Omnisend

MARCH 16, 2021

Have you ever received a product recommendation that just didn’t make sense? In ecommerce, you always want the message you send to be relevant to your customer. 4 Benefits of Personalized Product Recommendations for Ecommerce. Product recommendations are products that appear onsite, in emails, or in other marketing messages.

Recommendation 158

Recommendation Accessories eCommerce Shipping Costs 158

lateshipment

JULY 17, 2020

Running re-targeting ads on social media could do the trick, but if you want to kick things up a notch, here are some techniques and tips to keep in mind. . Why focus on customer retention , and not just increasing the number of new visitors? Deliver great customer service. That’s where re-targeting comes in. Think Ahead.

Customer 237

Customer Shipping Costs eCommerce Customer Retention 237

Retail TouchPoints

JANUARY 31, 2024

Lately, Intuit Mailchimp has been laser focused on solving our customers’ clustomer problem. In our recent survey with Edelman DXI , we found that customers are 87% more likely to click into an email if it’s personalized to them, and 71% of customers are more likely to purchase from a company that sends them personalized email.

Marketing 238

Marketing Customer Retention Shopify Social Media 238

Korona

MARCH 25, 2022

Given that the probability of an existing customer returning to purchase something at your store is 60-70% compared to the 5-20% chance of converting a new customer, it’s no surprise that eCommerce brands are prioritizing customer retention. 7 Ways to Improve Customer Loyalty.

Customer Loyalty 98

Customer Loyalty eCommerce Customer Social Media 98

Retail TouchPoints

SEPTEMBER 21, 2023

While AI presents vast possibilities to enrich this journey, it also ushers in significant challenges that could negatively impact customer retention and a brand’s bottom line. tickets, offer dynamic discounts to hesitant customers and even nudge satisfied buyers toward referrals.

eCommerce 264

eCommerce Customer Loyalty eCommerce Platforms Shipping Costs 264

RetailMinded

FEBRUARY 18, 2023

With the retail eCommerce domain growing increasingly competitive, businesses have realized that the costs of acquiring new customers are significantly higher as compared to the costs of retaining existing customers. Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one?

Social Media 52

Social Media Customer Retention Subscription Retail 52

Smile.io

APRIL 30, 2024

Customer engagement is a crucial aspect of any successful marketing strategy. It helps build long-lasting customer relationships and boosts brand loyalty.    But how do you boost customer engagement ? You then use this data to create custom email campaigns with relevant content and offers. Matt Hennessy - Smile.io

Customer 70

Customer Shopping Carts Shipping Costs Subscription 70

lateshipment

NOVEMBER 26, 2023

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Smile.io

APRIL 6, 2023

Let’s say you noticed your business wasn’t acquiring as many new customers as you expected, and you want that to change. Well, believe it or not, one of the most sustainable ways to improve your customer acquisition cost is through customer retention. What is Customer Retention, and Why is it Important?

Customer 96

Customer Customer Retention Blog eCommerce 96

lateshipment

AUGUST 13, 2021

Dropshipping is a method to fulfill orders by listing products online and passing them to a third-party supplier responsible for shipping them to the customers. This business model does not require the store owner to keep a stock of the products but rather get involved in other aspects like management, customer service, and store maintenance.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

lateshipment

FEBRUARY 3, 2023

Why Prioritizing Acquisition over Retention May Not Be the Best Move to Make When It Comes to Building a Customer Base ‘X’ is an e-commerce company that deals with fast fashion and focuses only on acquiring new customers through heavy discounting and advertising. Here are some metrics that speak for themselves.

eCommerce 130

eCommerce Shipping Costs Customer Shipping 130

Omniconvert

JULY 16, 2019

Our mission is to provide insights and ideas from world-class professionals on the topic of growth and to cut through the noise of so-called marketing tips and tricks, revealing the money-making strategies behind e-commerce.

eCommerce 109

eCommerce Recommendation Marketing Blog 109

Kissmetrics

FEBRUARY 22, 2021

Do it right, and you’ll have a customer for life. If you want to retain customers, you need the right onboarding system. How Does a Smooth Onboarding System Help Retain Customers? Customer retention isn’t just another vanity metric. Customer retention isn’t just another vanity metric.

