RTP blog

OCTOBER 15, 2018

By Chirag Shivalker, Hi-Tech BPO We live in a world driven by data, and leveraging it appropriately in a retail setup has proved its worth in providing relevant and valuable customer experiences. Why Should Retailers Collect Customer Data? How Retailers Should Thoughtfully Collect Customer Data?

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Retail TouchPoints

MARCH 8, 2021

As technology and digital continues to infiltrate consumers’ lives, the need for human interaction and emotional connection is more important than ever. Retail TouchPoints (RTP): Shikatani Lacroix Design’s latest white paper looks at finding the balance between technology and human interaction.

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Customer Data Customer White Paper Technology 264

365 Retail

FEBRUARY 1, 2024

PoS systems are becoming essential for managing everyday commercial operations, from simple payment processing to inventory management and sales analytics in retail companies. In this article, we’ll dive into the main benefits PoS systems can bring and must-have features you should incorporate into your custom PoS software.

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Retail TouchPoints

JUNE 29, 2022

A successful retail space uses the art of design to provide a clean, aesthetically pleasing and accessible storefront and property. Designing your retail store with security in mind ensures that your business’ security isn’t an afterthought. Evaluate Your Retail Store’s Location. Evaluate Your Retail Store’s Location.

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Small Business Retail Payment Services Retail POS 264

Ecommerce Platforms

FEBRUARY 9, 2023

During the Shopify’s Winter ‘23 Edition , we learned about the release of a product called Shopify POS Go. Now, Shopify has always provided a POS for free to all of its users (and you have the option to upgrade to a premium version), so what’s the big deal about Shopify POS Go? What is Shopify POS Go? Quite bit, actually.

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POS Shopify Merchant Services Channel 104

Korona

MARCH 7, 2023

Gift cards can be a powerful marketing and sales tool for retailers. And when you combine them with point of sale (POS) technology, their potential is even greater. But how exactly do POS gift cards work, and what are their associated challenges? When it comes to POS gift cards, retailers can benefit in several ways.

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Ecommerce Platforms

AUGUST 13, 2021

QuickBooks POS is a feature-packed Point of Sale system created by Intuit. Intuit primarily caters to small and medium-sized enterprises and so is the case with their QuickBooks POS product. So in this QuickBooks POS review, we'll have an in-depth look at this POS system's pros and cons, features, ease-of-use and lot’s more.

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POS Merchant Services Payment Services Point of Sale 104

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Many stores, including retail giants Walmart, Target, Best Buy, DICK’S Sporting Goods and Urban Outfitters, introduced or expanded game-changing buy online, pick up in-store (BOPIS) capabilities in 2020.

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Payment Services Payments Retail Sporting Goods 247

Ecommerce Platforms

MARCH 24, 2022

The best POS system for coffee shops is a convenient solution for managing transactions, customer data, and inventory tracking in one place. If you’re running a fast-paced coffee shop environment, your POS solution will ensure you can make a profit, organize your team, and even keep track of your supplies as you work.

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Retail TouchPoints

JUNE 22, 2020

With the California attorney general on track to enforce the California Consumer Privacy Act (CCPA) in July 2020, retailers will continue to face challenges in meeting CCPA compliance. According to the recent PwC Consumer Intelligence Series survey of more than 5,000 consumers, 83% want more control over their data.

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eCommerce Retail Technology Customer Data 232

Retail TouchPoints

NOVEMBER 10, 2023

For several years now the term “retail media” has been buzzing around both retail and media circles. Whether you’re looking for a deeper understanding of the implications and applications of retail media or need a down-and-dirty explainer on what retail media actually is, you’ve landed in the right place.

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Retail Social Media Multi-channel Channel 298

Retail TouchPoints

FEBRUARY 23, 2023

Widespread interest in and acceptance of AI in all of its forms — particularly among younger shoppers — means that it’s not a matter of when customers will accept the technology but how retailers should react to it. The trick is to make sure the benefits outweigh the inconvenience of learning a new technology.

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RTP blog

MARCH 5, 2018

By Rick Gretsch, Accelerated Concepts, a Digi International company In our recent study “The Cost of Downtime: Beyond the Bottom Line,” 72% of midsized retailers lose sales during network downtime. The study also finds downtime severely impacts customer loyalty, employee productivity and overall business operations.

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Technology Retail Operations POS 150

iVend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. iVend helps retailers iVend helps retailers to capture and analyse customer data.

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POS Payment Services Payments Omnichannel 98

GetElastic

DECEMBER 7, 2017

Retail Customer Experience ). Retail companies have tried to manage this pain point with barcodes, RFIDs, and self-checkout counters. And no ecommerce technology comes closer does that better than checkout-less shopping. Sensor technology and video scans track your movement across the store. Grab it and go.

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Payment Services Merchant Services Customer Data Customer 133

GetElastic

DECEMBER 7, 2017

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. Retail Customer Experience ). Retail companies have tried to manage this pain point with barcodes, RFIDs, and self-checkout counters. It’s not just a POS technology.

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Payment Services Merchant Services Customer Data Customer 133

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

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Omnichannel eCommerce POS Operations 317

365 Retail

MARCH 2, 2023

The retail sector is fighting hard to survive thanks to the knock-on effects of the covid pandemic and now the cost-of-living crisis. The economic uncertainty is creating a great deal of pressure on high-street firms, which is why the time is right to invest in technology. Why Invest In Technology Now?

