Retail TouchPoints

FEBRUARY 21, 2024

While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. This means that it’s not enough for products to be delivered quickly – customers also want to know that if those items aren’t quite what they expected, they can be returned just as quickly and easily.

Shipping Costs 219

Shipping Costs Shipping eCommerce Small Business Retail 219

Retail TouchPoints

JULY 20, 2022

With supply chain disruptions still making headlines, small and mid-sized businesses (SMBs) looking to remain competitive may contend with inventory challenges and rising rates of theft and damage in the last mile. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base.

Shipping Costs 302

Shipping Costs Shipping Merchant Services Payment Services 302

Retail TouchPoints

MAY 10, 2023

Technology Leads to Category Leadership Shipping technology has significantly improved in recent years and is now a massive determinant of CPG brand success. More Visibility and Transparency Shipper intelligence technology provides CPG brands with increased, accurate visibility to track shipments and collect supply chain performance data.

Supplies 245

Supplies Technology Shipping Costs Food and Beverages 245

Retail TouchPoints

JULY 20, 2022

Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. Experts agree that the supply chain has more impact on the customer experience than ever before. Top Supply Chain Investments.

Supplies 293

Supplies Shipping Costs Customer Loyalty Technology 293

Retail TouchPoints

OCTOBER 9, 2023

In 2024, it won’t be your dad’s supply chain. These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: Highly seasonal: Everyone is familiar with Spirit Halloween, which is a client of our 3PL customer Perimeter Global Logistics (PGL).

Supplies 288

Supplies Fulfillment Retail Omnichannel 288

lateshipment

FEBRUARY 22, 2024

Frequent Shipping and Delivery Challenges and How You Can Overcome Them High Shipping Costs Skyrocketing shipping costs are the most frequent challenge for both e-commerce merchants and customers. A not-so-fun fact is that shipping is arguably one of the biggest cost-centers for any e-commerce business.

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

Retail TouchPoints

APRIL 25, 2022

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As a result, businesses looking to gain a competitive advantage in the global marketplace are investing more heavily in supply chain management. Navigating the Dynamic and Evolving Shipping Industry.

Supplies 284

Supplies eCommerce Shipping Costs Customer Loyalty 284

lateshipment

MARCH 9, 2022

Shipping delays are inevitable even with the most efficient carriers. And when they happen, they tend to drive your customers away. Dealing with shipping delays is no rocket science but first, we’ll bust a few delay-related myths along the way to make it easier for you. Shipping Delays are More Common Than You Think.

Shipping Costs 246

Shipping Costs Shipping eCommerce Customer Retention 246

Retail TouchPoints

DECEMBER 18, 2020

The supply chain has faced fulfillment challenges from this influx of online orders, along with a myriad of crisis-related disruptions including: Long wait times at warehouse depots. Improve Supply Chains, Boost Customer Satisfaction. Reducing manufacturing expenses is key to passing cost savings along to customers.

Supplies 246

Supplies Shipping Costs Operations Customer 246

Retail TouchPoints

MARCH 6, 2024

Common missteps that mismanage customer expectations include inaccurate online product descriptions, low-quality images, lack of inventory visibility or accuracy and inadequate sizing details. This approach — where customers are refunded without being required to return an unwanted item — has its place, but it’s not a blanket solution.

Customer Experience 252

Customer Experience Shipping Costs eCommerce Improvements 252

lateshipment

OCTOBER 12, 2023

Ever thought of ecommerce shipping as a marketing tool? We’re here to say that e-commerce shipping is also a great marketing tool that e-commerce brands should consider. E-commerce shipping is the last part of the pre-purchase customer journey before the buy button is clicked.

Shipping Costs 130

Shipping Costs Shipping eCommerce Marketing 130

Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. Once goods make it off a ship, the next slowdown comes as dozens of entities with conflicts of their own work to accommodate their quick transport.

Supplies 270

Supplies Fulfillment Shipping Costs Multi-channel 270

ESW

NOVEMBER 29, 2023

In today’s global marketplace, brands are constantly expanding their reach to connect with customers everywhere. With this expansion comes challenges, such as the shipping and handling of products classified as dangerous goods. As a result, they are subject to handling, shipping, packaging and transportation regulations.

