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2018 Marked 20 Years of Customer Experience Research at Forrester!

Forrester eCommerce

I didn’t want to leave 2018 without noting a milestone for all of us here at Forrester who cover customer experience. It was 20 years ago, all the way back in September of 1998, when we inaugurated our customer experience research by publishing our first report about CX.

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Exploring the 10 Latest Web Design Trends of 2023

Digital Doughnut

Stay ahead of the curve with top 10 latest web design trends for 2023. From immersive experiences to minimalistic designs, this article covers the must-know trends that will elevate your website's aesthetics and user experience in the year ahead.

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5 Ways to Create the Optimal Customer Experience on Your Website

Omniconvert

The post 5 Ways to Create the Optimal Customer Experience on Your Website appeared first on ECOMMERCE GROWTH Blog. How many times have you experienced the frustration of getting a very delayed service in a restaurant? Well, such frustrations.

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Do You Have What It Takes to go from Wholesale to DTC?

Retail TouchPoints

Building an online presence starts with a well-designed website supported by an effective digital marketing plan. Web Design & Development. If you want your website to reflect your brand, there is no substitute for experienced web designers, developers and third-party software providers. Digital Marketing.

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Bake Your Values Into Your Design System — Takeaways From Clarity 2019

Forrester eCommerce

Having a design system is now table stakes for companies that want to scale design, drive a consistent, seamless customer experience, manage design debt and technical debt, and free up designer time to solve new challenges — not re-invent the wheel. And […].

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Embracing mobile commerce: 6 ways to optimize

GetElastic

These days businesses primarily focus on simply augmenting ecommerce sites for mobile customers, rather than concentrating on creating advanced, interactive mobile pages that are easily utilized by the consumers. The customer is the primary focus; hence, businesses need to synchronize needs with that of the consumer.

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How to Increase Your Marketplace Conversion Rate Throughout the Funnel with Product Data & Demand Intelligence

Algopix

Marketers will continue tweaking the advertising; web designers will always be coding smoother and more persuasive webpages; and catalog managers must always choose high-demand products with attractive prices. A stronger customer experience: Nothing helps boost a sale more than making interacting with your business easy.