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ModCloth and Misen Outsource Omnichannel Fulfillment Operations

Retail TouchPoints

Two digital-first brands, Misen and ModCloth , are partnering with Cart.com to improve their omnichannel fulfillment and logistics operations. The brand will ship its products out of two U.S. Cookware and knives brand Misen has made Cart.com its official U.S. fulfillment partner. ”

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Data-Driven Sustainability: How Supply Chain Efficiency and Clienteling Drive More Sustainable Operations and Customer Choices

Retail TouchPoints

The brands we work with are pursuing a multitude of sustainability initiatives, from improvements in their supply chain to innovative ways to extend the usable life of their products through curated resale channels. There is also a significant intersection of sustainability with customer preference data.

Supplies 213
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3 Key Retail Metrics and How Supply Chain Readjustments Can Help

Retail TouchPoints

By first identifying and then analyzing these insights, retailers can gain visibility into what is working well and what isn’t, and where there are opportunities to improve efficiency, cost savings and customer satisfaction. Just one damaged item can have a trickle-down effect at every step of the supply chain.

Supplies 206
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Harris Poll Survey: How Supply Chain Operations Impact Customer Satisfaction During Coronavirus and Beyond

Retail TouchPoints

The supply chain has faced fulfillment challenges from this influx of online orders, along with a myriad of crisis-related disruptions including: Long wait times at warehouse depots. Improve Supply Chains, Boost Customer Satisfaction. Truck driver shortages. This point is especially important for best-selling goods.

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Alibaba Supply Chain Exec Recommends Futureproofing with AI, Blockchain and Crowdsourcing

Retail TouchPoints

But the supply chain disruptions that it exacerbated have not fallen by the wayside as easily as disposable masks did, with the global movement of goods continuing to be impacted by one challenge after another — from war and terrorist attacks to drought. The COVID-19 pandemic has, for all intents and purposes, ended.

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Digitalization Can Help Mitigate Climate-Related Supply Chain Disruptions

Retail TouchPoints

It’s just the latest example of how extreme weather has taken a toll on the supply chain; the same dramatic dry/wet weather patterns also have increased prices for coffee, nuts and select produce. They hit the supply chain without warning, and businesses are alarmingly vulnerable to them.

Supplies 240
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Supply Chain is a Customer-Facing Function (Now More Than Ever)

Retail TouchPoints

Historically, in its most simple definition, the “supply chain” division of retail was the one in charge of getting stuff in, maybe storing it for a while — maybe not (cross-docking) — and then getting whatever stuff they did store out to brick-and-mortar locations to be sold to the masses. Hey, that’s why they call it supply chain !

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