Omnisend

FEBRUARY 22, 2021

Omnichannel marketing continues to get a lot of ink (and will do so for as long as there is a digital universe) for the very good reason that it continues to evolve. Five years ago SMS marketing campaigns were infrequent; today they are a completely normal way to engage a subset of customers, such as your best brand fans. 1: Shipping.

Omnichannel 146

Omnichannel Marketing Shipping Merchant Services 146

Smile.io

JANUARY 17, 2023

Top 10 Customer Loyalty Programs of 2021 The wait is over - find out what the top 10 best customer loyalty programs of 2021 are. Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. Your loyalty program needs to be an extension of the rest of your brand.

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result? Two minds think alike.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Smile.io

MARCH 8, 2024

Online shopping and social media use are on the rise source: Backlink.io billion people used social media platforms last year.  More than 88% of global mobile phone users use social media platforms. Loyalty & Reward Program Insights from Smile.io With smartphone subscriptions reaching 6.4

Social Media 72

Social Media Customer Loyalty Customer Retention eCommerce 72

Omnisend

APRIL 28, 2021

Enter retention marketing—the difference between constantly struggling to attract first-time buyers and comfortably selling to loyal customers. Many will often reference impressive numbers with retention marketing, like how increasing customer retention by 5% leads to a 25% to 95% boost in profits. Post-Purchase.

Marketing 196

Marketing Customer Retention Merchant Services eCommerce 196

Optimizely

DECEMBER 14, 2017

If the majority of your customers are highly engaged, you know your business is in good shape and you don’t have to worry too much about customer retention rates and brand loyalty. But if you have a high number of unengaged customers, it’s already past time for a marketing campaign intervention.

Customer 210

Customer B2C Customer Loyalty Customer Data 210

iVend

AUGUST 10, 2022

The explosion of social media has sky-rocketed our networks way beyond ‘family and friends’, and a shopper’s recommendation can be seen (and acted on) nationally or even globally. Retail technology can play an important role in helping to develop customer advocates and retail communities. The role of retail technology.

Retail 98

Retail Customer Retention Social Media Customer Loyalty 98

Ecommerce Platforms

AUGUST 29, 2022

Shopify apps can help with everything from SEO to email marketing, and customer service. Customer loyalty apps allow you to build your own loyalty program, referral strategy, or simply distribute loyalty points to customers. What Are The Most Popular Loyalty Apps for Shopify? Limited customer support.

Shopify 210

Shopify Customer Merchant Services Shipping Costs 210

GetElastic

APRIL 28, 2022

Boosted Customer Loyalty : As a result of the direct relationship brands can facilitate with customers, they can build a more loyal customer base. Through Contentful and social media, Glossier has created a strong, loyal customer base and enhanced customer experiences. billion to $17.6

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Optimizely

DECEMBER 14, 2017

If the majority of your customers are highly engaged, you know your business is in good shape and you don’t have to worry too much about customer retention rates and brand loyalty. But if you have a high number of unengaged customers, it’s already past time for a marketing campaign intervention.

Customer 150

Customer B2C Customer Loyalty Customer Data 150

Kissmetrics

JANUARY 17, 2022

Personalized marketing does that, and tailored campaigns and follow-up emails make your customers feel valued and appreciated. Better Understand Your Customers. You already know how to gather information like demographic data, search and purchase history, and social media activity. Improve Customer Retention.

Marketing 273

Marketing Recommendation Social Media Improvements 273

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. As a store owner, you might think: “Why do I need a loyalty program?” The answer is simple—loyalty programs are essential for improving customer retention and ROI.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

UpSellIt

AUGUST 3, 2023

Enhanced Product Development: Businesses can identify trends and preferences within segments, helping them develop products that cater to the specific demands of different customer groups. By providing personalized experiences, businesses can build stronger connections with customers and foster brand loyalty.

eCommerce 107

eCommerce Recommendation Accessories Customer Loyalty 107

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

It helps retail businesses extend their reach, expand their capabilities, and refine what their customers really want. Brands and retailers are connecting with consumers in-store through e-commerce, social media, mobile apps, seasonal kiosks, third-party marketplaces, and more. Increase Customer Retention Rate.

Retail 85

Retail Shipping Costs Customer Retention eCommerce 85

Korona

NOVEMBER 30, 2022

Loyalty programs offer rewards, discounts, or other special incentives designed to encourage customers to purchase a store’s or brand’s products and build trust with them. They, therefore, provide a wealth of information about customer preferences that is valuable to your future marketing strategies. .

Customer Loyalty 52

Customer Loyalty Retail Shipping Costs Social Media 52

Omnisend

APRIL 26, 2021

Social Commerce. With 40% of business owners using social media to generate sales and 60% of shoppers learning about new products from Instagram, social commerce is already having a huge influence on how people interact with businesses, discover new products, and share them with their friends.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

lateshipment

OCTOBER 12, 2023

When a customer trusts you, they turn into brand advocates and you could use free word-of-mouth promotion to increase sales and acquire a lifetime customer. Ways to build relationships with your customers Loyalty Programs Customer Retention Activities Collecting the Feedback Post-Purchase Customer Service Omnichannel Messaging 4.

