Retail TouchPoints

JULY 12, 2023

The past few years have been a rollercoaster ride for the retail industry. Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry.

Payment Services 198

Payment Services Retail Point of Sale Supplies 198

Wiser

FEBRUARY 23, 2024

This emphasizes the need for tools that assist in verifying in-store compliance, ensuring that the advertised prices are accurately reflected at the point of sale. Utilizing field teams and retail execution tools included in Wiser’s Commerce Execution Suite can help validate promotional signage and pricing.

Marketing 78

Marketing Customer Multi-channel Channel 78

Retail TouchPoints

MARCH 25, 2021

The change will be a reckoning for the advertising industry.”. An Opportunity to Rebuild the Ad Industry’. We have an opportunity to rebuild our industry in a people-first and privacy-first way while conveying the value we bring.”. The Rise of First-Party Data.

Retail 264

Retail Consumer Social Media POS 264

RTP blog

APRIL 27, 2018

By Stephen Wakeling , Phobio The ubiquity of Amazon and recent announcement of the Toys ‘R’ Us closure offers a sobering glimpse of how the retail industry is radically shifting and transforming. Staying ahead of market trends and customer behavior is critical for any business to survive and thrive.

Omnichannel 150

Omnichannel Retail Toys Technology 150

Retail TouchPoints

JULY 17, 2023

region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Interconnected IoT devices, including GPS and RFID tags, allow retailers to track the entire journey of their products, from production to the customers’ sites. Exceptional customer experience.

Food and Beverages 215

Food and Beverages Payment Services Retail Payments 215

Retail TouchPoints

AUGUST 11, 2023

Business leaders need to know when it’s appropriate to ask customers for tips, and how much, or risk alienating customers who are fed up with the constant nudging. Is your business within the restaurant industry? This creates a stressful opt-out situation if the customer feels the minimum tip is too high.

Consumer 174

Consumer Payment Services Point of Sale POS 174

Retail TouchPoints

NOVEMBER 1, 2023

Unfortunately for all of us in the industry, the problem of chargeback fraud continues to grow, and for several reasons: The Growth 0f Ecommerce First, ecommerce continues its rapid expansion. That could break the relationship, and you would lose the lifetime sales value. The entire industry is taking steps to remedy such problems.

Merchant Services 254

Merchant Services Payment Services Payments eCommerce 254

Retail TouchPoints

APRIL 11, 2024

We are past the point of conjecture about whether AI will upend the retail industry; it already has. Retailers come to us to brainstorm and create AI-enabled products and services that won’t just deliver new revenue and reduce costs, but instead will fully transform the customer experience.

Retail 254

Retail Mobile Consumer Operations 254

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets. Examine Your Marketing Technology Stack.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience.

Retail 222

Retail Clothing Events Games 222

Retail TouchPoints

MARCH 31, 2023

In the same manner, the new service providers, the payment platforms, get worked up over Banking-as-a-Service and Embedded Finance, the latest industry buzzwords, without fully explaining the simplicity and value of the proposition. Many customers bail at this point. It’s reckoned that nearly 4.5 Furthermore, approximately 1.6

Financial Services 231

Financial Services Payment Services Payments Small Business Retail 231

Retail TouchPoints

FEBRUARY 22, 2021

You can’t check out a news site or industry publication without seeing articles about how COVID-19 has disrupted countless industries, including retail. This and other applications of digital technology being used in-person can fill in gaps and elevate the entire customer experience.

Retail 243

Retail Customer Experience Article Technology 243

Retail TouchPoints

APRIL 20, 2022

billion worldwide in 2020, and thanks to a 27.25% compound annual growth rate, the budding industry (no pun intended) is expected to reach $54.41 Our marketing and social media presence will drive new customers to our store, but the experience in the physical store brings them back. ”. billion globally by 2026.

