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Consumer Survey Roundup: Retailers Must Demonstrate Safety Measures To Woo Shoppers Back To Stores

Retail TouchPoints

Consumer Pulse Survey conducted during the first week of June. When the Centers for Disease Control and Prevention (CDC) surveyed more than 4,000 U.S. Consumers have developed new shopping habits during the shutdowns, most notably a greater reliance on e-Commerce, contactless pickup and delivery and mobile payment methods.

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Party City Plans Just 25 Halloween Pop-Ups For 2020

Retail TouchPoints

“We are confident that through our contactless options and heightened safety standards, we can deliver the much-needed joy and excitement of Halloween to our customers, while also focusing on our priority of keeping our employees safe.”. Home delivery is free for orders of $35.

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Wireless 5G Revolutionizing Retail

Retail TouchPoints

Imagine a retail location where customers using an AR-powered mirror can see how clothing looks on them without ever entering a changing room. Or a customer receives immediate, personalized product promotions and recommendations the moment they walk in a store, creating a truly customized experience.

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Digital Wallets: What’s Good for the Payments Industry is Good for Retailers…Right?

Retail TouchPoints

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. Integrating digital wallets as a payment option may not immediately resonate with certain customer segments.

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How To Leverage M-Commerce For Your Retail Business

RetailMinded

This strategy can help them improve efficiency, provide the utmost customer experience, and stay competitive. For example, retail businesses now integrate omnichannel strategies like M-commerce or mobile commerce to enable mobile shopping. Hence, it can help drive customer loyalty to a higher retention rate. .

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Payment as a Key Success Factor: Beyond Just Transactions

365 Retail

According to the study on payment methods in retail carried out by the EHI Institute in Cologne/Germany, contactless payment by card and NFC are now considered the “new normal”. And mobile payment by smartphone is also picking up. This is also confirmed by current consumer surveys.

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6 Strategies for Collecting Customer Data for Early Personalization

Sailthru

In many cases, poor customer data management will be the catalyst. We all know that customer data is crucial for personalization, especially in the earliest stages of the customer journey as you’re still establishing that relationship. When you ask for customer data, you should be crystal clear about why you’re asking.