Retail TouchPoints

JUNE 5, 2024

Few things have disrupted the ecommerce industry of late quite as thoroughly as AI. About two-thirds of companies plan to invest more in AI in the next six months, and 60% of commerce leaders recognize the value of AI in boosting customer experience to provide a competitive advantage.

eCommerce 287

eCommerce Recommendation Customer Experience Technology 287

365 Retail

MARCH 10, 2024

As more companies rely on online sales and marketing, the e-commerce landscape is growing. If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape. Let’s explore the paramount e-commerce trends of 2024.

eCommerce 103

eCommerce Payment Services Payments eCommerce Marketing 103

lateshipment

OCTOBER 30, 2023

However, e-commerce post-purchase issues are nothing out of the ordinary, especially during times like the Holiday Season. E-commerce post-purchase is a missed opportunity in the current state The ‘post-purchase customer experience (CX)’ is an integral but often overlooked function in any e-commerce business.

eCommerce 130

eCommerce Shipping Costs Shipping Customer Experience 130

Groove

MARCH 3, 2021

Whether this is your first time looking for an eCommerce PPC agency or you already engage with one and want to create a better working relationship, you're in the right place. Leveraging eCommerce advertising is a great way to increase reach, brand awareness and conversions. eCommerce PPC Management: 4 Tips To Work With An Agency.

PPC 322

PPC Management eCommerce Information 322

Groove

OCTOBER 4, 2023

Each tool brings its own unique set of features, including AI-driven content recommendations, automated A/B testing, and smart campaign optimization. The tool negates the need for manual data entry by performing tasks such as drafting follow-up emails, reporting, lead management, status updates, prospecting, and forecasting.

Merchant Services 367

Merchant Services eCommerce Marketing Recommendation 367

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. Why E-commerce Businesses Need to Stay Updated with the CX Trends. 6 E-commerce CX Trends to Look out for in 2023.

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

Retail TouchPoints

JANUARY 9, 2024

Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses. Yikun Shao : There were a lot of reactive steps taken during the pandemic — from the rapid adoption of technology and ecommerce to diversifying supply chains — and I think companies are now realizing the benefits of those actions.

Supplies 278

Supplies Shipping Costs Small Business Retail Recommendation 278

lateshipment

APRIL 26, 2022

The importance of a quality shipping experience in e-commerce cannot be stressed enough. However, major e-commerce businesses leave out shipping in their strategy as they consider the onus of it to be with the shipping carrier. If they choose the kind of e-commerce shipping they want, you are putting them in charge.

eCommerce 130

eCommerce Shipping Costs Shipping Multi-channel 130

Retail TouchPoints

APRIL 27, 2022

Then in 2021, grocery ecommerce sales reached 9.5% The sign is clear — ecommerce is here to stay. Alongside the infrastructure dilemma, when speaking to grocers about their online operation, it becomes clear just how challenging optimizing and unlocking value during the ecommerce end-to-end process can be. and then 20.5%

Management 288

Management eCommerce Omnichannel Operations 288

Retail TouchPoints

AUGUST 17, 2022

It’s hard to say that 2022 has been the year of ecommerce so far. According to the latest Mastercard SpendingPulse report, ecommerce transactions have declined 1.8% The ultimate approach that smart ecommerce companies follow in that regard is automation. The power of ecommerce automation is typically two-fold.

eCommerce 363

eCommerce Payment Services Channel Social Media 363

Retail TouchPoints

FEBRUARY 19, 2024

With this uncertainty in mind, I spent time on Saturday, November 25, 2023 seeking out early ecommerce sales data from Black Friday to gain a clearer understanding of how the market was performing. Adobe’s data also showed that mobile commerce passed the tipping point, driving 51.8% billion, an ecommerce record. billion, up 7.5%

eCommerce Marketing 277

eCommerce Marketing eCommerce Marketing Mobile 277

ChannelAdvisor

AUGUST 19, 2022

If only managing e-commerce inventory was as easy as running a lemonade stand. Real e-commerce companies must manage multiple moving parts of their business — the most complex of which is inventory management. Inventory management for e-commerce sites big or small is crucial for survival.

eCommerce 52

eCommerce Management Shipping Costs Drop Ship 52

Groove

FEBRUARY 20, 2024

On its own, Shopify is one of the most robust eCommerce platforms. However, to effectively scale an e-Commerce business, it's important to integrate a customer relationship management (CRM) tool into your Shopify store. For example, a Shopify CRM can help B2B businesses with segmentation and enhanced customer profiling.

