Retail TouchPoints

MARCH 5, 2024

Every brand is fighting to win and keep customer loyalty, and True Religion is no different. We covered all of these activations across our social channels and, of course, it’s still on our [social] grid. HOOPBUS helped us stage a basketball game on this new court, including the True Religion team and others.

Fashion 264

Fashion Travel Multi-channel Games 264

Smile.io

MAY 22, 2020

Valued at $523 billion, the beauty industry has scaled dramatically over the last decade, becoming more innovative and trend-focussed, with many brands finding unique ways to own the customer journey. Here are 5 ways to successfully build loyalty into your beauty brand: 1.

Customer Loyalty 46

Customer Loyalty Beauty and Health Customer Social Media 46

RetailMinded

JANUARY 10, 2024

In fact, this is a huge appeal to customers across the generations and has opportunities that appeal to many categories that include home decor, beauty and wellness, accessories and fashion, paper goods, pet products, kids and baby goods, and jewelry. Do you offer a multi-carrier shipping strategy? Why or why not? Learn more here.

Small Business Retail 86

Small Business Retail Shipping Costs Retail Multi-channel 86

Algopix

JANUARY 22, 2024

Building a loyal customer base that consistently returns to make repeat purchases is the foundation of sustainable growth and profitability for any eCommerce business selling on Amazon. With over 200 million customers worldwide, Amazon offers sellers an unparalleled opportunity to tap into a vast pool of potential repeat buyers.

eCommerce 110

eCommerce Shipping Costs Payment Services Social Media 110

Smile.io

FEBRUARY 12, 2024

  Email marketing has the potential to foster the customer journey and build rapport like no other marketing endeavor can. Not a spectacularly designed website, a viral social post, or clever advertising.  Email marketing surpasses all other marketing channels in driving purchases.   Trust equals sales.

eCommerce 79

eCommerce Marketing Customer Loyalty Multi-channel 79

Ecommerce Platforms

OCTOBER 4, 2022

In this Shopline review, we’ll cover the platform’s key features, pricing, and customer support to help determine whether it's the right option for your new online store. It offers B2B-related features, dropshipping with AliExpress, live streaming, and social media capabilities, allowing you to expand your business in more ways than one.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

MagentoBrain

MAY 25, 2023

Chatbot builder software has become increasingly popular in recent years as businesses seek to automate customer interactions and improve customer experience. Whether you are looking to build a chatbot for customer service, lead generation, or e-commerce, there is chatbot builder software that can meet your needs.

Multi-channel 72

Multi-channel Payment Services eCommerce Social Media 72

GetElastic

NOVEMBER 23, 2022

In the past few years poor customer experience and sluggish page loads caused by monolithic platforms have accelerated the need for better flexibility and the ability to create a more personalized customer experience. As a business grows, the system can easily support multi-channel, multi geography and multi-brand.

Multi-channel 78

Multi-channel Merchant Services Customer Experience B2C 78

Omnisend

JUNE 15, 2021

Customer lifecycle marketing is frequently hailed as the way to find success when targeting customers. Not only does it boost marketing efforts for merchants, but it also makes that marketing much more relevant for customers. . Engage with customers at different stages of the lifecycle. Reading Time: 7 minutes.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Algopix

DECEMBER 2, 2020

No matter the industry, customers today have more ways to research their options than ever before. Customer experiences are the ultimate deciding factor that separates successful companies from the rest. And how are companies using AI classification to revolutionize the customer experience? Catalog Price Optimization.

Customer Experience 78

Customer Experience Improvements Management Customer 78

365 Retail

FEBRUARY 23, 2022

Scott Logie is Customer Engagement Director at REaD Group and Chair of the Customer Engagement Committee of the DMA (Data & Marketing Association). . This could perhaps be due to the rise in customer loyalty. . Encouraging customer loyalty. The subscription phenomenon.

Subscription 104

Subscription Payment Services Marketing Multi-channel 104

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 76

Customer Loyalty Customer Jewelry Social Media 76

GetElastic

OCTOBER 21, 2022

Experts on this list are segmented by their respective area of expertise, and have either published insights, consistent social media content, bestselling books, speaker series, or podcasts. Chou is a contributing author to EcommerceFuel, Sumo, Social Media Examiner, and a few others, and has a great Twitter account to keep up with.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Smile.io

FEBRUARY 2, 2024

has built up the world's largest dataset of loyalty and retention data. has built up a decade of all-time data with over 700 million shoppers and over 800 million point transactions of customers earning and redeeming points with ecommerce brands. has the world’s largest loyalty dataset, with 100,000 merchants.  

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 171

Consumer Payment Services Fulfillment Multi-channel 171

Korona

NOVEMBER 30, 2022

The success of a retail business depends on its ability to retain customers and build loyalty. Customer engagement is based on product quality, price, customer service, and loyalty programs. Loyalty programs aim to reduce selling costs, build customer profiles for targeted offers, and increase sales. .

Customer Loyalty 52

Customer Loyalty Retail Shipping Costs Social Media 52

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Table of contents What is multi-channel retailing?

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Ecommerce Platforms

APRIL 3, 2020

Your B2B platform will give you everything from a customizable checkout experience that you can use to convert customers, to marketing tools and analytics. Whether you’re selling to a company or an end-customer, you’re going to need a strategy for building relationships with your target audience. Sell on multiple channels?

