iVend

OCTOBER 10, 2023

Read how our technology gives retailers the gift of growth. We take a look at the RIS predictions and how you can use retail technology to implement actions based on them – positioning yourself to receive the gift of business growth and increased profits this holiday season.

Technology 105

Technology POS Retail Gifts 105

365 Retail

JANUARY 18, 2024

The world of customer data is rapidly changing, and companies are responding with diverse strategies to stay ahead in this dynamic environment. The data foundation is behind the wall, and all the marketing and analytics tools get power from the foundation. Customer data should always be two things: reliable and repeatable.

Customer Data 62

Customer Data Customer Multi-channel Events 62

Retail TouchPoints

MARCH 18, 2021

At this time last year, declaration of the COVID-19 pandemic sent shockwaves through the grocery industry, which ran flat out to keep up with the unexpected surge in demand. While some industry watchers predicted that the boon to online grocery would subside later in 2020, that never happened.

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Fulfillment eCommerce Retail Subscription 179

Retail TouchPoints

APRIL 20, 2022

billion worldwide in 2020, and thanks to a 27.25% compound annual growth rate, the budding industry (no pun intended) is expected to reach $54.41 Our marketing and social media presence will drive new customers to our store, but the experience in the physical store brings them back. ”. The legal cannabis market was valued at $12.81

Retail 352

Retail Social Media Technology Events 352

Retail TouchPoints

JANUARY 2, 2023

The supply chain industry has changed a lot over the past couple of years. The advancement of Industry 4.0 Data provides the prime fuel for running advanced technologies. When combined with analytics and automation, data can potentially drive true supply chain digitalization. Technological complexities.

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Supplies Retail Technology Omnichannel 312

Retail TouchPoints

JANUARY 4, 2022

Best Buy Ads will be available for partner brands and services looking to reach customers both on Best Buy’s own channels and through external sites. The ad firm will utilize Best Buy’s internal customer data to recommend relevant methods of connecting with shoppers based on their habits. “We

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Omnichannel Customer Data Recommendation Mobile 263

Groove

APRIL 16, 2024

This starts with the platform's omnichannel capabilities that allow business owners to deliver seamless shopping experiences across multiple channels, including web, mobile, social media, and in-store. Salesforce Commerce Cloud also offers a deep integration with Salesforce's customer relationship management (CRM) platform.

BigCommerce 364

BigCommerce Magento Multi-channel Shopify 364

Retail TouchPoints

AUGUST 31, 2022

The final product is a 23-page report featuring insights from 16 industry thought leaders and is available for download. It’s important to recognize that this metaverse continuum also includes immersive platforms like Roblox and Web3 technologies like non-fungible tokens (NFTs).

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Omnichannel Toys Shipping Costs Sporting Goods 248

Korona

MARCH 30, 2023

For the past few decades, it’s seemed like every year brings more momentous and impactful technological changes than the next. Faster and more convenient web services, emerging AI tech, augmented reality, and in-depth data processing are just a few of the things that have combined to alter the retail landscape. Retailers must answer.

Technology 52

Technology Payment Services Small Business Retail POS 52

Retail TouchPoints

SEPTEMBER 13, 2021

Many industry experts commented on the speed with which retailers — even those that had been slow to embrace online sales, such as grocers — pivoted their operations in the suddenly ecommerce-heavy environment of 2020. Omnichannel Offerings for Channel-Agnostic Consumers. That omnichannel view of understanding is terribly important.”.

eCommerce 261

eCommerce White Paper Omnichannel BigCommerce 261

Retail TouchPoints

SEPTEMBER 20, 2022

The webinar series will feature advice and insights from top industry experts and retail executives across 20 deep-dive webinars, supplemented with newly released research, use case examples and retailer case studies. Omnichannel Strategies. Omnichannel Strategies. Customer Experience. Business Agility and Innovation.

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RetailMinded

FEBRUARY 8, 2023

Reinforcing this are technology leaders who aim to deliver profitable solutions for merchants looking to achieve clarity to their inventory, supply, logistics and consumers – ultimately creating more dynamic, more engaging and more profitable retail experiences. The retail industry has a seriously big challenge on its hands.

