Retail TouchPoints

OCTOBER 18, 2023

While it is possible for shoppers to commit return fraud innocently simply by mis-reading the returns policy, a significant number of returns are the result of premeditation and malicious intent. For every $100 in returned merchandise accepted, U.S. retailers lose $10.40 to return fraud, the NRF has calculated.

Payment Services 226

Payment Services Shipping Costs Payments Shipping 226

ESW

DECEMBER 17, 2018

So far we’ve discussed driving eCommerce revenue by using advanced marketing tactics and investing in user experience. This third and final post in our series on driving revenue offers specific steps a direct-to-consumer brand can take to earn customer loyalty. Creating a privacy policy. We think so.

Payments 84

Payments Payment Services eCommerce Shipping Costs 84

lateshipment

AUGUST 17, 2023

Returns Experience Management (REM) is the strategies and practices that e-commerce businesses implement to effectively handle and optimize customer experience when dealing with product returns. Customers often do not purchase again after receiving refunds to their original payment method, resulting in a lost sale and extra shipping costs 4.

Management 130

Management eCommerce Payment Services Merchant Services 130

PFS

AUGUST 28, 2019

The payments industry has become an ever-changing landscape. Consumer needs are constantly shifting, causing a clear impact on the rate of technological innovation. Particularly with the rise of eCommerce, consumers have a defined expectation of what their payment experience should look like. The Rise of Mobile Shopping.

Merchant Services 40

Merchant Services Payment Services Payments Mobile Payments 40

FastSpring

NOVEMBER 18, 2020

The company’s move to circumvent Apple’s App Store policies with its app Fortnite triggered a lawsuit in the process. The importance of direct to consumer sales. According to Apple’s App Store policy, all payments need to go through their system for security and commission reasons. Ready to break all of this down?

Games 124

Games Merchant Services Payment Services Payments 124

Retail TouchPoints

FEBRUARY 27, 2024

A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand. In addition to revenue and reputation impacts, there are costs involved with breaches, from identity theft notification to fines, penalties and potential lawsuits.

Payment Services 237

Payment Services Retail POS Operations 237

BigCommerce

APRIL 18, 2017

Checkout optimization is a frequently overlooked area for retailers looking for routes to increase online revenue. Instead, many online business owners and managers focus on optimizing for the front end of the website –– creating beautiful designs , site experiences and merchandising product to push customers down a purchase funnel.

Merchant Services 413

Merchant Services Payment Services Payments BigCommerce 413

Retail TouchPoints

AUGUST 5, 2022

As a result, retailers that rely on rule-based and manual review-intensive models are declining legitimate customers and their transactions, ultimately leaving millions of potential revenue and customer lifetime value on the table. Media articles abound about the skyrocketing marketing dollars required to woo new consumers.

Merchant Services 239

Merchant Services Shipping Costs Payments Payment Services 239

Retail TouchPoints

JUNE 15, 2020

These consumer sentiments, along with the need to protect the health of both shoppers and store associates, means retailers need to be stringent about enforcing social distancing and other safety measures as they reopen. In fact, displaying an abundance of caution will be required to bring many consumers back into physical stores.

eCommerce 133

eCommerce Consumer Retail Payment Services 133

Retail TouchPoints

DECEMBER 19, 2022

Consumers are left disappointed, feeling cheated and let down. This surge of reseller abuse can have a negative impact on the business-consumer relationship. The merchant-consumer relationship is built on trust. However, when the moment arrives, the site often sells out in a matter of seconds.

Merchant Services 162

Merchant Services Payment Services Shipping Costs Retail 162

ESW

SEPTEMBER 16, 2019

Business is a balancing act. For DTC eCommerce brands, few things are harder than trying to counterbalance a return policy that appeals to customers with a healthy bottom line. On the one hand, a liberal return policy can act as a USP and significantly increase the number of transactions made on your store.

Shipping Costs 68

Shipping Costs eCommerce Payment Services Information 68

BigCommerce

AUGUST 17, 2018

For Tahnee, who worked in an aesthetically-driven industry , taking pictures of inventory was one of the more time-consuming processes. Consumers don’t like unexpected fees , which is something you want to be mindful of when setting your shipping costs and other fees. Choose your payment methods.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

ESW

AUGUST 18, 2023

It knows that long-term success is superior to a short-term burst of revenue. Which payment methods do shoppers in this market prefer? Or a brand may not curate payment options, making shoppers scroll through irrelevant or obscure payment options to find the one they want.

