Retail TouchPoints

APRIL 26, 2023

Home and living ecommerce company Home24 is improving product search on its website and mobile app through a partnership with Constructor that will enable more feature-rich, intuitive and personalized experiences for shoppers.

Multi-channel 202

Multi-channel Accessories Channel Mobile 202

Ecommerce Platforms

DECEMBER 21, 2019

A customer stops by your store and tries to buy a product. Inventory management software could be the difference between losing customers for life and keeping people around for years to come. Inventory management software could be the difference between losing customers for life and keeping people around for years to come.

Management 169

Management Multi-channel Payment Services WooCommerce 169

Algopix

JULY 24, 2023

In the fast-paced world of eCommerce, managing orders efficiently is crucial to the success of any online business. This is where Order Management Systems (OMS) come into play. What are Order Management Systems? It improves efficiency, reduces errors, enhances customer satisfaction, and allows businesses to scale seamlessly.

Payment Services 78

Payment Services Merchant Services Operations Management 78

365 Retail

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . If experience has become an integral part of brand strategy, it is because brands are more customer-focused than ever.

Omnichannel 98

Omnichannel Customer Experience Management Payment Services 98

Retail TouchPoints

DECEMBER 15, 2022

While instinct and surmise may have worked in the past, today marketers need to recognize exactly what customers want, when they want it and how they want it. Also, it is not enough for marketers to just ‘know’ their customers; it is important for them to be one step ahead and predict what they need and how they will behave.

Multi-channel 213

Multi-channel POS Customer Data Mobile 213

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce provides users with features required for sales management, purchasing, merchandising, inventory, customer marketing and experience, operations, and logistics. This means that with BetterCommerce the power is given to the user to decide how the commerce platform can be customized or implemented. Omnichannel.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

RTP blog

SEPTEMBER 18, 2017

So you go to the retailer’s app or mobile site, scan the barcode and find the sweater in your size. Of course, checkout is simple because the retailer set up tools that enable one-touch checkout, so that checkout is as easy as tapping a button — without requiring a customer to enter in all their payment, shipping and billing information.

Merchant Services 300

Merchant Services Multi-channel PayPal Mobile 300

GetElastic

AUGUST 11, 2021

For decades now, teams have leveraged Content Management Systems (CMS) to manage and deliver dynamic content across the web. For decades now, teams have leveraged Content Management Systems (CMS) to manage and deliver dynamic content across the web. What is a Content Management Systems (CMS)?

Management 148

Management eCommerce Multi-channel Channel 148

MagentoBrain

MAY 16, 2023

What is Adobe Experience Manager? Adobe Experience Manager (AEM) is an enterprise content management system (CMS) that is designed to help businesses create, manage, and deliver digital content across multiple channels and touchpoints.

Management 52

Management Multi-channel Document Channel 52

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 135

B2B Mobile eCommerce Shipping Costs 135

Fabric

SEPTEMBER 12, 2023

Before the ubiquity of mobile devices like smartphones and tablets, the success of e-commerce hinged on consumers’ access to personal computers. According to Insider Intelligence, mobile e-commerce sales are expected to account for 40.4% Modern e-commerce is continually changing, spurred, in part, by shifting consumer trends.

eCommerce 130

eCommerce Payment Services eCommerce Platforms Merchant Services 130

Retail TouchPoints

JULY 28, 2021

Walmart will make its own technologies across both digital and physical channels available to other retailers. Retailers will be able to access Walmart’s cloud-based services to reach new customers through Marketplace and offer national two-day shipping through Walmart’s Fulfillment Services. in a statement.

Other 284

Other Multi-channel Shipping Costs Retail 284

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. It’s another to develop strategies and procedures that meet customer expectations without damaging revenue and profits. billion in sales in Q3 2020.”

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 130

B2B Mobile eCommerce Shipping Costs 130

GetElastic

MAY 22, 2019

Mobile commerce apps for B2B are increasing, and with good reason — 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app. How mobile applications support B2B commerce.

B2B 146

B2B Mobile eCommerce Shipping Costs 146

Kissmetrics

NOVEMBER 30, 2020

When your human team has trouble managing your customer service needs with sticky notes and cluttered inboxes, you need a new solution. Customer service software lets you keep all of your tasks in the right baskets without losing track of anything. It also boosts your customer satisfaction and lightens your agents’ load.

Live Chat 239

Live Chat Customer B2B Social Media 239

Groove

APRIL 1, 2022

That being said, it’s important for eCommerce stores to accommodate their customers’ preferences when shopping online. Packaging for in-store items does not require a unique unboxing experience, but it needs to be eye-catching so that customers buy your products over your competitors’. increased $63 billion. Don’t ever forget this!

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

Algopix

SEPTEMBER 12, 2023

Creating and maintaining a product catalog with regularly updated and detailed product descriptions, as well as appealing imagery to present your products to your customers, will ultimately result in higher sales at the bottom line. EcomDash www.ecomdash.com EcomDash is a multichannel inventory management tool for all Amazon sellers.

Multi-channel 95

Multi-channel eCommerce Shipping Costs eCommerce Software 95

RTP blog

DECEMBER 19, 2017

We’re still focused on tracking the customer journey, personalizing the experience for the latest new generation of shoppers, and figuring out how to collect and analyze all the data we receive. 
 The technological revolution certainly has had a strong hand in configuring the “how” of customer engagement.

Multi-channel 150

Multi-channel Customer Retail Omnichannel 150

Retail TouchPoints

FEBRUARY 9, 2022

Shoppers are focusing less on loyalty and more on their experience, with half of them saying they would switch to a new brand after just one bad customer service interaction. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake.

