and seek omnichannel experiences. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment.

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Shipping Costs Omnichannel Supplies Shipping 258

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. This will cause the channel to continue to narrow, further reducing ship traffic.

Supplies 258

Supplies Shipping Costs Small Business Retail Recommendation 258

Retail TouchPoints

OCTOBER 1, 2021

It’s a tricky proposition, but retailers that can maintain the inventory needed to meet this pent-up demand will set themselves up for a very successful season. For instance, if a certain item is being continuously backed up in ship and train containers, look for ways to get it shipped via air. What does the consumer want?”

Banking 197

Banking Shipping Costs Recommendation Customer 197

lateshipment

AUGUST 16, 2021

The other is being aware of the important dates and deadlines associated with shipping carriers and important eCommerce events. Data like important shipping dates, popular products on particular days, effective short-term marketing techniques, and sales data. Consumers will also look for home goods, fashion, decor, etc.

Shipping Costs 130

Shipping Costs Shipping Marketing Small Business Retail 130

BigCommerce

JULY 19, 2018

has been the highest consumer of wine in the world since 2014. But the sector of the wine industry with the largest growth is direct-to-consumer sales (D2C). Whether you compare it to grocery stores, convenience stores, or independent wine shops, winery D2C shipping continues to be the leading retail channel.

Shipping Costs 263

Shipping Costs Shipping eCommerce Merchant Services 263

RTP blog

JANUARY 7, 2019

By Michael Manlapas, MetaPack Retailers and brands are important to consumers, and physical stores help to reinforce the connection between customer and brand, providing a marketing touch point that is harder to duplicate online. Why Ship-From-Store? Consumers today lack patience.

Shipping Costs 150

Shipping Costs Shipping Retail Fulfillment 150

Retail TouchPoints

SEPTEMBER 14, 2023

that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. This is both more complex and more top-of-mind due to ESG [environmental, social and governance]; no one likes to ship air.” in an interview with Retail TouchPoints.

Shipping Costs 266

Shipping Costs Fulfillment Shipping Customer Loyalty 266

Retail TouchPoints

JUNE 9, 2023

The DC is capable of shipping 76 million units annually and will employ approximately 550 people during peak periods. has launched operations at the largest of its 46 global distribution centers, a new 1.2 million-square-foot facility in Ontario, Calif. in a statement.

Shipping Costs 263

Shipping Costs Outdoor Fulfillment Arts 263

Retail TouchPoints

APRIL 3, 2024

Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. consumers wouldn’t repurchase from a brand after a poor returns experience. consumers and retain repeat customers. consumers coming back for more.

Shipping Costs 202

Shipping Costs Shipping Labels Shipping Consumer 202

Retail TouchPoints

JANUARY 10, 2023

DoorDash has introduced Package Pickup, allowing consumers across the country to have the service deliver up to five return items per trip to UPS, FedEx or the USPS. Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app.

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Shipping Labels Supplies Shipping Consumer 262

Retail TouchPoints

APRIL 22, 2024

In fact, 51% of consumers said they would be willing to pay more for products shipped through sustainable methods, up significantly from just 15% of consumers in December 2023, according to a new survey from Radial. It’s estimated that UK homes contain 1.6

Clothing 241

Clothing Fashion Workshop Shipping 241

ESW

JUNE 14, 2023

Finding the right warehouse and shipping provider can be a challenge for any brand with a DTC ecommerce channel. Here are eight factors and criteria every beauty brand should consider when selecting a warehouse and shipping provider. But for beauty brands, the task is even more daunting.

Shipping Costs 78

Shipping Costs Shipping Online Catalogues Supplies 78

Kibo

MAY 7, 2020

The businesses that are succeeding during this time of flux are asking themselves questions like: How are we meeting the needs of our buyer and buyer community? Are we meeting those needs by surfacing and recommending the right products to them onsite—products that they may not have known we even carried (like toilet paper)?

Technology 62

Technology Drop Ship Payment Services Consumer 62

Retail TouchPoints

OCTOBER 1, 2021

It’s a tricky proposition, but retailers that can maintain the inventory needed to meet this pent-up demand will set themselves up for a very successful season. For instance, if a certain item is being continuously backed up in ship and train containers, look for ways to get it shipped via air. What does the consumer want?”

