Retail TouchPoints

MAY 8, 2024

Ecommerce sales are expected to hit $6.3 Despite this macro growth, ecommerce site abandonment remains a big issue for all brands, regardless of their size or product category. Additionally, overall ecommerce conversions decreased by 5.5%.

Merchant Services 273

Merchant Services eCommerce Channel Mobile 273

Algopix

OCTOBER 15, 2023

Cross-channel tracking, also known as cross-device tracking, involves monitoring customer interactions and behaviors across multiple online channels and devices. These channels can include websites, mobile apps, social media platforms, email, and more.

Channel 129

Channel eCommerce Social Media Customer Loyalty 129

Smile.io

MAY 15, 2024

💡 Key takeaways: - Growing a commerce business involves increasing revenue with increased overhead investments. Scaling a commerce business is increasing revenue without a significant increase in operating costs. to retain customers. to retain customers. So, what sets the winning commerce brands apart? 

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

UpSellIt

AUGUST 23, 2023

Personalization has become a key element for ecommerce brands to stand out and create meaningful connections with their customers. In this blog, we present ten innovative ecommerce targeted tactics that will dominate the landscape in 2023 and 2024, helping businesses thrive in the competitive digital marketplace.

eCommerce 129

eCommerce Recommendation Omnichannel Customer Data 129

SellBrite

MAY 13, 2019

The main challenge for any ecommerce business is standing-out and reaching customers, which can be incredibly difficult among the competition. All the more difficult, too, considering all the ways in which the ecommerce customer base is changing. With mobile sales estimated to reach $3.56 Conscious Ecommerce.

Mobile eCommerce 117

Mobile eCommerce Mobile eCommerce Social Media 117

Algopix

JULY 16, 2023

What is Email Marketing Software for eCommerce In today’s digital landscape, email marketing has emerged as a vital tool for eCommerce businesses to reach and engage with their target audience. Effective email marketing is a game-changer for eCommerce businesses. Here are some key features to consider: 1.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Ecommerce Platforms

OCTOBER 4, 2022

By the end of 2022, the global eCommerce market is expected to grow to a staggering $5.55 In light of that, it's no wonder that entrepreneurs are frequently finding new eCommerce-related opportunities to turn their passion into a living online. However, the right eCommerce platform is imperative to succeed in this venture.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

SellBrite

JUNE 7, 2017

The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead. Run a post-purchase survey. Have you tried any of them? Share in comments!

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

Retail TouchPoints

FEBRUARY 17, 2023

Lesson 2 Transparency and alignment are key to agile marketing operations: Marketing strategies and investments need to change at the speed of the customer. D’Arcy recalled her “incredible team” at American Eagle and Aerie that “ran the ecommerce business with really great business rigor.”

Marketing 290

Marketing Customer Loyalty Omnichannel eCommerce 290

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 255

Shipping Costs Improvements Live Chat Retail 255

365 Retail

MAY 1, 2024

If you’re one of them, you need a robust ecommerce information technology (IT) support to keep your online business going. Besides providing worry-free operations, ecommerce support services are paramount to forming great customer service—a crucial aspect that could make or break your digital venture.

Merchant Services 52

Merchant Services Payment Services Online Retail eCommerce 52

Retail TouchPoints

SEPTEMBER 17, 2020

But in the customer’s mind, they have one relationship with the retailer, not separate ones for every channel. That unified relationship needs to be consistent across all interactions, whether online, in-store, via email or on mobile. Retailers also must put the tools in place to continuously reengage with the customer.

eCommerce 213

eCommerce Mobile Channel Customer Loyalty 213

Groove

MAY 3, 2018

BigCommerce's robust functionality helps eCommerce brands sell and market themselves online. From customer reviews to email automation, we've outlined a list of our favorite BigCommerce marketing apps to help you supercharge your site. Yotpo – Customer Reviews. Smile.io – Loyalty Programs. Top BigCommerce Marketing Apps.

BigCommerce 285

BigCommerce Marketing eCommerce Social Media 285

UpSellIt

JULY 13, 2023

It seeks to bridge the gap between online and offline purchasing by establishing a cohesive experience between physical stores, websites, mobile apps, social media platforms and more. This concept provides a consistent brand experience across different channels, allowing customers to interact with your brand in the most convenient way.

Omnichannel 103

Omnichannel Multichannel Payment Services Retail 103

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience? This means businesses can give customers a more seamless, frictionless experience.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience? This means businesses can give customers a more seamless, frictionless experience.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

MagentoBrain

MAY 4, 2023

Magento Business Intelligence is an analytics platform that is designed specifically for e-commerce businesses. It is a cloud-based solution that provides users with the ability to collect, analyze, and interpret data from their online store, allowing them to make informed decisions and optimize their operations.

Magento 52

Magento Payment Services Payments eCommerce 52

Retail TouchPoints

MARCH 9, 2022

Disruptions to the supply chain, shifts in customer behavior, and even unexpected weather events are impacting retail sales across ecommerce and brick-and-mortar — changing where, when, how and why customers purchase. The rest are at risk of losing customer loyalty, brand affinity and revenue.

Retail 306

Retail Customer Data Customer Experience Social Media 306

MakeWebBetter

JULY 30, 2020

The first rule of the eCommerce business is to adapt to the current happenings of the industry. The post 35 Points Ecommerce Checklist for Holiday Sales 2020: Get Ready For Post-Pandemic World 2020 appeared first on MakeWebBetter. The world has already declared COVID as a global pandemic.

eCommerce 183

eCommerce Outdoor Shipping Costs Drop Ship 183

Omnisend

APRIL 26, 2021

With more and more people shopping online each year, the global ecommerce industry is booming like never before. From its humble beginnings in easily deliverable and consumable things like books and DVDs, ecommerce has expanded to the point where consumers now feel comfortable purchasing pretty much anything online.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

FastSpring

MAY 13, 2021

An ecommerce business without conversion rate optimization is like a car without wheels — it won’t take you anywhere. How are you qualifying leads and converting leads to customers? Ecommerce Optimization Basics. Benefits of Securing Your Online Shopping Cart: · Increased customer trust. Optimize for Mobile.

