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Reimagining Retail: Where Online Meets the High Street

Retail TouchPoints

Despite the undeniable appeal of online shopping, which offers unparalleled speed and convenience, brick-and-mortar stores still hold significant value for customers, providing tangible, sensory experiences and serving as community hubs that foster human connection.

Retail 259
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eCommerce Tech Stack: Choosing the Right Fit for 2024 & Beyond

Groove

For instance, using an open-source platform like WooCommerce or Magento requires web development skills to customize the codebase and create unique templates. Ensuring that your chosen eCommerce platform supports these essential integrations is crucial for creating a seamless experience for both your customers and your internal team.

eCommerce 195
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How Headless Commerce Supports the D2C Customer Journey

Kibo

They create (or source), market, and sell their products directly to customers. D2C brands connect with customers using primarily digital channels and touchpoints like social media, eCommerce websites, mobile apps, SEO/paid search and email. The D2C Customer Journey. The D2C model supports customers by fully understanding them.

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3 eCommerce Email Marketing AI Tools That Online Merchants Will Love

Groove

In the realm of digital marketing, email continues to be a potent and influential channel for engaging with audiences, fostering customer relationships, and driving business growth. In conclusion, HubSpot's AI-powered tools offer an array of functionalities that can transform the way eCommerce merchants manage their operations.

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How to Overcome the Pain Points of Your CRM

The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. It’s no secret, only 13% of salespeople are satisfied with their CRM. The result? Less organization, more confusion, and fewer deals closed.

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4 Ways Dunning Management Reduces Churn

FastSpring

With such an important business metric on the line, SaaS companies need to be very diligent about how they’re managing recurring billing to ensure that their business is supported with a consistent stream of revenue at all times. Reason #1: Dunning Management Saves You Time. Reason #3: Reduce Your Customer Churn.

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The History, Present, & Future of AI (Artificial Intelligence) and eCommerce

Groove

Today, businesses have access to advanced AI tools and technologies that empower them to streamline operations, personalize customer experiences, and drive growth. By embracing automation, eCommerce merchants can optimize their operations, deliver exceptional customer experiences, and stay competitive in a rapidly evolving digital landscape.

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How Product Teams Can Benefit from Feature Flags

In this ebook, we’ll explore: Different use cases for feature flags for product managers and product teams. How Flagship customers leverage feature flags to create more agile and autonomous processes. Using feature flags with experimentation to accelerate time-to-value.

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How ZoomInfo Enhances Your ABM Strategy

For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. Download this eBook to learn how to start improving your marketing team's data!