Retail 350

Retail Social Media Technology Events 350

Retail TouchPoints

JUNE 2, 2023

Industry experts gathered at Manhattan Momentum 2023 in Phoenix to discuss their approaches to these various challenges. For our customers it’s all about breadth.” Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience.

Management 235

Management POS Shipping Costs Supplies 235

Retail TouchPoints

JUNE 25, 2021

And while impacts and intents varied across those industries, retail survey data uncovered a desire to accelerate 5G deployment in the short term while determining how to reimagine the customer experience in the long term. Redefining the Customer Experience. Adoption as a Short- and Long-Term Business Imperative.

Customer 131

Customer Retail Customer Experience Technology 131

RetailMinded

MAY 17, 2024

In today’s retail world, it’s a weapon no industry player could afford to not have in their arsenal. Compliance and Risk Management : Ensuring IT practices meet industry regulations and standards. Customer experience that’s better than ever before. Managed IT support. Solid cybersecurity.

Management 52

Management Retail Operations Customer Experience 52

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Reducing labor-intensive and repeated tasks will enable employees to reduce errors and focus on customer-specific requests. The retail industry is dynamic.

Sporting Goods 219

Sporting Goods Payment Services Retail Supplies 219

365 Retail

DECEMBER 12, 2023

The world of retail has undergone significant changes in recent years, and the impact is being felt across the industry. On top of that, customers are demanding greater privacy and control of their data. Amperity enables us to create unified customer profiles and actionable insights we need to scale. The old ways are changing.

Customer Data 52

Customer Data Customer Retail Omnichannel 52

Retail TouchPoints

DECEMBER 13, 2023

customer experience). Nothing is more difficult than seeing the problem from another’s vantage point — this is where the executive sponsor plays a critical role. For instance, it is much easier for operations to establish and reach success in one facet of the store. However, sometimes the success of one area (i.e.

Sporting Goods 258

Sporting Goods Technology Omnichannel Operations 258

Retail TouchPoints

JANUARY 12, 2024

“This is Sam’s Club at its very best, listening to feedback from members, putting their needs at the center of everything we do — and then applying digital innovations to deliver an industry-leading member experience,” said Chris Nicholas, CEO of Sam’s Club in a statement. “We

Payment Services 231

Payment Services Mobile Payments Technology Mobile 231

iVend

MARCH 9, 2022

Shoppers are returning to retail stores in their droves – where lockdown saw the rapid rise of online purchasing, industry experts are now forecasting a similar upward trajectory for brick and mortar shopping. iVend Retail for Footwear and Apparel iVend helps retailers offer a differentiated shopping experience.

Fashion 98

Fashion Clothing Point of Sale Customer Experience 98

Retail TouchPoints

SEPTEMBER 18, 2023

Tailored Customer Experiences Online, retailers would be wise to go beyond the typical “for Mom/brother/sister/partner” edits by implementing recommendation mechanisms specific to whom the shopper says they’re buying for. Shopping should be rewardingly seamless for everyone involved.

Retail 268

Retail Gifts Recommendation Consumer 268

Teamwork Retail

MAY 14, 2020

How collecting customer experience data at the Point of Sale can improve your business. CX is the bread and butter of the brick-and-mortar retail industry. In order to garner customer loyalty, maximize repeat purchases and avoid negative consumer perception, brands have to differentiate themselves. .

Payment Services 62

Payment Services Improvements POS Shipping Costs 62

Retail TouchPoints

SEPTEMBER 6, 2023

A Step in the Right Direction Despite the industry’s call for more feedback and education on chargebacks, the process remains complex and resource-intensive for merchants. However, simplifying cancellation processes for customers can alleviate this problem.

Merchant Services 218

Merchant Services Payment Services Subscription Consumer 218

Retail TouchPoints

APRIL 25, 2024

One self-checkout kiosk can run as much as $30,000 to install, and a study by the Food Industry Association found that 96% of the food industry retailers it surveyed offer self-checkout — meaning that self-checkout is unlikely to disappear from stores anytime soon. Another key truth is the small factor of sunk costs.

