Retail TouchPoints

JUNE 2, 2023

Inkga Group, owner and operator of 482 Ikea stores and ecommerce in 31 countries, will adopt a solution from Made4net to power fulfillment centers and store operations worldwide. The deployment follows the purchase of Made4net by Ingka Investments , the group’s investment arm.

Fulfillment 298

Fulfillment Operations Order Fulfillment Omnichannel 298

Kissmetrics

NOVEMBER 18, 2020

If you ever plan on finding investors, partners, or employees for your e-commerce startup, you’ll need to know how to create a business plan. In this guide, I’m breaking down step-by-step everything you need to know about creating a powerful e-commerce business plan. What is an E-Commerce Business Plan?

eCommerce 278

eCommerce PPC Operations SEO 278

Retail Technology Review

JUNE 22, 2021

Nutravita, a fast-growth e-commerce supplement company, has selected James and James Fulfilment to provide a fully outsourced e-commerce fulfilment service, as it diversifies and enhances its direct-to-consumer (D2C) shopping experience.

eCommerce 137

eCommerce Fulfillment Operations Consumer 137

Retail TouchPoints

OCTOBER 9, 2023

In 2024, it won’t be your dad’s supply chain. These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online. More fluid.

Supplies 306

Supplies Fulfillment Retail Omnichannel 306

Retail TouchPoints

AUGUST 23, 2022

Gap has launched a fulfillment service for retailers called GPS Platform Service , offering omnichannel fulfillment using Gap’s nationwide distribution network and handling tasks including delivery to customers or stores, returns initiation and processing at its fulfillment centers. For the first time, we are making Gap Inc.’s

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Fulfillment Retail Supplies B2B 246

Retail TouchPoints

SEPTEMBER 18, 2023

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago.

Payment Services 321

Payment Services eCommerce Shipping Costs Multi-channel 321

lateshipment

DECEMBER 2, 2022

Your fellow e-commerce businesses, shipping carriers, third-party logistic partners, etc have all geared up to handle the peak season’s shipping volume without succumbing to delivery issues and negative customer experiences. new challenges for e-commerce shippers in the form of the supply chain, inventory, and fulfillment issues.

eCommerce 130

eCommerce Shipping Costs Shipping eCommerce Platforms 130

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs. Unemployment is at 3.5%

Shipping Costs 278

Shipping Costs Fulfillment Shipping Customer Loyalty 278

Ecommerce Platforms

OCTOBER 10, 2022

Running a startup is tough work, and in the ecommerce business, it often means fulfilling products from your own office, home, or even a garage. But at some point, you’ll want to find a fulfillment provider to offer faster shipping, and to focus on other parts of your business. The Best Fulfillment Centers for Startups.

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Fulfillment Shipping Costs Payment Services Shopify 211

Retail TouchPoints

NOVEMBER 28, 2022

While digital penetration is nowhere near the highs it reached during the pandemic, when online accounted for approximately 40% of sales, according to Macy’s CEO Jeff Gennette, ecommerce is continuing its pre-pandemic growth trend with digital penetration this year at 33% , up from 25% in 2019. .

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Fulfillment Shipping Costs Shipping Supplies 264

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Image courtesy Ryder According to Ryder’s 2023 ecommerce consumer study of 1,077 U.S.

Customer Experience 288

Customer Experience Shipping Costs eCommerce Improvements 288

Ecommerce Platforms

JANUARY 3, 2022

ShipBots is an order fulfillment service for ecommerce stores with standard storage and shipping needs. It also offers unique fulfillment options for subscription boxes, retail, Amazon FBA prep, merchandise, and apparel. Your company chooses fulfillment requirements and sends products for storage to ShipBots.

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Fulfillment Shipping Costs Merchant Services eCommerce 211

Retail Technology Review

AUGUST 17, 2021

Thanks to the continued growth of Woodland Group’s Warehouse and Fulfilment business, the global supply chain company has opened a new 45,000 sq ft facility in Marks Tey, Colchester.

eCommerce 140

eCommerce Supplies Fulfillment Internet Retail 140

Retail TouchPoints

JUNE 9, 2022

Mere days after announcing plans to leave Amazon after 23 years at the company, Dave Clark has unveiled his next role — CEO of supply chain startup Flexport. Clark was instrumental in building out Amazon’s now “legendary” (as Peterson called it) fulfillment, logistics and transportation network.

