Remove Customer Experience Remove Industry Remove Payments Remove Point of Sale
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Retailers Must Embrace Financial Services, and Quickly

Retail TouchPoints

In the same manner, the new service providers, the payment platforms, get worked up over Banking-as-a-Service and Embedded Finance, the latest industry buzzwords, without fully explaining the simplicity and value of the proposition. Many customers bail at this point. It’s reckoned that nearly 4.5

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Top 10 International Payment Gateways: An In-Depth Guide

FastSpring

Many companies that expand globally reach a point where they can’t properly support their international customers with their current payment platform. An international payment gateway can help with some of these issues, but it’s only one piece of the puzzle. What is an international payment gateway?

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Shining a Light on a Growing Ecommerce Threat: Chargeback Fraud

Retail TouchPoints

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. And yet many retailers remain unaware of chargeback fraud and its harmful impacts on business revenues. Internet payments mean more purchases.

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Contactless Voice Payment Technology: A Retail Strategy for Bringing Customers Back In-Store

Retail TouchPoints

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. increase in sales during the same period.

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IoT in Retail: Top 5 Use Cases and Real-Life Examples

Retail TouchPoints

The malfunctions of these systems in retail food stores happen unexpectedly and can lead to food spoilage, energy overconsumption, and loss of revenue. region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Exceptional customer experience.

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Why Retailers’ Obsession with Conversion is Keeping Them from…Converting

Retail TouchPoints

After all, “conversion rate optimization” is one of the more common catchphrases in today’s retail industry. Unfortunately, like many seemingly good ideas, while this approach might drive a few more completed purchases, it fails at the bigger picture metrics that these retailers actually care about: revenue and profit.

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Webinar Recap: Taking The Pulse Of Marketers And Consumers To Navigate The Shift To Digital

Retail TouchPoints

Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Successful retail marketers are embedding their brands within the platforms and devices that are most popular with their customers.

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