Shopify 358

Shopify eCommerce B2B Live Chat 358

Groove

FEBRUARY 20, 2024

On its own, Shopify is one of the most robust eCommerce platforms. However, to effectively scale an e-Commerce business, it's important to integrate a customer relationship management (CRM) tool into your Shopify store. For example, a Shopify CRM can help B2B businesses with segmentation and enhanced customer profiling.

Shopify 358

Shopify eCommerce B2B Live Chat 358

Retail TouchPoints

SEPTEMBER 18, 2023

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago.

Payment Services 321

Payment Services eCommerce Shipping Costs Multi-channel 321

365 Retail

MARCH 10, 2024

As more companies rely on online sales and marketing, the e-commerce landscape is growing. If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape. Let’s explore the paramount e-commerce trends of 2024.

eCommerce 52

eCommerce Payment Services Payments eCommerce Marketing 52

365 Retail

MARCH 1, 2024

Embarking on the journey to establish a successful e-commerce business embodies the spirit of innovation and entrepreneurship characteristic of today’s digital era. This guide will equip aspiring entrepreneurs with a clear, structured approach to building their e-commerce venture.

eCommerce 52

eCommerce Payment Services eCommerce Platforms SEO 52

GetElastic

SEPTEMBER 2, 2021

I have been an Account Manager and Consultant for a large portion of my career before making the switch to sales and marketing operations a few years back. I recently joined Elastic Path in January of 2021, where I am really enjoying working in the eCommerce market and learning a ton. Market Trends in B2B eCommerce.

B2B 141

B2B Management eCommerce B2C 141

Retail TouchPoints

NOVEMBER 17, 2022

Lily AI and Pimberly have partnered with the goal of providing global brands with the ability to streamline product data and digital asset management. The Lily AI/Pimberly partnership can help retailers gain more accurate and robust product data within their centralized product catalog to power all downstream systems.

Management 271

Management Retail Recommendation Channel 271

Groove

OCTOBER 4, 2023

Each tool brings its own unique set of features, including AI-driven content recommendations, automated A/B testing, and smart campaign optimization. The tool negates the need for manual data entry by performing tasks such as drafting follow-up emails, reporting, lead management, status updates, prospecting, and forecasting.

Merchant Services 195

Merchant Services eCommerce Marketing Recommendation 195

Ecommerce Platforms

DECEMBER 18, 2022

After months of testing, we have chosen the safest, quickest and simplest to use ecommerce CMS for you to craft a robust online store in minutes. Our TOP 3 Ecommerce CMS for 2023. We recommend. Our TOP 10 Ecommerce CMS for Creating an Online Store. What is Content Management System (CMS)? What is Ecommerce?

eCommerce 104

eCommerce SEO Electronics Article 104

Forrester eCommerce

MARCH 6, 2023

Forrester recently published Top Recommendations For Your Security Program, 2023 for CISOs and other senior cybersecurity and technology leaders. In 2023, our recommendations fall into three major strategic themes for security […]

Recommendation 195

Recommendation Technology Other Management 195

RTP blog

OCTOBER 17, 2018

Earlier this month, Retail TouchPoints unveiled its fifth annual E-Commerce Technology Preview , which includes insights from industry experts at 12 solution providers. The guide offers an exclusive look at what retailers need to do in order to achieve e-Commerce success in 2019 and beyond. In this Q&A, the RTP.

eCommerce 150

eCommerce eCommerce Technology Magento Mobile 150

Groove

FEBRUARY 9, 2022

There are a variety of platforms to choose from when first launching an eCommerce store. There are only a select few enterprise eCommerce solutions on the market, so it’s important to evaluate the features of each platform to best accommodate your business’s needs. Evaluating Enterprise eCommerce Solutions. Mobile optimization.