Customer Retention 279

Customer Retention Document Improvements Information 279

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Smile.io

JANUARY 18, 2022

On top of that, 64% of customers find order confirmation emails the most valuable of all email communications they receive from a brand. Needless to say, there are lots of opportunities to leverage these awesome emails to grow your business and provide a better customer experience. What are transactional emails?

Shipping Costs 62

Shipping Costs Merchant Services Shipping Customer Retention 62

BigCommerce

SEPTEMBER 21, 2018

38% of marketers call affiliate marketing one of the top customer acquisition methods. We’re on a mission to provide businesses like yours marketing and sales tips, tricks and industry leading knowledge to build the next house-hold name brand. That said—what is an affiliate program? How can you get started?

eCommerce 344

eCommerce Customer Retention Payments Management 344

365 Retail

NOVEMBER 14, 2022

It’s no secret that customers start their research well in advance of Black Friday, with eager bargain hunters revealed to be searching for deals 12 weeks before the big day. . But the peak season sales market is a competitive one, so getting ahead of the game and understanding your customer’s wants and needs is critical.

Payment Services 57

Payment Services Shipping Costs Merchant Services Order Fulfillment 57

Smile.io

SEPTEMBER 11, 2023

“Our community has steadily grown over the years, and we receive messages from customers all the time to say how much they love and appreciate our products,” shares Sophie Coleman, Marketing Director of Oatopia. One of the best ways to increase purchase frequency is by giving your customers a reason to come back sooner.

Customer 46

Customer Shipping Costs Events Reference 46

Klaviyo

APRIL 12, 2018

They’re almost always opened, providing an opportunity to set the stage for customer retention and future purchases. In this post, I’m going to go over the benefits of sending a thank you email and ways to optimize them to help you increase customer retention. For ecommerce stores, customer retention is vital.

Customer Retention 100

Customer Retention Recommendation Shipping Customer 100

Smile.io

JUNE 1, 2022

New customers are exciting. Bringing in new customers is a thrill–and it makes your vanity metrics look incredible. But when you dig down into the metrics that matter, you often find that your best trade comes from existing and repeat customers. Existing customers vs. new prospects graphic. Take AOV, for example.

Customer Experience 88

Customer Experience Improvements Customer Customer Retention 88

Smile.io

FEBRUARY 4, 2020

Growing your customer base is important for any business, especially new ones. Without customers, how can you grow sustainably and make profit? Your customers are your brand’s lifeblood, but in order to increase your customer base, you need to understand what a customer base is in the first place.

Customer 49

Customer PPC Social Media Merchant Services 49

Payoneer

FEBRUARY 22, 2019

While bringing in new customers is important, over 40% of a business’s profits come from existing customers. As a result, customer retention is just as important, if not more so, then acquisition. Put Customer Experience First. A top way to boost customer satisfaction is by offering free shipping.

Customer Retention 20

Customer Retention Customer Shipping Costs Social Media 20

Omnisend

MAY 30, 2021

Understanding customer behavior is essential for any merchant. The right customer data can help drive your buyers to make more personalized purchase decisions—and this is where behavioral segmentation comes into play. Omnisend’s studies have revealed that custom automation can yield incredibly high open and click-through rates.

Customer 114

Customer Merchant Services Subscription Omnichannel 114

Kissmetrics

APRIL 28, 2021

You can reach new customers, track your results, and manage your budget. Humanizing your brand can give you a competitive edge and improve customer retention. It shows you’re taking a customer-centric approach, and you understand your buyers. Humanizing Your Brand Gives a Customer-Centric Approach.

PPC 195

PPC Customer Retention Social Media Recommendation 195

Omnisend

APRIL 23, 2021

Bringing new customers to the checkout is a difficult challenge for most ecommerce merchants, but keeping them coming back is another challenge altogether. Once you have a first-time buyer as a customer, you should strive to upgrade them to a repeat customer. The customer isn’t satisfied by the quality of the product.