Supplies 278

Supplies Consumer Shopify eCommerce 278

Retail TouchPoints

NOVEMBER 17, 2023

When customers place ecommerce orders, the last thing they want is an unhappy surprise. Applying this practice, retailers can proactively troubleshoot stockouts and delays to ensure that customers’ orders can still be fulfilled to their satisfaction in a timely manner.

Shipping Costs 264

Shipping Costs Customer Experience Supplies Improvements 264

Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. There is no quick fix for the supply chain snarls facing brands, and the problems won’t miraculously resolve on December 31. Diversification can begin as early in the chain as manufacturing.

Supplies 304

Supplies Fulfillment Shipping Costs Multi-channel 304

Retail TouchPoints

MAY 26, 2022

Digital sports platform Fanatics has partnered with supply chain solution Quiet Platforms — a wholly owned subsidiary of American Eagle Outfitters Inc. Quiet Platforms’ “shared supply chain” solution allows companies to collaborate to solve common logistics, fulfillment and delivery challenges.

Supplies 285

Supplies Department Stores Fulfillment eCommerce 285

Retail TouchPoints

DECEMBER 4, 2023

To better serve a growing legion of West Coast customers, Tapestry , parent company of brands including Coach and Kate Spade , opened its 788,000-square-foot North Las Vegas Fulfillment Center in November. Tapestry already operates a fulfillment center serving the East Coast located in Jacksonville, Fla. Designed to distribute 22.2

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Fulfillment Jewelry Operations Technology 263

ChannelSale

MARCH 13, 2024

Your search for tips to conquer the fulfillment frustration of e-commerce customers’ orders ends here. If e-commerce is the game-changer in the digitalized business world, it is the door-to-door delivery or e-fulfillment services that made it popular among people worldwide.

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Fulfillment eCommerce Multi-channel Order Fulfillment 59

Retail TouchPoints

JUNE 15, 2022

Historically, in its most simple definition, the “supply chain” division of retail was the one in charge of getting stuff in, maybe storing it for a while — maybe not (cross-docking) — and then getting whatever stuff they did store out to brick-and-mortar locations to be sold to the masses. Hey, that’s why they call it supply chain !

Supplies 264

Supplies Customer Omnichannel Shipping 264

ChannelAdvisor

JUNE 30, 2021

Things like supply chain breakdowns, inconvenient warehouse locations, and the challenges of Covid restrictions have put shipping and logistics under extreme pressure. But as e-commerce takes over from bricks-and-mortar shopping, it’s essential to get your shipping right. What is Multi-Location Fulfilment? .

eCommerce 71

eCommerce Fulfillment Multi-channel Shipping Costs 71

365 Retail

MARCH 27, 2024

Sustainable storagxe options for e-commerce are not just about reducing waste; they’re about optimising resources and enhancing operational efficiency. Are you ready to transform your e-commerce business into a beacon of sustainability? Embrace the shift towards more responsible retailing.

eCommerce 52

eCommerce eCommerce Platforms Retail Order Fulfillment 52

Retail TouchPoints

MAY 30, 2022

While ecommerce was already on the rise prior to the COVID-19 pandemic, the historic shift in customer expectations and behaviors fueled the explosive growth of online shopping. What customers don’t see is that their returns actually have negative logistical and financial implications for ecommerce sellers.

Fashion 328

Fashion Supplies Shopping Carts eCommerce 328

Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Ulta’s Three Pillars Connect Supply Chain, Associates and Shoppers.

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Supplies Shipping Costs Travel Multi-channel 278

Retail TouchPoints

JUNE 23, 2022

But in the retail realm, activist investors have recently latched on to a tactic that is relatively new — pushing ailing store brands to spin off their ecommerce business into a standalone company. Kohl’s , Macy’s and Neiman Marcus are among the retailers that have faced this particular pressure in the last year and a half.

eCommerce 289

eCommerce Omnichannel Channel Department Stores 289

ChannelAdvisor

DECEMBER 22, 2021

But, as 2021 winds down, it’s time to think about the bigger picture and look at what we’ve seen and learned in e-commerce as we head into 2022. We are seeing an accelerated adoption of e-commerce as an effect of the pandemic. This has resulted in a massive investment in e-commerce infrastructure led by Amazon.