Payment Services 78

Payment Services Shopping Carts eCommerce Mobile 78

FastSpring

MAY 13, 2021

An ecommerce business without conversion rate optimization is like a car without wheels — it won’t take you anywhere. How are you qualifying leads and converting leads to customers? Ecommerce Optimization Basics. Benefits of Securing Your Online Shopping Cart: · Increased customer trust. Optimize for Mobile.

Payment Services 88

Payment Services Shopping Carts eCommerce Mobile 88

Retail TouchPoints

APRIL 26, 2022

Brands are facing a customer data conundrum. While 49% of consumers say they’re frustrated by receiving irrelevant content and offers from brands, 45% say they aren’t comfortable sharing their personal data in exchange for more personalized experiences. Zero-Party Data and the Rise of Conversational Commerce.

Customer 233

Customer Retail Information Consumer 233

ESW

MAY 17, 2023

The rise of ecommerce has revolutionised the way people shop, from consumers to business buyers. Brands in the consumer electronics space that consumerise B2B experiences not only grow business, but also increase customer loyalty, lifetime customer value and overall brand success.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

MakeWebBetter

AUGUST 8, 2019

When talking about e-commerce marketing ideas. But firstly, I would like to share some sales stats which might help and excel your business this e-commerce holidays. Ecommerce holiday sales mostly counts upon […]. It becomes mandatory to pitch sales according to the holiday calendar.

eCommerce 60

eCommerce eCommerce Marketing Presentation Marketing 60

Optimizely

AUGUST 9, 2018

This week, thousands of retailers converged on Boston for Etail East 2018 to network and learn the cutting edge of ecommerce. We’ve broken down the top takeaways from all the best sessions and exactly what you need to know to succeed in the ever more competitive world of ecommerce. Sam Norpel, GM, Digital Commerce at Vitamin Shoppe.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

Steve Dennis

NOVEMBER 26, 2018

Barring a wholly new and unexpected major growth initiative, the accessible luxury retailer has few new locations to open and already has a very well developed e-commerce and off-price business. Nordstrom complements its already excellent in-store customer service by arming many sales associated with tablets or other mobile devices.

eCommerce 88

eCommerce Department Stores Games Channel 88

Ecommerce Platforms

JULY 9, 2022

Most people know Shopify is one of the most popular ecommerce website building tools on the market. With Shopify, you can build a comprehensive online shopping experience, complete with a custom checkout, a host of professional templates, and a range of payment options. Customer loyalty programs with distinct customer profiles.

POS 180

POS Shopify Payment Services Shipping Costs 180

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 152

Consumer Payment Services Fulfillment Multi-channel 152

365 Retail

DECEMBER 7, 2021

Retail customers today are after a seamless shopping experience that integrates their customer data, providing a continuous journey where they can easily switch from one device to another. . Online retailers must ensure their company website and apps are mobile-friendly and easy for customers to navigate.

Small Business Retail 52

Small Business Retail Drop Ship Shipping Costs Retail 52

Smile.io

NOVEMBER 5, 2019

Not only does personalization bolster sales, but it can also increase customer loyalty. 44% of customers said they would become repeat buyers following a personalized shopping experience. If you’re ready to get started, here are 5 ecommerce personalization tactics and segmentation tools to implement immediately.

eCommerce 44

eCommerce Recommendation Customer Experience Mobile 44

Ecommerce Platforms

AUGUST 29, 2022

There’s a “Premium” plan for $49 per month, which supports unlimited referrals and customers, data reports, and dashboards. You also get automated fraud protection, and live chat customer service. The post The Best Rewards Apps for Shopify Store Owners appeared first on Ecommerce Platforms. Go to the top.

Shopify 183

Shopify Shipping Costs Live Chat Merchant Services 183

Omnisend

MAY 29, 2023

For ecommerce businesses, this means that it’s important to find a few ways to celebrate Pride Month and sell products without being over the top or exploitative. 6 best Pride Month email examples Let’s look at some of the best Pride Month email examples sent by Omnisend customers and other ecommerce stores. #1

Social Media 78

Social Media eCommerce Accessories Customer Loyalty 78

Retalon

APRIL 27, 2021

Retail digital transformation has fundamentally changed the way retail works, from the structure of internal operations to customers’ expectations of the retail experience. E-commerce. When brick-and-mortar retailers adopted e-commerce, online sales served as a complement or extension to the retailers’ core operations.

eCommerce 41

eCommerce Shipping Costs Retail Order Fulfillment 41

Teamwork Retail

JULY 8, 2020

Teamwork Commerce + Imagination Media. While feature-focused explosions like “Curbside Pickup” are rare, the value of Omnichannel retail with a strong eCommerce presence has become abundantly clear: the ability to reach customers anywhere at any time. E-commerce is an investment. The Timeline.

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

Ecommerce Platforms

MARCH 24, 2022

The best POS system for coffee shops is a convenient solution for managing transactions, customer data, and inventory tracking in one place. Best known for its exceptional flexibility, Shopify is one of the most powerful tools in the ecommerce market. Ease of Use. Try Shopify POS. Shopify POS Review. Square POS. Ease of Use.

POS 104

POS lightspeed Payment Services Shopify 104