Payment Services 186

Payment Services Technology Consumer Retail 186

Retail TouchPoints

MARCH 1, 2024

Providing guidance on proper storage requirements, including refrigeration needs or specific storage conditions essential for maintaining product quality, is essential, as is incorporating a barcode for seamless scanning at the point of sale and a batch or production code that enhances traceability and quality control measures. #4

Food and Beverages 238

Food and Beverages Marketing Consumer Presentation 238

Korona

AUGUST 3, 2022

By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. This article discusses the benefits of eCommerce POS integration and how to integrate a point of sale system with your website. Increase sales and revenue.

POS 52

POS eCommerce Point of Sale Payment Services 52

GetElastic

SEPTEMBER 13, 2017

Leading industry research firm, Gartner Inc., In commerce where delivering contextual and consistent customer experiences across multiple touchpoints at scale is top priority, which API is the best fit for your unique business needs? Brands using hypermedia APIs can innovate faster and deliver consistent customer experiences.

Point of Sale 146

Point of Sale Customer Experience eCommerce Mobile 146

GetElastic

SEPTEMBER 13, 2017

Leading industry research firm, Gartner Inc., In commerce where delivering contextual and consistent customer experiences across multiple touchpoints at scale is top priority, which API is the best fit for your unique business needs? Brands using hypermedia APIs can innovate faster and deliver consistent customer experiences.

Point of Sale 146

Point of Sale Customer Experience Mobile eCommerce 146

Mi9

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. This partnership is a testament to our commitment to helping retailers optimize their operations and elevate customer experiences.

Merchant Services 40

Merchant Services Retail POS Point of Sale 40

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. Near-term advancements will address current limitations, enhancing customer experience and retailer security.”

Point of Sale 204

Point of Sale POS Payment Services Merchant Services 204

Algopix

SEPTEMBER 19, 2023

It was developed in the late 1960s as a collaboration between industry stakeholders, including grocery store chains and manufacturers. The Role of UPC UPC plays a significant role in product identification and tracking: Point of Sale: UPC barcodes are scanned at the point of sale, making the checkout process faster and more accurate.

eCommerce 96

eCommerce eCommerce Platforms Supplies Point of Sale 96

Retail TouchPoints

MARCH 15, 2023

These executives represent organizations across different industries, from retail to hospitality, restaurants, travel, manufacturing and healthcare. The majority ( 74% ) of decision-makers across industries believe that turnover is accelerating because frontline workers are rejecting work conditions that went unchallenged previously.

Operations 227

Operations Improvements Technology Management 227

Korona

SEPTEMBER 22, 2022

Such changes have revolutionized the retail industry and consumer behavior and wouldn’t have been possible without the creation of cloud-based POS software. Various industries have embraced the use of cloud POS, making legacy point of sale solutions all but obsolete. Table of Contents.

POS 52

POS Payment Services Point of Sale Payments 52

Retail TouchPoints

AUGUST 14, 2020

Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Marketers are really at the forefront of this transformation ,” Schwartz said.

Webinar 243

Webinar Consumer Payments Marketing 243

RetailMinded

MARCH 10, 2022

It is not simply a matter of digital vs. physical anymore but rather it’s about how a brand can leverage all avenues in which their business connects to customers to deliver that truly remarkable customer experience journey. The Value of Modern POS. The post WHAT IS FUELING THE REBIRTH OF PHYSICAL STORES?

POS 98

POS eCommerce Payment Services Fulfillment 98

Retail TouchPoints

MAY 31, 2021

The COVID-19 pandemic has definitely made its mark on the retail industry, with more than 8,000 brick-and-mortar stores shutting down in 2020. Combined with point of sale systems and sales data, this can lead to improved merchandising, in-store displays and increased sales. Customer Demographics.

Retail 148

Retail Point of Sale Operations Definition 148