eCommerce 98

eCommerce Shipping Costs Fulfillment Supplies 98

365 Retail

JANUARY 17, 2024

Rapid growth in e-commerce presents plenty of opportunity for retailers but can also prove a big challenge that leaves small and medium-sized businesses behind. Look beyond more people Smaller and medium-sized e-commerce retailers may not always have the capability to deal with rapidly increasing sales.

eCommerce 52

eCommerce Shipping Costs Fulfillment Shipping 52

lateshipment

APRIL 28, 2024

From brick-and-mortar to e-commerce, businesses have been running successfully all these years by building their foundation on just a question — “What do customers want?” Just like E-commerce, CX is also transforming while still being an integral part of the shopping channel and innovations can’t be left out.

Customer Experience 130

Customer Experience eCommerce Customer Merchant Services 130

ChannelAdvisor

DECEMBER 22, 2021

But, as 2021 winds down, it’s time to think about the bigger picture and look at what we’ve seen and learned in e-commerce as we head into 2022. We are seeing an accelerated adoption of e-commerce as an effect of the pandemic. This has resulted in a massive investment in e-commerce infrastructure led by Amazon.

eCommerce 94

eCommerce Shipping Costs Fulfillment Supplies 94

Steve Dennis

APRIL 11, 2022

Yet, the e-commerce of today is often vastly different from what began to re-define the industry in the late 1990’s. It’s time to take a closer look at how what we call “e-commerce” has evolved and understand what it all means going forward. A Brief History of E-commerce.

eCommerce 88

eCommerce Shipping Costs Fulfillment Multi-channel 88

ChannelAdvisor

AUGUST 19, 2022

If only managing e-commerce inventory was as easy as running a lemonade stand. Real e-commerce companies must manage multiple moving parts of their business — the most complex of which is inventory management. Inventory management for e-commerce sites big or small is crucial for survival. Low on product?

eCommerce 92

eCommerce Management Shipping Costs Drop Ship 92

ChannelAdvisor

AUGUST 29, 2022

Quick commerce – also known as Q-commerce and on-demand delivery – is an e-commerce delivery process that aims to have purchased goods and services delivered within an hour or less. Quick commerce isn’t exactly new. A Closer Look at the Quick Commerce Landscape.

eCommerce 92

eCommerce Food and Beverages Fulfillment Consumer 92

Retail TouchPoints

FEBRUARY 21, 2024

While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. This means that when ecommerce retailers can’t provide the peace of mind that clear return shipping policies can offer, customers will take their money and run.

Shipping Costs 269

Shipping Costs Shipping eCommerce Small Business Retail 269

Retail TouchPoints

JULY 22, 2022

The ecommerce boom of 2020 brought millions of new shoppers to digital platforms, and that growth trajectory continued into 2021. At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. Prediction #1: Content will Become Central to Commerce. Verdict: Spot on.

eCommerce 306

eCommerce Supplies Shipping Costs Events 306

Retail TouchPoints

JUNE 19, 2020

Retail is no stranger to supply chain disruption. For several years, retailers have grappled with the challenge of operating physical stores while scaling their e-Commerce businesses. Nonetheless, COVID-19 has brought extreme uncertainty to the sector, putting new and different pressures on retail supply chains.

Supplies 216

Supplies Retail eCommerce Fulfillment 216

Omnisend

DECEMBER 8, 2020

Logistics is the backbone of any DTC ecommerce business. For growing ecommerce brands looking to scale quickly, outsourcing logistics to a 3PL, or third-party logistics provider, might be the best way to move forward. A 3PL partners with an ecommerce store to handle their logistics. Trying to scale your ecommerce store quickly?

Fulfillment 145

Fulfillment Shopify Shipping Costs Merchant Services 145

ChannelAdvisor

NOVEMBER 24, 2021

There are industry predictions of solid, double-digit e-commerce growth and record sales, despite lapping the COVID-induced spike in e-commerce last year. E-commerce is accustomed to seeing significant holiday gains each year. E-commerce is accustomed to seeing significant holiday gains each year.

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eCommerce Sporting Goods Supplies Presentation 97