Payment Services 229

Payment Services Shopping Carts Omnichannel Multi-channel 229

Ecommerce Platforms

SEPTEMBER 15, 2020

As a tool for ecommerce websites , Shopify recognizes the need for good inventory management. Being able to watch everything from order status to stock level across your sales channels is vital. That’s where Inventory Management apps come in. Managing Inventory with Shopify. The Benefits of Inventory Management.

Shopify 104

Shopify Management Shipping Costs Multi-channel 104

Ecommerce Platforms

JANUARY 2, 2023

The best AI chatbots are a fantastic way to enhance your customer support strategy, by giving your customers a means of self-service. Today, we’re going to be exploring some of the more highly-rated AI bots on the market, to ensure you can offer your customers the highest quality of conversational service. Go to the top.

Customer 104

Customer Multi-channel Live Chat Social Media 104

Ecommerce Platforms

NOVEMBER 18, 2021

Plus, there are other factors like pricing, ease-of-use, and customer support that if not in the best fit for your brand can negatively affect your operational functions. If you intend to build a personal brand name this is extremely vital so your customers know exactly who they're dealing with. What is BDroppy? Logistics and shipping.

Shipping Costs 187

Shipping Costs Fashion Payment Services Multi-channel 187

RTP blog

DECEMBER 10, 2018

Multi-channel commerce, personal and credit card data and third-party partnerships can all play a disparate role for cyber threats. So how can retailers keep their networks, e-Commerce sites and mobile platforms secure over the holidays and into the New Year? What Can Retailers Do To Protect Themselves And Their Customers?

Payment Services 150

Payment Services Customer eCommerce Multi-channel 150

Ecommerce Platforms

JUNE 22, 2023

On the other hand, Shopify is an all-in-one commerce platform , offering tools for payment processing, order management, website building and more. Features of Shopify POS Shopify is a leading commerce platform, created to help entrepreneurs and business owners create, manage, and run companies however they choose.

Vend 104

Vend Merchant Services Shopify Payment Services 104

Ecommerce Platforms

MAY 11, 2023

In today’s Askly review, we’re exploring the features and benefits of one of the most user-friendly tools for multilingual customer support on the market. Designed for the age of globalization, Askly ensures companies can connect with their customers in their native language, without complexity.

Live Chat 104

Live Chat Customer Social Media eCommerce Platforms 104

Retail TouchPoints

OCTOBER 27, 2021

One of the biggest challenges in marketing is quantifying the influence of each customer touch point. Even marketing teams that can map the entire customer journey have trouble identifying the exact moment or event that compelled a prospect to become a customer. The Decline of Click-Based Attribution.

Multi-channel 272

Multi-channel Games Retail Social Media 272

GetElastic

AUGUST 10, 2021

With the global adoption of mobile devices, expansion of IoT, and dynamic behavior of customer buying habits, it’s become more important than ever for brands to take a holistic, interconnected approach to their customer’s digital experiences. Starbucks & Dunkin Donuts. Bank of America. Zurich Insurance Group.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148

Retail TouchPoints

MAY 12, 2023

According to the study, TV and movies no longer dominate the media landscape like they once did as consumers, especially younger ones, increasingly turn to new digital channels for more immersive entertainment experiences. However, this isn’t a case of purely replacing one medium for another.

Games 259

Games Social Media Multi-channel Consumer 259

Kissmetrics

APRIL 20, 2021

The BOPUS (Buy Online, Pick Up In-Store) has been attracting hype for both retailers and customers, and this trend is expected to stay. However, it requires synergy between online commerce channels and physical retail to succeed. On the checkout landing page, customers can choose the date, time, and pickup location.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

Ecommerce Platforms

JANUARY 11, 2023

Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping. Today, the platform has more than 100,000 customers. ShipStation is one such solution.

Shipping Costs 196

Shipping Costs Shipping Labels Merchant Services Shipping 196

Ecommerce Platforms

JANUARY 11, 2023

Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping. Today, the platform has more than 100,000 customers. ShipStation is one such solution.

Shipping Costs 195

Shipping Costs Shipping Labels Merchant Services Shipping 195

Retail TouchPoints

AUGUST 25, 2021

If they aren’t delivering a connected and engaging customer journey, they’re not going to keep pace with the competition and they’ll quickly fall into obscurity. Customers don’t just want to buy a product — they want an experience. From Monolith to Microservices. Cloud-Native Done Right. Website downtime simply wasn’t an option.

Payment Services 246

Payment Services Retail Multi-channel Payments 246

Ecommerce Platforms

APRIL 20, 2022

These tools can both support business leaders in taking payments offline, building relationships with customers, and even building an online presence. Both solutions provide a range of POS features, as well as tools for building your own online store, strengthening customer relationships, managing team members and more.

POS 211

POS Shopify Payment Services Merchant Services 211

GetElastic

AUGUST 9, 2021

More and more brands are eager to expand their reach and connect with customers by selling directly to them. But, there are several contributing factors to consider: Customers want to buy direct: As customers become more comfortable with purchasing via digital channels, they are less likely to visit their local brick-and-mortar distributor.

Channel 148

Channel Multi-channel Payments Payment Services 148

Korona

JANUARY 26, 2023

Customer experience is at the heart of running a multi-channel retail store. Other channels such as social media, SMS, email, and online stores are all avenues to leverage for selling products and increasing the efficiency of your overall operations.

Point of Sale 52

Point of Sale Payment Services Multichannel Payments 52

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 78

B2B Mobile eCommerce Shipping Costs 78