Merchant Services 141

Merchant Services Shipping Costs Payment Services Multi-channel 141

iVend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. iVend helps retailers iVend helps retailers to capture and analyse customer data.

POS 98

POS Payment Services Payments Omnichannel 98

ESW

FEBRUARY 1, 2024

To identify and evaluate consumer preferences, ESW conducts an annual, large-scale survey of global ecommerce consumers. Local Payments and BNPL are Most Preferred While German shoppers have access to and use credit cards, they prefer to pay with invoice methods. But to succeed, brands must localise the customer experience.

eCommerce Marketing 78

eCommerce Marketing eCommerce Marketing Payments 78

ESW

JULY 6, 2020

According to a Trustpilot study, The Psychology Behind Trust Signals , 66% of consumers claim the presence of “social proof,” or trust signals, increases the odds of them making a purchase. Consumers are actively looking for these trust signals when shopping. You should also include the logos of all of the payment methods you accept.

Shipping Costs 120

Shipping Costs Payments Shipping Payment Services 120

Algopix

SEPTEMBER 19, 2022

Yes, consumers are highly critical nowadays, especially with the delivery timeframe. Hence, slow delivery turn-around-time (TAT) in the eCommerce business is a big no-no. Per Source, 41% of consumers are willing to pay a charge for same-day delivery. Make sure to simplify your checkout process. Lack of Payment Options.

Shopping Carts 78

Shopping Carts Merchant Services Payment Services Shipping Costs 78

Korona

FEBRUARY 9, 2023

Use Product Returns to Your Advantage And Offer Free Shipping Another way to improve your retail store’s performance is to implement lenient return policies. These policies encourage consumers to take a chance on products they would otherwise hesitate to purchase. Free shipping leads to more orders.

Improvements 98

Improvements Payment Services POS Payments 98

Korona

AUGUST 17, 2022

Business insurance cost. Payment processing. Opening a retail store will always have some risk elements, including unexpected events that disrupt your business, delays in your supply chain, cyberattacks that target your card payment systems, defective products, and employee issues. Permits, licenses, and insurance.

Shipping Costs 52

Shipping Costs Payment Services Payments Small Business Retail 52

Kissmetrics

SEPTEMBER 28, 2021

Here’s a simple example of what it looks like (alongside HTML, in this case): The reason PHP is so popular is because it operates server-side, which means it’s already embedded in HTML so it’s simple, efficient, and forgiving. Here’s my thought process: clean, easy to read URLs are better for SEO.

SEO 266

SEO eCommerce Payment Services Payments 266

GetElastic

AUGUST 26, 2019

Of course, it’s not enough to focus on maximizing sales potential; holding on to that revenue beyond the New Year should be a key concern, too. In fact, the Payments 2022 study released in June reveals chargebacks as the indicator most commonly-cited by merchants when analyzing their fraud costs. Chargebacks: Explained.

Merchant Services 144

Merchant Services Management Payment Services Payments 144

GetElastic

MAY 14, 2020

With 67% of consumers open to shopping through a chatbot, these interactive shopping tools provide a novel way to explore online catalogs, engage with content and get personalized recommendations in a conversational context. Some chatbot builders support in-chat payments through Stripe integration. Messenger merchandising.

Payment Services 138

Payment Services eCommerce X-cart Payments 138

lateshipment

AUGUST 1, 2022

The challenge for retailers is that they’re busier than ever merchandising products, processing payments, delivering orders and juggling a multitude of other daily tasks. To scale the business without sacrificing convenience, companies should consider automation services, such as LateShipment.com. Managing Orders. Fulfillment.

Customer Experience 147

Customer Experience Payment Services Customer Shipping Costs 147

Ecommerce Platforms

SEPTEMBER 24, 2019

The reason for this is because both of the ecommerce giants have been battling it out for market share all over the world, especially as Alibaba Group has successfully moved into Amazon's territory with consumer sales through AliExpress. Alibaba has consistently improved revenue over the years , reaching into the $50 billion mark in 2019.

Merchant Services 134

Merchant Services Shipping Costs Consumer Payment Services 134

ESW

FEBRUARY 5, 2020

Payment Processing A 2019 study by Internet Retailer, BlueSnap and Kount found that one of the biggest challenges for U.S. retailers looking to enter foreign eCommerce markets is currency and payment processing. Further complicating matters: Consumers in different markets have wildly different preferred payment methods.

