Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. Because there are a lot of mobile devices that you’ll see in other stores and they’re behind a cabinet or locked in a drawer.”

POS 224

POS Mobile Payment Services Technology 224

GetElastic

APRIL 11, 2023

This strategy offers companies greater adaptability and authority over their customers’ online shopping experiences, which is crucial in today's fast-changing digital environment. This approach also enables businesses to provide a more seamless and consistent experience across multiple channels, from desktop to mobile to social media.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

NOVEMBER 1, 2022

As consumers increasingly adopt hybrid and omnichannel experiences, retailers must adapt to meet changing consumer expectations. Consumers expect brands to provide seamless access to products and services via mobile apps. Location-Powered Experiences Drive Results. Offer rapid turnaround for on-premise orders.

Payment Services 257

Payment Services Retail Shipping Costs Mobile 257

iVend

MARCH 20, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

POS 52

POS Mobile Payment Services Point of Sale 52

Retail TouchPoints

APRIL 3, 2023

billion on pet food and treats, supplies, medicine, vet care and other services in 2022, and are predicted to spend $143.6 Myos Fetch is a full-service SMS “concierge” for all things related to the brand and its focused, yet growing, product line. million or so homes spent $136.8 billion in 2023.

Payment Services 230

Payment Services Social Media Subscription Channel 230

Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. Additionally, maintaining ethical data usage and ensuring customer privacy will be vital in these AI deployments.

B2B 240

B2B eCommerce BigCommerce Omnichannel 240

iVend

APRIL 20, 2023

In this article, we explore how mobile POS ‘untethers’ the point of sale, allowing it to go out into the store, and even beyond the four walls. iVend Mobile POS iVend helps retailers to reap the benefits of mobile POS. Learn how our mobile POS transforms the checkout process. But it doesn’t have to be this way.

POS 95

POS Mobile Point of Sale Payment Services 95

GetElastic

AUGUST 10, 2021

With the global adoption of mobile devices, expansion of IoT, and dynamic behavior of customer buying habits, it’s become more important than ever for brands to take a holistic, interconnected approach to their customer’s digital experiences. Starbucks & Dunkin Donuts. Bank of America.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Providing Various Payments Technologies.

Payment Services 198

Payment Services Payments Retail Sporting Goods 198

ESW

JUNE 6, 2023

The payments landscape has evolved quickly from physical payments such as cash and credit cards to digital payments like Google Pay, PayPal, bank transfers and more. Here’s how multiple ecommerce payment options can benefit brands, how to choose the right payments and the various payments favoured by today’s consumers.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Customer service, digital experience, personalization and other factors drive that emotional loyalty.”.

Shipping Costs 262

Shipping Costs Payment Services Merchant Services Payments 262

Retail TouchPoints

FEBRUARY 9, 2022

Shoppers are focusing less on loyalty and more on their experience, with half of them saying they would switch to a new brand after just one bad customer service interaction. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake.

Payment Services 252

Payment Services Shopping Carts Omnichannel Multi-channel 252

iVend

APRIL 9, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

POS 52

POS Electronics Payment Services Point of Sale 52

RetailMinded

OCTOBER 27, 2022

This strategy can help them improve efficiency, provide the utmost customer experience, and stay competitive. For example, retail businesses now integrate omnichannel strategies like M-commerce or mobile commerce to enable mobile shopping. Also, it facilitates better personalization.

Payment Services 98

Payment Services Mobile Payments Retail Mobile 98

Retail TouchPoints

SEPTEMBER 21, 2021

You have to have [social media] surveillance of course, but a better strategy is to use actual cloud-based software-as-a-service that handles the spikes for you,” Goetsch noted. Think about how important buy online, pick up in-store; pick, pack and ship in-store; omnichannel shelf price changes; and in-store traffic insights are.

Payments 235

Payments Payment Services Customer Experience Social Media 235

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. These days, even grocery stores can make more money by shifting some of their business operations online. Payment processing starts at 2.2%.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. These days, even grocery stores can make more money by shifting some of their business operations online. Payment processing starts at 2.2%.

POS 104

POS Payment Services lightspeed Shopify 104

Retail TouchPoints

SEPTEMBER 6, 2022

They want shopping to be fast and fun — less of a process. That’s why Synchrony partnered with payments startup Skipify, which enables purchases instantly across email, text, social and other channels. This new way of shopping is a powerful retail trend toward simplifying, speeding and improving the online shopping experience.

Merchant Services 269

Merchant Services Payment Services Financial Services Omnichannel 269

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

Payment Services 184

Payment Services Payments Retail Social Media 184

Ecommerce Platforms

MARCH 5, 2023

With both tools, you can create a powerful one-stop solution for all of your commerce needs, tracking valuable data, managing your inventory, and processing endless credit card and debit card payments. It allows companies to turn any mobile device into a point of sale system, with the Shopify Retail POS app for Android and iOS.

POS 104

POS lightspeed Shopify Payment Services 104

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Retail TouchPoints

AUGUST 14, 2020

For retailers that are reformulating their customer experience during these times, they should tap into Gen Zers to share feedback, ensure new offerings are meeting actual needs and de-risk initiatives along the way. Double Down On Building An Integrated Mobile Experience .

