Remove Consumer Remove Merchant Services Remove Omnichannel Remove Shipping Costs
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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Offering different shipping speed options is no longer enough to differentiate.

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Ulta Partners with Happy Returns to Add Service to 1,300 Stores

Retail TouchPoints

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. The partnership is Ulta Beauty’s latest move to reaffirm its stance as an omnichannel leader. The partnership is Ulta Beauty’s latest move to reaffirm its stance as an omnichannel leader.

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ESW Named As Shopware Gold Technology Partner

ESW

The partnership gives ecommerce brands built on Shopware access to ESW’s suite of solutions to enable all aspects of DTC cross-border expansion, including compliance, data security, fraud protection, taxes and tariffs to checkout, delivery, returns, customer service and demand generation, in as little as four weeks.

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The Best Fulfillment Services for Shopify

Ecommerce Platforms

The best fulfillment services for Shopify are designed to help ecommerce business owners deliver products to their customers quickly and efficiently. This means you need to plan how you’re going to store your goods, pick and pack them for delivery, ship them through the right providers, and so on. Affordable two-day shipping options.

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Let’s Move from Fast Promising to Smart Promising

Retail TouchPoints

At the same time, many retailers are reporting higher and higher shipping costs, which are affecting profits on their balance sheets. According to a recent survey , 38% of retailers are worried about meeting consumers’ fast delivery expectations. The real complexity comes when we are looking at thousands of SKUs.

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What is Multi-Local Commerce and Why is it Essential for Growing Global Sales

ESW

Which payment methods do shoppers in this market prefer? Which channels do shoppers prefer to use to interact with customer service? In multi-local commerce, customer centrism guides every vendor selection, pricing strategy and marketing campaign. They expect to have a domestic-equivalent experience with every online merchant.

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Six Things the Consumer of 2021 Really Wants

Retail TouchPoints

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon).

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