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Shipping Document Electronics Presentation 157

Retail TouchPoints

SEPTEMBER 15, 2021

Supply chains came under intense scrutiny with the advent of COVID-19 as new safety protocols, worker shortages in manufacturing countries and a range of shipping delays slowed the global movement of goods. Hal Lawton, President and CEO of Tractor Supply Company , will be the opening keynote speaker on Monday, June 20.

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Supplies Events Shipping Costs Fulfillment 224

Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Ulta’s Three Pillars Connect Supply Chain, Associates and Shoppers.

Supplies 248

Supplies Shipping Costs Travel Multi-channel 248

Wiser

JUNE 5, 2023

As a small business owner, managing supply chain issues is nothing new. Because smaller retailers cannot always order in bulk or far in advance like many larger retailers do, any supply chain disruptions are often felt faster and stronger by small businesses.

Small Business Retail 147

Small Business Retail Supplies Shipping Costs Management 147

lateshipment

MAY 15, 2023

You might have some of the best products that are also the customers’ need of the hour. You are confident of making a sale but somehow the customer who has passed through stages of funnels doesn’t become your customer. Stay tuned to learn more about shipping policies and the role they play in your business.

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

Retail TouchPoints

OCTOBER 1, 2021

As supply chains become increasingly complex due to the proliferation of commerce channels and higher consumer expectations, businesses are turning to outsourced functions that can deliver on speed, quality and cost. Many traditional retailers have relied on the belief that controlling more parts of their supply chain will bring costs down.

Supplies 267

Supplies Shipping Costs Fulfillment Shipping 267

lateshipment

MARCH 18, 2022

The global supply chain has had a really wild time for the past couple of years. How the Russia-Ukraine War Has Impacted E-commerce and the Global Supply Chain. First of all, it is wise to understand that the supply chain has already been rattled since the pandemic. To run the supply chain, you need oil. Interos, a U.S.-based

eCommerce 182

eCommerce Shipping Costs Shipping Supplies 182

Retail TouchPoints

APRIL 21, 2022

Supply chain struggles never used to make headlines. That changed over the past few years as the COVID-19 pandemic and then the Russian invasion of Ukraine strained the supply chains for everything from chicken tenders to precious metals — resulting in empty shelves, delayed order shipments, reduced profit and frustrated retail customers.

Supplies 221

Supplies Automotive Shipping Costs Management 221

Retail TouchPoints

MAY 26, 2022

It’s the question that’s on every retailer’s — and not a few consumers’ — minds: When will global supply chains flow freely once more? With supply chain challenges come the higher costs feeding inflation, which is itself a double-edged sword. How are the supply chain challenges we’ve been seeing contributing to rising prices?

Supplies 270

Supplies Shipping Costs Consumer Definition 270

lateshipment

MARCH 2, 2023

Did you know that over 50 million parcels are shipped in the U.S. Large businesses that ship out thousands of parcels can both afford the costs of these issues and have systems in place to recover such costs. Despite shipping just a tenth of what they do, these frequent issues can be expensive and damaging. Here’s how.

Shipping Costs 130

Shipping Costs Shipping Document eCommerce 130

Forrester eCommerce

FEBRUARY 2, 2020

This is scary for all industries, and in particular for the shipping as its fate is tightly linked to the health of the global economy. In recent years, we have seen distorted supply and demand, weakening global GDP growth, […].

Shipping 290

Shipping Supplies Customer 290

ROI Revolution

OCTOBER 29, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that, at the end of the day, must work flawlessly for any sort of marketing efforts to be minisculely worth it – and they are all in flux right now. What’s the reason for the supply chain strain? Published October 29, 2021. October 29.

Shipping Costs 78

Shipping Costs Shipping Supplies Fulfillment 78

Retail TouchPoints

FEBRUARY 4, 2021

Most retailers are keenly aware that the credit card and customer data on their networks is a prime target for hackers, and so they barricade access points to their websites and ecommerce systems to ward off intrusion. But their cybersecurity teams pay much less attention to the sprawling network of vendors in the supply chain.

Supplies 298

Supplies Payment Services Payments Document 298

lateshipment

JULY 17, 2023

Shipping is one of the top expenses for e-commerce businesses. Shipping, on the other hand, is a task that is outsourced to a third-party shipping carrier and is filled with events that happen out of your control. So, we’ll start the first step to save on shipping costs in choosing the right shipping carrier.