Merchant Services 284

Merchant Services eCommerce BigCommerce B2B 284

Retail TouchPoints

JULY 4, 2022

If you have an ecommerce site, you need to prepare for this change — and fast. In this guide, I’ll help you get started by explaining: How Google Analytics 4 is different from Universal Analytics What this change means for your ecommerce site And which three migration mistakes you need to avoid.

eCommerce 289

eCommerce SEO Events Recommendation 289

BigCommerce

JULY 6, 2018

One of the best ways to keep current with trends in the market is by attending ecommerce conferences. In this post, you’ll find nine of the top ecommerce expos worldwide and what you can expect from attending them, and you’ll also learn how to effectively prepare to for a conference. Top Ecommerce Conferences to Attend.

eCommerce 331

eCommerce Events Online Retail Technology 331

RTP blog

OCTOBER 11, 2019

The Risks Of Relying On Cloud Backups In E-Commerce Established e-Commerce platforms like Shopify and BigCommerce work hard to prevent systemwide data disasters. Third-Party Apps Gone Bad: The average e-Commerce store has eight to 10 different integrations.

eCommerce 150

eCommerce eCommerce Platforms BigCommerce Shopify 150

Algopix

JULY 13, 2023

Welcome to our comprehensive guide on the best eCommerce CRM systems. In today’s competitive online marketplace, effectively managing customer relationships is crucial for the success of any eCommerce business. What Is a Customer Relationship Management System? Why is CRM Important for eCommerce Businesses?

Payment Services 78

Payment Services eCommerce Management Customer 78

Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems.

eCommerce 253

eCommerce Shipping Costs Retail Recommendation 253

Retail TouchPoints

SEPTEMBER 21, 2023

For one, an efficient AI-driven system can mean timely updates, personalized product recommendations and proactive assistance, making the wait for our desired items less tedious and more delightful. Proactive problem-solving: WISMO tickets are a frequent concern in the ecommerce world. But why should this matter to us as shoppers?

eCommerce 264

eCommerce Customer Loyalty eCommerce Platforms Shipping Costs 264

Groove

FEBRUARY 20, 2024

On its own, Shopify is one of the most robust eCommerce platforms. However, to effectively scale an e-Commerce business, it's important to integrate a customer relationship management (CRM) tool into your Shopify store. This will giv e you a chance to explore the features before committing to a tool long-term.

Shopify 195

Shopify eCommerce B2B Live Chat 195

Kissmetrics

SEPTEMBER 27, 2017

Here are a few of the best examples of e-commerce follow-up emails and why they work so well. And speaking of Amazon, you already know that they’re the e-commerce leader simply because of how much they test, monitor, tweak and track everything about their site. New Product Recommendations Based on Past Purchases.

eCommerce 203

eCommerce Customer X-cart Recommendation 203

Retail TouchPoints

JULY 14, 2023

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success.

eCommerce 238

eCommerce Order Fulfillment Fulfillment Multi-channel 238

Ecommerce Platforms

MARCH 8, 2021

Shopify , WooCommerce , and the many other ecommerce platforms are known for their automation features, such as order alerts and receipts. Shopify, and most other platforms, don't automate printed orders, so that's where the Automatic Email Manager comes into play. An Introduction to the Automatic Email Manager.

Management 196

Management eCommerce Payment Services Subscription 196

BigCommerce

APRIL 11, 2019

WordPress is the CMS (content management system) with the largest amount of installations in the world. Being the biggest means…

Recommendation 302

Recommendation eCommerce Management eCommerce Technology 302

Algopix

OCTOBER 27, 2023

The eCommerce landscape has been evolving at a rapid pace over the past few years, driven by advances in technology, changing consumer behaviors, and the global impact of events. eCommerce businesses should consider investing in AR applications and product visualization tools to keep up with this trend.

eCommerce 119

eCommerce Payment Services Cryptocurrencies Shipping Costs 119

Retail TouchPoints

JANUARY 12, 2024

Social commerce value will keep on growing. The value of social commerce continues to grow rapidly and is shaping the future of online retail. According to research from Accenture , social commerce is expected to outpace traditional ecommerce, growing 3X faster and reaching an impressive $2.9

Social Media 315

Social Media Beauty and Health Multichannel eCommerce 315