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Technology Customer Experience POS Point of Sale 73

Korona

FEBRUARY 1, 2023

The purpose of POS software is to run your store smoothly, not create endless headaches. And maybe you’re thinking about switching POS systems. What features do you currently lack in your POS software? What features do you currently lack in your POS software? Table of contents When should you switch POS systems?

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POS Payment Services Payments Point of Sale 52

Korona

OCTOBER 4, 2022

And for that, the right POS features can help your coffee shop build customer loyalty while improving your coffee shop’s operational efficiency and margins. KORONA POS software for quick-service restaurants and retail stores allows you to easily manage your CRM data. Table of contents.

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POS Payment Services Merchant Services Point of Sale 52

365 Retail

APRIL 25, 2022

After 1095 days, the world of retail finally reunites at London’s Olympia tomorrow for the Retail Technology Show (26-27 April). The Retail Technology Show opens tomorrow at Olympia London – Register for FREE entry. A one-stop shop for innovation: Explore 200+ technology suppliers.

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Technology Payment Services Retail Events 52

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. A winery POS system is a valuable piece of technology that can enhance the tasting room experience and build more loyalty among your guests. FOOD MENUS.

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POS Payment Services Point of Sale Shipping Costs 52

Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. From early 2020 to mid-2021, the percentage of retail chains offering curbside pickup surged from a miniscule 7% to a staggering 51%.

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Fulfillment Vend Operations Technology 298

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs.

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Customer Loyalty Customer Retail Customer Retention 84

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. A winery POS system is a valuable piece of technology that can enhance the tasting room experience and build more loyalty among your guests. Food Menus.

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POS Payment Services Point of Sale Events 52

Ecommerce Platforms

FEBRUARY 4, 2019

Or, are you looking for a better POS system than the one you already have? If so, Vend POS might be the perfect solution for you. They were one of the first companies offering business owners a robust POS system operating entirely via the cloud. How Does Vend POS Work? The Benefits of Using Vend POS.

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Vend POS Payment Services eCommerce 91

Retail TouchPoints

MARCH 25, 2022

Given all of this, it is very clear why this demographic is a critical target audience for retailers. Consequently, this is a medium that retailers must seriously consider in order to reach the customers of the future. These are all qualities of ecommerce, so why not connect the online shopping experience with the POS?

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Payments Payment Services Social Media Electronics 278

iVend

MAY 11, 2022

When it comes to a retail strategy to boost business, promotions are a sure-fire winner. Promotions offer customers extra value – essentially either in the form of a lower price, or by getting more goods for the same price. . iVend POS iVend’s Retailer POS includes a sophisticated promotions engine.

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Retail POS Technology Customer Data 52

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. However, strong headwinds threaten continued growth as retail businesses face ongoing disruption from the pandemic, supply chain challenges, and climate change. Examine Your Marketing Technology Stack.

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Payment Services Small Business Retail Marketing Retail 81

RetailMinded

DECEMBER 21, 2022

By Nicole Leinbach, Founder of Retail Minded. It’s no secret that inflation and supply will continue to impact retailers and consumers alike, but what else can retail decision makers anticipate and more so, how can they best prepare for a productive and profitable year ahead? Agility Will Determine Who Gets Ahead in Retail. .

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Retail Merchant Services Marketing Supplies 52

365 Retail

OCTOBER 4, 2023

Try Out Alternative Data Management Solutions: The below data management solutions are custom-fit for the changing landscape. To make the most of your budget, it’s vital to accurately measure Customer Lifetime Value (CLV) and set appropriate thresholds for acquiring and retargeting high-value customers.

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Retail Customer Data Channel Improvements 62

Korona

MARCH 22, 2022

The retail industry has witnessed significant changes in recent years. Amazon and other online retailers have expanded into other forms of distribution. . In response to this, many retailers have implemented features such as online purchase and in-store pickup (BOPIS). See related: How to Move Your Retail Business Online.

Payment Services 52

Payment Services Retail POS Payments 52

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Managing a jewelry store or a fast-growing retail operation is already a daunting task when you don’t have a smart Jewelry business software system to tame the day to day operations; let alone coping with the changing dynamics of consumer trends and markets in the disruptive times.

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Jewelry POS Point of Sale Management 120

Korona

MARCH 22, 2022

The retail industry has witnessed significant changes in recent years. Amazon and other online retailers have expanded into other forms of distribution. . In response to this, many retailers have implemented features such as online purchase and in-store pickup (BOPIS). See related: How to Move Your Retail Business Online.

Payment Services 52

Payment Services Retail POS Payments 52

iVend

MAY 18, 2021

Walk down any high street and you’ll see evidence of one of the growing trends in retail – the rise of the thrift store. Case study Land of Lincoln Goodwill Industries forays into 21st century retail with iVend Retail. All of which means that the thrift store has well and truly come into the retail mainstream.

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Multi-channel Retail POS Payment Services 52

Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. To stay afloat during the lockdown, some retailers had to let go of their in-store associates. Mobility is essential for assisted selling success.

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Technology Payment Services Retail POS 278

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 21, 2019

Mobile point of sale is relatively new technology, but it is quickly becoming essential or retailers who want to remain competitive in an ever-increasing rapidly evolving retail environment. Here are six reasons to deploy mobile POS today. The increased customer service will lead to better customer retention.

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Point of Sale Mobile POS Customer Retention 44