Banking 130

Banking Shipping Costs Recommendation Customer 130

BigCommerce

JUNE 8, 2017

While small businesses can often manage their inventory , packing, and shipping , as the operation scales up, additional support is needed and beneficial. In this guide, we’ll walk through everything you need to know about three of the most popular strategies: Drop-shipping. Order management. Customer communication. Self-fulfillment.

Drop Ship 417

Drop Ship Shipping Costs Fulfillment Shipping 417

ecomdash

JUNE 10, 2019

Founded in 2017, Deliverr offers ecommerce businesses a cost-effective solution for meeting consumers’ seemingly impossible shipping expectations. We’ve already seen 2 and 3x sales lifts thanks to 2-day shipping, and now that’s accessible to merchants of any size.” About Ecomdash: Ecomdash?is

Shipping Costs 60

Shipping Costs Shipping Small Business Retail Multichannel 60

Retail TouchPoints

MAY 2, 2023

There are hefty fees for merchants when it comes to returns — shipping is costly and restocking takes time and money, which can take a toll on any business. Oh, ship… Inflation has been increasing, which likely means you’re being mindful of the economy. Freight Frustration Customers are also feeling the shift in the economy.

Customer Retention 263

Customer Retention Shipping Costs Customer Merchant Services 263

Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. Product substitution capabilities ensure they can respond to demand shifts, consumer trends and emerging technologies.

Shipping Costs 254

Shipping Costs Customer Experience Supplies Improvements 254

ESW

JUNE 23, 2023

And as the number of ecommerce consumers continues to grow, new markets and segments are emerging along with it. But keeping up with consumer behaviour around the world can be overwhelming for even the biggest ecommerce brands. So what should ecommerce brands know about consumer behaviour in 2023?

Consumer 78

Consumer eCommerce Payment Services Shipping Costs 78

Retail TouchPoints

DECEMBER 22, 2023

This opens up a world of possibilities for both businesses and consumers. While this shift is poised to transform the retail industry all the way from the stockroom to the cereal aisle, retailers should start tapping into the power of QR codes today to build trust, loyalty and stronger relationships with consumers.

Retail 292

Retail Leisure Consumer Information 292

Retail TouchPoints

JANUARY 14, 2024

Deeper, More Granular Data FedEx is looking to solve some of retailers’ (and consumers’) sharpest pain points, including meeting promised delivery dates. “We When a delay, even a potential delay, does occur, consumers expect to be kept in the loop.

Supplies 294

Supplies Shopping Carts Information eCommerce Platforms 294

Retail TouchPoints

OCTOBER 23, 2023

Fortunately, the labor disputes were resolved before any major disturbance to the economy, but the situation has forced brands — and any business that relies on national carriers — to reconsider their shipping strategy by embracing a multi-carrier approach. How fast and reliable is the delivery service? Is real-time tracking available?

Shipping Costs 256

Shipping Costs Shipping Customer Experience Operations 256

Wiser

APRIL 10, 2020

That got us wondering how the everyday consumer approached eCommerce during this time. Specifically, we wanted to know about eCommerce shipping—how important was it? Which shipping options made shoppers want to buy? Could shipping options move the needle for eCommerce retailers during the COVID-19 pandemic? Odds are, no.

Shipping Costs 97

Shipping Costs Shipping eCommerce Retail 97

Ecommerce Platforms

JUNE 17, 2019

This, of course, does not entail setting up multiple brick-and-mortar stores or international warehousing, but it does require a strategic and well-thought-out approach to shipping. Why should you care about ecommerce shipping ? Determining an Ecommerce Shipping Strategy: Understanding Shipping Variables and Setting Goals.

Shipping Costs 187

Shipping Costs Shipping eCommerce Payment Services 187

Retail TouchPoints

JUNE 28, 2023

Having adequate inventory to ship is job one for any ecommerce business. It’s also critical that the entire warehouse operation is prepared and ready to meet the demands of fast and accurate, high-volume fulfillment during the increased influx of orders. Everything from shipping materials to labels to printer ink are very important.

Operations 249

Operations Shipping Costs Fulfillment Shipping 249