Shipping Costs 130

Shipping Costs X-cart Shipping eCommerce 130

GetElastic

SEPTEMBER 15, 2021

Below are some of the major customer-driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy. Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers.

B2B 146

B2B eCommerce Customer SEO 146

Retail TouchPoints

SEPTEMBER 21, 2021

You have to have [social media] surveillance of course, but a better strategy is to use actual cloud-based software-as-a-service that handles the spikes for you,” Goetsch noted. How to Get the Most Value From Your Loyalty Program This Season. How to Get the Most Value From Your Loyalty Program This Season.

Payments 216

Payments Payment Services Customer Experience Social Media 216

RetailMinded

SEPTEMBER 30, 2023

Additionally, utilizing social media scheduling tools and influencer marketing can help maintain a consistent brand presence online, further engaging customers. Today, it goes beyond transactional ties, evolving into a genuine connection between brands and their customers.

Customer 96

Customer Retail Customer Retention Recommendation 96

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. As a store owner, you might think: “Why do I need a loyalty program?” The answer is simple—loyalty programs are essential for improving customer retention and ROI.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

Omnisend

MAY 14, 2021

Pump out some “how to” videos to assist customers with complex problems. Social Media Ads. billion monthly social media active users , social media ads are perfect for creating awareness around your products. Casper is a prime example of using social proof in an email marketing campaign: Source.

eCommerce 78

eCommerce Customer Social Media Customer Retention 78

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Smile.io

MARCH 22, 2024

There are many reasons to migrate your loyalty program to a new software. Launching a loyalty program requires different business needs than several months, a year, or two into your customer loyalty journey.  Your customer retention behavior will naturally fluctuate with sale cycles and seasonality.

Customer Loyalty 84

Customer Loyalty Merchant Services Shopify Shipping Costs 84

Smile.io

DECEMBER 1, 2022

One of the most important aspects of your holiday marketing plan is your customer retention strategy. When the tree is taken down and the decorations are tucked away, do you know if the customers you acquired during the holiday season will come back? What is a Loyalty Program? Diversifying Loyalty Rewards with Smile.io

Social Media 78

Social Media Recommendation Blog Gifts 78

RetailMinded

JULY 29, 2023

This enables them to deliver a personalized and captivating shopping experience that precisely caters to the needs of their customers. Embracing Omnichannel Retailing For businesses to sustain their competitive edge, offering customers a seamless shopping experience across various platforms is vital.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

This enables them to deliver a personalized and captivating shopping experience that precisely caters to the needs of their customers. Embracing Omnichannel Retailing For businesses to sustain their competitive edge, offering customers a seamless shopping experience across various platforms is vital.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Korona

NOVEMBER 10, 2022

However, by increasing customer retention by 5% , profits can increase by 25-95%. Additionally, the success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Allow customers to pick up where they left off, even after leaving your site.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Smile.io

OCTOBER 30, 2023

At the core, there are three main types of loyalty programs—points, VIP, and referral programs. Determining which type or types of loyalty program is best, depends on your specific business. But whatever you choose, the ultimate goal is always to improve customer retention.  answering all customer questions. 

Shopify 73

Shopify Merchant Services POS Omnichannel 73

Omnisend

JUNE 15, 2021

Doing so creates a lifelong customer that engages with and purchases from you over and over again. This is the role that customer lifecycle management plays in ecommerce—creating brand loyalty while establishing and skyrocketing customer retention. Retention marketing is useful during each stage of the lifecycle.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Ecommerce Platforms

MARCH 14, 2023

Customer engagement: Use apps to leverage innovative, bespoke customer listening tools, and engagement solutions to enhance customer touchpoints, increase retention and improve your chances of customer loyalty. There’s also real-time reporting for actionable customer insights and forecasting.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

lateshipment

FEBRUARY 10, 2021

When you have consistently engaged with your customers through all these touchpoints, you can leverage them and set your customer towards their next purchase, an opportunity i.e This will forge strong customer relationships and foster brand loyalty. now lost due to the CX gap.

Improvements 130

Improvements Customer eCommerce Shipping Costs 130

lateshipment

FEBRUARY 10, 2021

When you have consistently engaged with your customers through all these touchpoints, you can leverage them and set your customer towards their next purchase, an opportunity i.e This will forge strong customer relationships and foster brand loyalty. now lost due to the CX gap.

Improvements 130

Improvements Customer Shipping Costs Payment Services 130

ROI Revolution

AUGUST 5, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. In fact, 7 6% of Instagram users have made an impulse buy on social media simply due to ease of purchase. Social media + COVID-19 trends.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. In fact, 7 6% of Instagram users have made an impulse buy on social media simply due to ease of purchase. Social media + COVID-19 trends.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. In fact, 7 6% of Instagram users have made an impulse buy on social media simply due to ease of purchase. Social media + COVID-19 trends.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148