article thumbnail

Seen and Heard at #NRF2024: 5 Trends from the Big Show

Retail TouchPoints

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. The top five themes include: 1.

ACH 222
article thumbnail

How to get repeat customers: Proven strategies for success

Omnisend

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Returning customers also benefit your reputation, strengthening your market position.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 E-Commerce Shipping Best Practices You Should Know

lateshipment

It can help customers navigate the website and answer questions with ease. It could recommend products and increase AOV. It could even provide exclusive discounts if a customer is close to abandoning their carts. Provide multi-channel customer support. This way you can take care of expanding your business.

eCommerce 130
article thumbnail

Boosting Conversions: A how-to guide for enterprise retailers

Fabric

With the hustle and bustle of the Cyber 5 shopping season still fresh in retailers’ mind, and as we enter the home stretch of this holiday season, it’s important to take a moment to reflect on what worked and what still needs improvement for the overall customer shopping experience. million people visiting physical retail locations and 134.2

article thumbnail

Ramp Up Sales With Industry-Leading Ecommerce Customer Experience

Kibo

Every retailer wants their customers to have the best possible customer experience with their brand, and a disappointing CX is now a major turn-off for consumers. But what’s the best way to achieve it in a highly competitive, multi-channel world? . Firstly, customers are prepared to pay more for a great experience.

article thumbnail

The Case for Extreme Personalization

GetElastic

Extreme personalization, sometimes referred to as marketing to a customer segment of one, is the holy grail of the multi-channel world. Extreme personalization comes down to one simple reality: customers expect your company to know who they are — no matter what method or touchpoint they are using.

article thumbnail

Best 20 Email Marketing Software for eCommerce in 2023

Algopix

By including personalized product recommendations, tailored offers, and customized content, businesses can drive higher engagement and sales. Customer Support and Training Responsive customer support and comprehensive training resources are crucial for businesses to make the most of their email marketing software.