Payment Services 103

Payment Services Merchant Services Shipping Costs Payments 103

SellBrite

MAY 3, 2019

While a solid return policy is essential for online purchases, customers typically do not want to make an online purchase on a trial basis. A Complicated Checkout Process. There are no lines at checkout, and the customer should be able to proceed through the payment process and await the arrival of their goods without any issues.

Payment Services 118

Payment Services Mobile Payments eCommerce 118

Ecommerce Platforms

OCTOBER 15, 2020

Is this payment service too good to be true, or is it just another way to fall into debt? The crux of Afterpay is that shoppers can settle their purchases across four installment payments. Simultaneously, retailers, both online and offline, can integrate with Afterpay to offer their customers this payment option. Who's Afterpay?

Merchant Services 118

Merchant Services Payment Services Payments Shipping Costs 118

Ecommerce Platforms

OCTOBER 10, 2022

Accepting credit card payments is as easy as signing up to the right platform. And building an online CBD business can be as simple as rinse and repeat. Let’s break it down, section by section, to help you better understand how to sell CBD online in a way that makes you proud of the business you’ve built. Setting Up Payments.

Merchant Services 197

Merchant Services Payment Services Payments Shopify 197

ESW

OCTOBER 12, 2023

Consumer brands and retailers have an extra tool in their human resources toolbox. This can lead to serious economic damages to the company, resulting in loss of sales and revenue for shareholders. These terms and conditions may dictate the return policy, shipping options, payment methods and more.

Shipping Costs 146

Shipping Costs Merchant Services Consumer Electronics Payments 146

lateshipment

AUGUST 13, 2021

This means a huge opportunity for your dropshipping store to cross your sales target and break your revenue records. Dropshipping is gaining momentum and slowly becoming a more preferred choice than traditional eCommerce businesses as it helps businesses profit by selling products online without managing inventory on their own.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

SellBrite

APRIL 17, 2020

The ecommerce marketplace allows retailers of all sizes to list their products across various Google platforms, enabling consumers to shop directly from Google Search, Google Shopping, Google Images, Google Assistant, and soon, even YouTube. In other words, Google Shopping Actions lets consumers buy products from wherever they are on Google.

Merchant Services 106

Merchant Services Payment Services Shipping Costs Banking 106

FastSpring

MARCH 15, 2024

Todd said that “One thing that we found is that many marketplaces were not cannibalistic with our own direct-to-consumer channels. Interested in learning more about how your video game, SaaS, software, or other digital goods business can partner with FastSpring? Let us worry about global payments and taxes.

Games 186

Games Marketing Events Merchant Services 186

SellBrite

DECEMBER 20, 2017

Major marketplaces, like Amazon and eBay, come with restrictive seller policies. Your consumers need to know they will have support after they make a purchase, if needed. Provide Popular Payment Options. No online store can exist without payments. Sellers with their own online stores play a different game. Source ].

Merchant Services 154

Merchant Services Shipping Costs Social Media Payment Services 154

Korona

AUGUST 31, 2022

There are, however, some mobile apps, workarounds, and proposed law changes that could shape the future of dispensary payments. Read on for a more detailed explanation of why dispensaries don’t take cards and what the future of payments in the cannabis industry looks like. Table of Contents. Reduced Spending Per Customer.

Payment Services 10

Payment Services Merchant Services Payments Banking 10

BigCommerce

JULY 19, 2018

has been the highest consumer of wine in the world since 2014. But the sector of the wine industry with the largest growth is direct-to-consumer sales (D2C). According to the 2018 Direct-to-Consumer Wine Shipping Report , there are two primary reasons for this growth. Since the late ‘90s, wine sales in the U.S.

Shipping Costs 263

Shipping Costs Shipping eCommerce Merchant Services 263

Korona

MARCH 22, 2022

And consumers are increasingly using both digital and physical touchpoints to make purchases. Today’s consumers have unlimited choice in where and how they shop. See related: How to Move Your Retail Business Online. Offer Flexible Payment Options on Your eCommerce Site.

Payment Services 52

Payment Services Retail POS Payments 52

ESW

MAY 23, 2018

There are 50 countries across the continent, each with its own language requirements, payment preferences, tax regulations, and compliance complexities. According to one large survey of 30,000 online consumers in Canada, the UK, Australia and Germany, 92 percent of consumers prefer to shop and purchase from sites that display local currency.

Merchant Services 60

Merchant Services Payment Services eCommerce Marketing eCommerce 60