Merchant Services 275

Merchant Services Payment Services Mobile Customer Experience 275

Retail TouchPoints

OCTOBER 25, 2021

By dramatically accelerating the speed of mobile networks, it paves the way for a dazzling array of innovations. The network’s rollout will play a vital role in supporting retailers in their quest to deliver a frictionless omnichannel experience. And the efficiency gains 5G supports will help improve operating margins.

Payment Services 314

Payment Services Retail Mobile Accessories 314

Retail TouchPoints

DECEMBER 21, 2023

Tailor checkout experiences in the same way as the rest of the ecommerce journey. Retailers have countless data points around shoppers’ unique buying habits, their purchase and browsing history, and their preferred payment and shipping methods. What device they’re on : Mobile? They just have to put it into action at checkout.

Payments 260

Payments Retail Shipping Costs Social Media 260

Retail TouchPoints

FEBRUARY 7, 2023

Chen noted that the pandemic was a critical force in this shift. “Previously, there has been resistance from luxury brands who were unsure of how to replicate the bespoke experience that consumers expect in-store through online channels,” Chen explained. At Alibaba’s recent 11.11

Payments 287

Payments Omnichannel Payment Services Consumer 287

Retail TouchPoints

JULY 11, 2023

Football fans expect an exciting competition and amazing experiences if they visit the stadium, just as retail customers expect personalized experiences and quality products. Data analytics is a powerful tool retailers can use to deliver better shopping experiences. AI: Retail’s New Star Player?

Payments 194

Payments Payment Services Retail Social Media 194

Retail TouchPoints

MAY 30, 2023

The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities. Bouclair has rolled out a new POS platform in its 54 stores across Canada.

Home Furnishings 270

Home Furnishings POS Omnichannel Fulfillment 270

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

In 2024, retailers are expected to prioritize eco-friendly initiatives, from sustainable sourcing and packaging to energy-efficient operations. Personalization Powered by AI: Artificial intelligence (AI) is revolutionizing the way retailers understand and cater to individual customer needs.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Retail TouchPoints

FEBRUARY 21, 2023

Imagine you pick up all the things you need for your farm, and then they tell you that they currently cannot process credit cards. Connectivity is critical to driving in-store traffic, providing a seamless shopping experience, fostering a robust brand connection and creating lasting memories. Tractor Supply Co. , You get the drift.

Sporting Goods 249

Sporting Goods Payment Services Retail Supplies 249

Retail TouchPoints

JULY 21, 2020

Walmart Canada will augment and modernize its supply chain with the construction of two new distribution centers equipped with next-generation automation, and the implementation of new warehouse management systems at DCs to help meet the needs of omnichannel consumers. On the distribution front, Walmart Canada will open a 300,000-square-foot.

Supplies 224

Supplies Beauty and Health Payment Services Fulfillment 224

Retail TouchPoints

NOVEMBER 17, 2023

“Our broad, strategic partnership should do just that, from changing the ease with which customers can buy vehicles online, to making it simple to use Alexa in Hyundai vehicles for entertainment, shopping, smart home adjustments and calendar checks, to enabling Hyundai to transform their customer experiences and business operations by moving to AWS.”

Customer Experience 228

Customer Experience Supplies Payment Services Mobile 228

Algopix

JULY 20, 2023

In the world of eCommerce, the ability to process payments seamlessly is essential for any online business. Payment processing software intermediates between the customer, merchant, and financial institution, ensuring secure and efficient transactions. What is Payment Processing Software?

Payment Services 18

Payment Services Merchant Services eCommerce Payments 18

Kibo

APRIL 26, 2022

A pivot to omnichannel shopping is also being adopted by consumers. Hybrid online/in-store/mobile shopping journeys are becoming the new normal. Microservices are designed to operate independently of each other, meaning robust functionality can be added to the backend of your commerce system without having to rebuild the entire system.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

GetElastic

APRIL 2, 2019

In September 2017, T-Mobile announced that it would include a free Netflix subscription for family plan members. While on the surface this might seem to be just a promotion, it highlights how T-Mobile can layer on additional services into a bundle that customers actually want,” said BTIG research analyst Walter Piecyk.

Telecommunications 167

Telecommunications Payment Services Omnichannel Customer Experience 167

Omnisend

DECEMBER 14, 2023

As the name suggests, multichannel selling refers to the process of selling products or services through multiple retail channels. This is different from omnichannel selling, which deals with a specific type of multichannel selling strategy that provides a seamless customer experience across channels.

Multichannel 78

Multichannel Social Media Payment Services Shipping Costs 78

Ecommerce Platforms

MARCH 18, 2023

Ecommerce stores, on the other hand, are online platforms, where customers can purchase products using credit cards and other digital payment methods, and have them shipped to their homes, or a pickup location. The term “retail” refers to the sale of goods and services to consumers. How Does Retail Work? How Does Ecommerce Work?

eCommerce 104

eCommerce Shipping Costs Payment Services Small Business Retail 104

Sailthru

JUNE 13, 2018

But more than that, they illustrate the opportunity brands have to leverage their scale and modernize the customer experience. Instead, we tend to build up mental schemas, with a brick and click customer journey that includes online, mobile and yes, physical touchpoints. Our brains don’t work that way. Census data.

Customer Experience 68

Customer Experience Payment Services Customer Payments 68