Technology 98

Technology Merchant Services Retail Shipping Costs 98

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets. Here are the latest digital marketing trends in the retail industry to help retailers refine their strategy for 2022 and beyond to maximize growth. Examine Your Marketing Technology Stack.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

365 Retail

MAY 5, 2023

One industry that has experienced a paradigm shift due to the introduction of AI is the retail sector, where this powerful technology has been gradually integrated into various aspects, from physical stores to e-commerce platforms and social media marketing.

Retail 80

Retail Social Media eCommerce Technology 80

Retail TouchPoints

DECEMBER 13, 2021

Cloud computing can be a bit of a nebulous concept, but the real-world functionality it’s delivering to businesses of all sizes and industries is very clear. But now, at Google Cloud , she sees the opportunity to help usher in a new era of digital transformation for the retail industry as a whole. COVID has certainly changed the game.

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Channel Omnichannel Retail Merchant Services 179

Retail TouchPoints

JUNE 30, 2022

Retail enterprises that excel at delivering personalized and meaningful experiences tend to be laser-focused on supporting not only their customers but also their customer-facing teams with better omnichannel communications tools. By getting more from the technology and resources you do have.

Omnichannel 225

Omnichannel Customer Experience Channel Technology 225

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 20, 2023

The retail industry is continuously evolving and adapting to new technologies and trends. One of the latest developments in this sector is the use of ChatGPT and other innovative technologies such as AI (artificial intelligence), AR (augmented reality), and VR (virtual reality) to create seamless omnichannel shopping experiences.

Customer Experience 98

Customer Experience Retail Customer eCommerce 98

365 Retail

DECEMBER 21, 2021

It’s no secret that the retail industry experienced incredible disruption over the past year. From the rise of online shopping and its impact on in-store sales to the increasing importance of technology and security, we spoke to a few retail experts about what those in the industry can expect to see next year and beyond. .

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Social Media Retail Payment Services Subscription 104

Retail TouchPoints

DECEMBER 28, 2021

Retailers selling online have benefited from the ecommerce surge engendered by COVID-19, but as with anything else in this industry, they can’t afford to rest on their laurels — particularly as reopened physical stores up their game. Moving Closer to the Omnichannel Ideal. That omnichannel view of understanding is terribly important.”.

eCommerce 260

eCommerce Omnichannel Fulfillment Order Fulfillment 260

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. This means retail company and customer data stays safe.

Omnichannel 59

Omnichannel POS Merchant Services Multichannel 59

Retail TouchPoints

MAY 3, 2023

The essence and approach of this model and technology can be extrapolated and applied to different industries and technologies. In this case, we used ID-POS data, which bypasses all the challenges of third-party data as an abundant and rich first-party data source. trillion in value.

POS 226

POS Customer Experience Customer Technology 226

Kibo

MAY 5, 2021

This omnichannel approach enables retailers to centralize their technologies with a single solution. By doing this, retailers can better understand their customers and deliver personalized experiences at scale. Business Intelligence for Meeting Customer Expectations. Customer Success Stories. That’s no accident.

Technology 62

Technology eCommerce Fulfillment Omnichannel 62

Retail TouchPoints

JUNE 11, 2021

Offering omnichannel shopping experiences requires real-time updates and a tech stack that works together in the background to power each leg of the buyer’s journey. Retailers must look for the right technology that will streamline their operations and improve the customer experience, which can ultimately increase brand loyalty and revenue.

Payment Services 181

Payment Services Payments Retail Sporting Goods 181

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. This means retail company and customer data stays safe.

Omnichannel 52

Omnichannel POS Merchant Services Multichannel 52

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. This means retail company and customer data stays safe.

