Retail TouchPoints

APRIL 21, 2022

Managing Marketplace Mania Whether you’re looking to sell on increasingly popular marketplaces or you’re a retailer looking to establish (or expand) your own, #RICE2022 has multiple workshops and sessions to guide you, including: Maximize Marketplace Revenue: Listings, Operations, Strategy and Optimization.

Retail 278

Retail Workshop Events Consumer 278

Retail TouchPoints

SEPTEMBER 30, 2022

Use OOH campaigns and in-store audio media to keep customers informed about ongoing promotions and retailer efforts to support them in a difficult time. . Taking an omnichannel approach with geotargeted advertising can further enhance the in-store customer experience and drive marginal gains on spending per visit.

Marketing 298

Marketing Retail Comparison Shopping Workshop 298

Ecommerce Platforms

AUGUST 10, 2021

At the virtual Make it Big event, the leading speakers will discuss today's relevant topics such as social commerce, digital innovation, customer experience, artificial intelligence, and emerging global markets. What will Participants of 2021 Make it Big Virtual Conference Learn?

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

BigCommerce

MAY 4, 2018

From workshops and boot camps to hearing from industry leaders you often read about in the news, these are the IRCE 2018 moments that aren’t to be missed. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees. Post-IRCE Workshops.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

RetailMinded

OCTOBER 1, 2023

From harnessing the power of social media influencers to crafting intricate omnichannel campaigns , independent retailers must cross over the complexities of modern marketing tactics. Embracing Omnichannel Strategies The key to modern retail success is to embrace omnichannel strategies.

Retail 52

Retail Workshop Social Media eCommerce 52

365 Retail

MARCH 7, 2022

They will also share best practice on how they balance traditional with digital product experiences while maintaining brand consistency as they embrace omnichannel selling, and how they share brand values through rich product experiences. For more information: [link].

eCommerce 52

eCommerce Workshop Omnichannel Events 52

Retail TouchPoints

JULY 15, 2022

But the retailers that invested in omnichannel capabilities were able to adapt and survive. For example, during the pandemic’s peak, Build-A-Bear Workshop successfully evolved its brick-and-mortar business to offer more flexible and efficient fulfillment services so it could capitalize on surging ecommerce demand.

Omnichannel 306

Omnichannel Shipping Costs Fulfillment Gifts 306

Steve Dennis

JANUARY 14, 2020

As e-commerce captures a growing share of all retail sales, omnichannel brands that have high return rates and high return handling costs find themselves in the unenviable position of seeing their marginal economics deteriorate — what I refer to as the “omnichannel migration dilemma” — as their online business grows.

eCommerce 116

eCommerce Shipping Costs Workshop Shipping 116

365 Retail

JUNE 13, 2022

However, its legacy ecommerce platform had reached its capacity and couldn’t meet the retailer’s desire to scale or provide the seamless omnichannel experiences its shoppers now expect, with 60% of all in-store visits currently beginning online.

Arts 52

Arts eCommerce Hobbies Multichannel 52

Kissmetrics

MARCH 30, 2018

But ultimately from a business perspective, you want to provide seamless and consistent customer experience across all sales channels and reach that omnichannel zen. You have probably heard the term omnichannel before. Organize in-store events and workshops. Sounds too sophisticated. Hence the high return rates.

eCommerce 210

eCommerce eCommerce Marketing Marketing Shipping Costs 210

Sailthru

APRIL 8, 2019

From the compliance boot camp to a session about the psychology of email open rates, there’s no shortage of educational workshops in beautiful Savannah, Georgia. Over the last year, JustFab has increased revenue from email from top customers by 11% and RPM for cart abandonment by 56%. What was the key to those successes?

Workshop 74

Workshop Technology Omnichannel Marketing 74

Steve Dennis

FEBRUARY 21, 2018

As e-commerce captures a growing share of all retail sales, omnichannel brands that have high return rates and high return handling costs find themselves in the unenviable position of seeing their marginal economics deteriorate — what I refer to as the “omnichannel migration dilemma” — as their online business grows.

eCommerce 104

eCommerce Shipping Costs Workshop Shipping 104

Steve Dennis

SEPTEMBER 20, 2018

More interesting for the long-term is how Nordstrom will evolve the harmonized, mobile, personal and memorable pieces of the program and how those will authentically resonate with the others aspects of the branded customer experience for which Nordstrom is justly well regarded. For more info on my speaking and workshops go here.

Workshop 88

Workshop Books Mobile Gifts 88

Steve Dennis

JUNE 12, 2018

The impact of digital disruption varies considerably by sector, a particular retailer’s cost structure and whether or not a given retailer has executed a well-harmonized omnichannel strategy. For more on my speaking and workshops go here. You can check out more of my posts and follow me here. .

eCommerce 106

eCommerce Retail Workshop Department Stores 106

RetailMinded

JULY 29, 2023

This enables them to deliver a personalized and captivating shopping experience that precisely caters to the needs of their customers. Embracing Omnichannel Retailing For businesses to sustain their competitive edge, offering customers a seamless shopping experience across various platforms is vital.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

This enables them to deliver a personalized and captivating shopping experience that precisely caters to the needs of their customers. Embracing Omnichannel Retailing For businesses to sustain their competitive edge, offering customers a seamless shopping experience across various platforms is vital.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Steve Dennis

JANUARY 9, 2018

Yet as much as technology can enhance the shopping experience the role of an actual human being in making the customer experience intensely relevant and remarkable should not be forgotten. Omnichannel is dead. For information on keynote speaking and workshops please go here. The great bifurcation widens.

eCommerce 102

eCommerce Retail Multi-channel Channel 102

Ecommerce Platforms

DECEMBER 27, 2021

If you’re looking for a convenient, easy-to-use tool, with affordable pricing and omnichannel support, Sendinblue really does have it all. Excellent segmentation, and a built-in CRM makes this a fantastic tool for developing deeper relationships with customers. Pros: Comprehensive tool for omnichannel email marketing.

Live Chat 104

Live Chat Multi-channel Subscription Arts 104

BigCommerce

DECEMBER 20, 2017

Localization, Personalization and Customer Experience. Localization is a segment of personalization, and all personalization aims at bettering the customer experience. What is customer experience? Customer experience historically has involved WOW’ing the consumer. But that’s just not true.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

GetElastic

MARCH 14, 2022

Re-Invigoration in omnichannel amid the Pandemic. Now, in order to differentiate in crowded markets, brands have to ensure they are powering consistent experiences across all off these new and emerging touchpoints PLUS drive revenue growth through expansion across geographies, touchpoints, brands, and beyond. Why Does This All Matter?

Payment Services 78

Payment Services Multi-channel Payments Workshop 78

Smile.io

JANUARY 17, 2023

Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. When you operate in a competitive industry, the customer experience matters more than ever. Customers can track all of their progress in the app, making it a smooth customer experience while you’re on the go.

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62