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Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

lateshipment

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

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Salesforce Predicts Just 1% YoY Online Sales Growth for U.S. Holiday Season

Retail TouchPoints

To maximize both sales and profitability this holiday season, both retailers and brands will need to focus on customer retention and loyalty: “A lot of switching happened over the past few years, and now consumers are looking for value and quality,” said Garf.

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7 Biggest Traps That Ecommerce Platforms Don’t Tell Retailers

Retail TouchPoints

Today’s online shoppers have already formed certain intuitive expectations when it comes to services offered by these ecommerce platforms, such as transparent pricing and product information, on-time order fulfillment, timely email/SMS notifications and of course, a quick and easy payment process. No Compatibility with Social Media.

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How to stay agile with an omnicommerce strategy

GetElastic

Studies show that businesses who adopt this approach have customer retention rates 91 percent higher than competitors who do not. When products are offered on different social media channels and websites, retailers need to leverage the right technology to help.

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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

Online shopping is gaining more momentum around the globe, with a growing number of new companies using social media platforms and marketplaces to launch their novelties. To meet the right customers, retailers use Facebook and Google ads that are personalized and highly targeted. Personalization in the data mining age.

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Turnkey Dropshipping Store Providers: A Quick Guide

Ecommerce Platforms

Instead, your drop shipping partner will handle your orders, fulfillment, and shipping. All the suppliers assure shipping within 2-5 days to ensure better customer retention. Whereas, on advanced plans for $299, you also get social media graphics, SEO, and a customized logo. Go to the top.

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Delivery Experience Management (DEM): Retail’s New Weapon To Drive Customer Experience

lateshipment

Organizationally Delivery Experience Management (DEM) sits at the very intersection of onsite customer experience, post-purchase customer experience, and last-mile order fulfillment. . Improve Customer Retention and Customer Lifetime Value (CLV). What is Delivery Experience Management?