Omnichannel 52

Omnichannel POS Merchant Services Multichannel 52

Retail TouchPoints

NOVEMBER 23, 2021

Beholden to industry powerhouses like Neiman Marcus or Bloomingdale’s in the fashion vertical or Target and Walmart in the CPG space for the majority of sales, brands across the board were wary of entertaining direct-to-consumer initiatives (DTC) that might disrupt their wholesale business. Establish rigor in your data collection process.

Retail 266

Retail Mobile Consumer Omnichannel 266

Retail TouchPoints

JULY 2, 2020

Exploiting customer data (offline and online), predictive models now make it possible to quickly detect the best suspects according to a marketing objective. Predictive marketing is revolutionary in that it statistically predicts the best suspect customers for a campaign. This is where predictive marketing comes into play.

eCommerce 224

eCommerce Retail Omnichannel Operations 224

Retail TouchPoints

JUNE 8, 2022

Retail industry experts often talk about the benefits of bringing together all customer data in one place, but IT professionals know how difficult that is to actually accomplish. Gao: Retail constantly evolves, just like technology. 1 is still digital growth, to continue to engage with customers. Gao: The No.

Social Media 257

Social Media Customer Data Shipping Costs Management 257

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Immersive Shopping Experiences: In 2024, retailers are focusing on creating immersive and interactive shopping experiences for customers.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

365 Retail

FEBRUARY 23, 2022

Amazon, Farfetch, Very Group, Marks & Spencer and Morrisons are announced as just some of the retail industry’s leading visionaries speaking at the Retail Technology Show , as the event, which brings together Europe’s most forward-thinking retailers and leading tech innovators, announces its conference programme.

Technology 52

Technology Payment Services Retail Events 52

Retail TouchPoints

JULY 5, 2022

But now, even as consumers return to stores, they have come to expect those omnichannel conveniences, meaning retail executives must find a way to make them financially viable. The retail industry has been built for the last 150 years around physical stores,” explained Anderson. “We’ve The Central Pillar of Profitability: CX.

Shipping Costs 278

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365 Retail

JANUARY 18, 2024

SMG’s proprietary software product Plan-Apps – where £1M of media spend is already planned every day – will be embedded into Asda’s technology stack enabling a smooth end-to-end planning, management, and measurement cycle for campaigns. Image Credit: Asda With 19.7M More to come on this in the next few months!”

Retail 62

Retail Omnichannel Technology Customer Data 62

Retail TouchPoints

FEBRUARY 27, 2023

Retailers are planning a range of responses to their supply chain challenges, leading with increased investments in supply chain technology: 46% plan to boost investment in this area in 2023, up from 34% last year. The question to ask is, how do I use technology to increase efficiency and expand my reach to provide consumers with more choice?

Supplies 212

Supplies Retail Customer Data Technology 212

RETAIL MANAGEMENT SOFTWARE

JANUARY 23, 2023

The retail industry is a fast-paced and ever-changing industry. In 2023, however, the outlook is positive, and the focus is on the customer shopping journey. As retailers adapt to a new normal, a seamless omnichannel experience and hybrid shopping are shaping the future of retail. What does the future hold for retail?

Shipping Costs 94

Shipping Costs Retail Social Media eCommerce 94

365 Retail

JUNE 7, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands, has announced Forever 21 has selected Amperity to ‘maximise the value’ of its omnichannel customer data. With Amperity, Forever 21 will be able to provide more relevant, personalised customer experiences.

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Customer Experience Customer Customer Data Customer Loyalty 70

Retail TouchPoints

FEBRUARY 18, 2021

“There are some business types — for example large grocery or big box stores — where appointments may not be a requirement in the future,” said Cimarron Buser, President and CEO of the Appointment Scheduling & Booking Industry Association (ASBIA) in an interview with Retail TouchPoints. Are Appointments in Your Future? 4 Keys to Success.

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Retail Beauty and Health Books Omnichannel 276

Retail TouchPoints

MARCH 23, 2023

To go even deeper, this data should ideally be sourced across all channels — in-store, online, on social media, etc. It’s a lot of extra work, but putting in the effort will open up an omnichannel approach in monetizing first-party data, which will be key in future-proofing these models in the years to come.

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