Shipping Costs 130

Shipping Costs eCommerce Shipping Management 130

lateshipment

DECEMBER 4, 2020

Since the Coronavirus outbreak started, particular challenges have risen in retail supply chains. The COVID-19 pandemic’s far-reaching effects have weighed heavily on the operational capabilities of shipping carriers and their employees alike. Not to forget that the Holiday shipping is already like tiptoeing around landmines.

Shipping Costs 214

Shipping Costs Shipping Small Business Retail Supplies 214

ROI Revolution

DECEMBER 7, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that, at the end of the day, must work flawlessly for any sort of marketing efforts to be minisculely worth it – and they are all in flux right now. We keep this blog post updated with the information you need to stay in the loop with the supply chain crisis.

Shipping Costs 78

Shipping Costs Shipping Supplies Fulfillment 78

Retail TouchPoints

MAY 9, 2024

Operating 14 omnichannel fulfillment centers nationwide, Cart.com provides brands and retailers with third-party logistics (3PL) solutions and proprietary software such as its Constellation Order Management System (OMS) and warehouse management technology, designed to get products to customers as quickly and efficiently as possible.

Fulfillment 257

Fulfillment Omnichannel Operations Fashion 257

ROI Revolution

NOVEMBER 5, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that, at the end of the day, must work flawlessly for any sort of marketing efforts to be minisculely worth it – and they are all in flux right now. The reasons underlying the global supply chain crisis are manifold.

Shipping Costs 78

Shipping Costs Shipping Supplies Fulfillment 78

lateshipment

DECEMBER 4, 2021

The pandemic has largely disrupted holiday shipping in 2021, with a surge in online purchases, record shipping costs, port congestion, and inventory shortage. Indeed, you can anticipate your customers to meet with stockouts and longer delivery timelines from all carriers this Holiday season. FedEx Corp. respectively.

Shipping Costs 130

Shipping Costs Shipping eCommerce eCommerce Platforms 130

Retail TouchPoints

SEPTEMBER 22, 2023

Great Omnichannel Experiences Win Customers Consumers expect great omnichannel experiences — from fast shipping to buy online, pick up in-store (BOPIS): 83% of consumers search elsewhere if they can’t find fast shipping options. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment.

Shipping Costs 243

Shipping Costs Omnichannel Supplies Shipping 243

Retail TouchPoints

SEPTEMBER 18, 2023

based sellers exported more than 216 million products to customers in other markets through the platform. Here’s a look at how Amazon is moving even further away from the domain of retailer with the debut of new services in supply chain management, shipping, banking, market research, product development, inventory management and more.

Payment Services 316

Payment Services eCommerce Shipping Costs Multi-channel 316

Retail TouchPoints

AUGUST 11, 2020

For Kroger , the expansion of its Ship e-Commerce assortment through a third-party marketplace is the latest example. Starting this fall, more than 50,000 additional items will be available to Ship customers across multiple categories including natural and organic, international food, specialty items, housewares and toys.

Shipping Costs 228

Shipping Costs Shipping Merchant Services eCommerce 228

Retail TouchPoints

JUNE 3, 2022

population with next-day or two-day shipping. When a customer places an online order the needed items are sent to an associate at a picking station, which cuts down on the amount of travel associates need to handle — they can walk up to nine miles per day at traditional fulfillment centers; Pack: ?A population. in a statement.

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Fulfillment Shipping Travel Operations 207

RetailMinded

APRIL 26, 2024

The growing ecommerce landscape represents an incredible opportunity for SMBs, allowing them to expand their reach into new geographies and connect with customers worldwide. One of the most significant issues of all is figuring out how you’re going to manage the complexities of shipping, both domestically and internationally.

Shipping Costs 52

Shipping Costs Shipping eCommerce eCommerce Software 52

lateshipment

DECEMBER 8, 2022

Customer centricity has quickly become the name of the game for e-commerce companies as they look for ways to find competitive advantages in a crowded marketplace. From AI customer service bots to interactive product tours, businesses are meeting customer needs in increasingly sophisticated ways. Improve Cash Flow.

eCommerce 130

eCommerce Supplies Shipping Costs Order Fulfillment 130