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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

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Shopping Cart Abandonment: 7 Tips to Capture Revenue

Groove

Experiment With Live Chat & Chat Bots. When discounts and promotions are successfully implemented, your business is more likely to encourage customers to convert. This will help drive customer loyalty and customer acquisition. Experiment With Live Chat & Chat Bots.

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How Consumer Electronics Brands Can Reduce Holiday Shopping Returns

ESW

Consumer Electronics Returns: The Current State of Affairs The challenge of handling online returns is nothing new, according to Chad Johnson , VP of Consumer Electronics, Digital and Gaming at ESW. This minimises confusion, ensures accurate expectations and fosters satisfied customers who are less likely to return the product.

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Ecommerce IT Support: 7 Key Services Every Online Retailer Needs

365 Retail

Besides providing worry-free operations, ecommerce support services are paramount to forming great customer service—a crucial aspect that could make or break your digital venture. This brings us to an important question: As an online merchant, what key services do you need to stay ahead of the game?

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How to Use Facebook Messenger to Sell More E-Commerce Products

Kissmetrics

47% of customers surveys say that they didn’t have a positive live chat experience in the last month. Not only that, but 56% of consumers can’t recall any exceptional live chat experience. A survey conducted by Kayoko found that while consumers love real-time support, they hate the typical live chat experience.

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The 8 Tools and Strategies Proven to Acquire New Customers & Increase Customer Engagement

BigCommerce

As we approach crunch time in the world of online shopping, now seems like as good a time as any to review the best tools and techniques for acquiring new customers, increasing repeat business, and minimizing loss. The whole ecommerce game boils down to getting people to buy your product. BigCommerce app that could help: Live Chat Inc.

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Black Friday Promotions to Increase AOV

GetElastic

Customer Loyalty Program Specific Offers. As we know it’s more expensive to land a new customer versus keeping an existing one , so why not capitalize on the strength of a lifetime customer to increase the cart? Live Chat. A live chat feature can mirror a personal shopper.