Customer 78

Customer Merchant Services Multi-channel Reference 78

Smile.io

JULY 7, 2023

Removes dependency on ads and promotions for traffic There has been a deep reliance on ads to aquire customers to make that first purchase or simply create brand awareness. Would your business continue to be top of mind for new and repeat customers? If you can get a repeat customer, their AOV increases. Blog Mike Rossi 2.

Customer Retention 85

Customer Retention Blog Customer Experience Jewelry 85

Kibo

SEPTEMBER 3, 2019

In short, the emphasis is on acquiring new customers. But the benefits to optimizing B2B eCommerce perhaps even more significant for building customer retention – and with self-service becoming increasingly the norm for repeat orders, the ROI can make a powerful case for continued online investment.

B2B 48

B2B Payment Services Payments Customer Retention 48

Kissmetrics

OCTOBER 21, 2021

This in-depth guide provides actionable tips for successfully planning your quarterly ad campaign. I recommend the SMART method for goal setting. The different platforms will have different tips and tricks for budget optimization. what the results show worked and what didn’t), and outline recommended next steps (e.g.,

Customer Retention 283

Customer Retention Marketing Social Media Recommendation 283

Shopping Signals

MARCH 21, 2023

Hey there ecommerce entrepreneurs, I’m here to share some amazing tips on how you can boost your online sales. In this article, I’ll be giving you the inside scoop on how to make sure your website stands out from competitors and gets noticed by potential customers.

eCommerce 52

eCommerce SEO Improvements Mobile 52

Optimizely

JULY 31, 2018

But Andrew Youderian’s podcast delivers on its promise, at least in terms of the actionable tips he provides. Where to start: Using Customer Lifetime Value to Grow Your Business — Andrew looks at how to calculate one of our favorite metrics, then gives tips for putting it to good use. Shopify Masters. My Wife Quit Her Job.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Retail TouchPoints

JULY 21, 2022

Wade are putting a microscope on how social networks, retailers and other apps are using health data and other Personal Identifiable Information (PII) to create a customized (and helpful) user experience. The benefits go far beyond building trusted and profitable customer relationships.

Marketing 273

Marketing Consumer Information Customer Retention 273

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. How do you do that?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

BigCommerce

FEBRUARY 1, 2018

Productivity Tips for Business Owners. Let’s say that you are a solopreneur that has to handle emails from customers, packaging and shipping products, and marketing via your social media networks. Want more productivity tips and applications? Aside from our own blog at Inflow , I recommend the Get Elastic ecommerce blog and Moz.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Smile.io

APRIL 21, 2020

That all the work you’ve put into acquiring a new customer has paid off. But while making a sale might be your endpoint, it represents the beginning of your relationship with your new customer. And when attracting new customers costs five times more than retaining existing ones , it’s a relationship you’ll want to nurture.

Customer 77

Customer Recommendation Shipping Costs Shipping 77

Smile.io

APRIL 21, 2020

That all the work you’ve put into acquiring a new customer has paid off. But while making a sale might be your endpoint, it represents the beginning of your relationship with your new customer. And when attracting new customers costs five times more than retaining existing ones , it’s a relationship you’ll want to nurture.

Customer 77

Customer Recommendation Shipping Costs Shipping 77

Smile.io

JANUARY 2, 2020

Check out some other amazing loyalty programs in our Top 10 Customer Loyalty Programs of 2018 post. Reward programs show customers that you appreciate their loyalty , and it can boost your customer retention rates by offering perks for your repeat shoppers. Aside from loving their product, what makes you return?

Customer Loyalty 67

Customer Loyalty Customer Travel Customer Retention 67

Omnisend

OCTOBER 8, 2020

This time around, it was a one-day digital summit focused on tips and best practices to get your store ready for the holiday season. Mat Bingham shared great tips on how to get creative on-site and how to stay ahead of the competition before, during, and after the holidays. Reading Time: 6 minutes.

eCommerce 148

eCommerce Shopify Events Customer Retention 148