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

Ecommerce Platforms

JULY 21, 2021

From extensive product options, marketing and SEO tools, customer management features, and much more besides, both Shift4Shop and Shopify have lots to offer. Simply select your preferred theme, customize it to your liking, and upload your first products. This works wonders if you're looking to get into multi-channel selling.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Smile.io

MAY 4, 2022

But growing a business and engaging with new customers is always easier said than done. In this article, I lay out 7 strategies that could help you revitalize your online store, engage your customers, and grow your revenue. Turn first-time customers into repeat business Getting that first sale from a customer can be painstaking.

eCommerce Marketing 75

eCommerce Marketing eCommerce Marketing Customer Retention 75

SellBrite

FEBRUARY 27, 2019

Specifically, both use unique, custom-made product packaging design as a tangible representation of what they each stand for. Both brands have managed to create the expectation of exceptional customer experience and quality—with their packaging. Carry the online customer experience into the real world.

eCommerce 139

eCommerce Social Media Magazine Subscription 139

SellBrite

MARCH 30, 2018

Customer Service / Advocacy / Loyalty. I look at it as less of a Jedi mind trick and more of a cobbler, delicately inspecting, tweaking, and improving your store’s language, pricing strategy, customer personas, and more. The tools are grouped into five main categories: Marketing. Business / Product Management. Miscellaneous.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. Why is customer retention so important?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

SellBrite

MAY 13, 2019

The main challenge for any ecommerce business is standing-out and reaching customers, which can be incredibly difficult among the competition. All the more difficult, too, considering all the ways in which the ecommerce customer base is changing. With this extremely welcome social development comes a new level of scrutiny on brands.

Mobile eCommerce 117

Mobile eCommerce Mobile eCommerce Social Media 117

Ecommerce Platforms

JANUARY 24, 2023

The bottom line: It’s a given that customers will read online reviews before deciding on a product Just look at popular online marketplaces, for instance. Most products display positive, negative, and mediocre reviews posted by real-life customers. Needless to say, glowing reviews help ecommerce businesses attract customers.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Ecommerce Platforms

FEBRUARY 2, 2023

It’s an open-source ecommerce tool that promises endless customization for merchants wanting to scale their businesses. This makes it easy to integrate commerce features into your existing website or blog and sell via buy buttons on social media. Cue, Medusa.js So instead, Medusa.js

Shopify 104

Shopify Shipping Costs Merchant Services Payment Services 104

365 Retail

NOVEMBER 13, 2023

Navigating the rollercoaster of customer expectations is often a bit like walking a tightrope for retailers. Affecting all sectors, this phenomenon challenges retailers worldwide, driving them to stay on top of trends, customer preferences, and shifting moods. However, seasonal demand fluctuations also pose potential risks.

Retail 52

Retail Shipping Costs Multi-channel Supplies 52

BigCommerce

SEPTEMBER 28, 2017

A majority of these jobs are allocated to distribution and fulfillment, but a proportional number of these jobs also go into operations, management, and of course, customer service. When it comes to customer service these days, ecommerce businesses are expected to deliver the highest quality experience. This is no surprise.

Channel 402

Channel Live Chat Multi-channel Customer 402

Algopix

JULY 16, 2023

By leveraging the power of the best email marketing software, businesses can engage with their target audience, drive conversions, and boost customer loyalty. This streamlines marketing efforts and enhances customer experiences. Look for software providers that offer reliable support channels and educational materials.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

retailnext

FEBRUARY 19, 2020

Moreover, customers today are very demanding. Squareup.com stated that 64 percent of SMBs said customers are more focused on finding the lowest prices versus supporting local businesses. Squareup.com stated that 64 percent of SMBs said customers are more focused on finding the lowest prices versus supporting local businesses.

Management 59

Management Retail Shipping Costs Multi-channel 59

SellBrite

JULY 14, 2020

These stores can be anything from a brand-new “starter kit” to a full-fledged business with an established base of loyal customers. A store that requires more work to build up an audience should be priced lower than a store with an established customer base and email list to boot. Nondisclosure agreements. Find the right store.

Shopify 101

Shopify Shipping Costs Payment Services Payments 101

Smile.io

JANUARY 31, 2023

Your current website isn’t meeting customer expectations If your site isn’t leading to sales via a streamlined customer experience, it’s time for a refresh. Data shows the top priority for businesses in the next five years is customer experience (45.9% of respondents) —over product and pricing.

SEO 70

SEO Customer Experience Blog eCommerce 70

Ecommerce Platforms

DECEMBER 20, 2019

For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. They also need to offer customers loyalty programs and discounts to keep those same consumers even happier. Who are Revel's Customers? A Brief Background.

POS 118

POS Payment Services Payments Point of Sale 118

Payoneer

FEBRUARY 22, 2023

To overcome these challenges, businesses must prioritize creating reliable delivery networks, secure payment options, and cost-effective shipping methods while establishing customer trust. Often, these companies resort to alternative means, such as using major landmarks or seeking help from locals to locate customers.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Smile.io

MARCH 10, 2020

What apps do you use to keep customers engaged once they have arrived? From emailing your customers about promotions, sending them critical info for rewards programs, or just to stay in touch, there’s a reason it’s so powerful. Do you want 404 links fixed so you don’t have frustrated customers? Who is using them?

Shopify 46

Shopify Marketing SEO Customer Loyalty 46

AcquireConvert

OCTOBER 23, 2022

Shopify started life in Ottawa, Canada in 2006 intending to provide a complete ecommerce solution for aspiring store owners who didn’t want to go to the time and expense of developing a custom store from scratch. Successful ecommerce websites look and act the part, creating a seamless shopping experience and breeding customer loyalty.

eCommerce Platforms 51

eCommerce Platforms Shopify Merchant Services eCommerce 51

Algopix

NOVEMBER 6, 2023

One strategy that has become increasingly important in this pursuit is multi-platform analysis. These platforms offer a vast customer base, streamlined logistics, and access to a global market. This is where multi-platform analysis becomes a critical strategy for success. What Is Multi-Platform Analysis?

Multi-channel 116

Multi-channel eCommerce Order Fulfillment Social Media 116