Retail TouchPoints

AUGUST 18, 2020

After emerging in January from its second stint in bankruptcy since 2017, Payless “is back,” the retailer trumpets on its newly launched e-Commerce site. The 790 owned and franchised Payless locations outside North America continued to operate as separate legal entities; their number has fallen slightly over the past 18 months, to 710.

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eCommerce Payment Services Payments Omnichannel 227

Retail TouchPoints

JULY 29, 2020

The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010. The Burton name is on 66 stores in 10. It’s really a holistic approach,” she said. “We

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Omnichannel eCommerce POS Operations 317

Retail TouchPoints

JANUARY 9, 2024

Pacsun will deploy the iD Cloud Store solution from Nedap as it seeks to improve inventory accuracy and gain RFID-powered operational insights to inform replenishment decisions. The chainwide rollout is expected to be completed in Q1 2024.

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Omnichannel Fulfillment Social Media Operations 261

Fabric

OCTOBER 26, 2023

API calls are the lifeline of modern e-commerce, serving as the invisible threads that connect digital platforms and enable seamless interactions. Using API calls, there is no need to reinvent the wheel in e-commerce. API calls are made in everyday e-commerce operations at various levels: 1.

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Retail TouchPoints

AUGUST 17, 2020

In an effort to create a more seamless shopping experience under the Stop & Shop brand, the retailer has launched a Stop & Shop-branded e-Commerce platform and mobile app that will replace the Peapod digital platform customers previously used.

eCommerce Platforms 254

eCommerce Platforms eCommerce Omnichannel Fulfillment 254

Retail TouchPoints

JUNE 11, 2020

Inditex may close 1,000 to 1,200 stores as the retailer puts a greater emphasis on e-Commerce operations. into its proprietary e-Commerce platform, along with an additional €1.7 to further integrate its store platform and provide a full omnichannel experience.

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eCommerce eCommerce Platforms Omnichannel Fulfillment 252

Retail TouchPoints

NOVEMBER 30, 2022

The changes follow news that recently appointed Foot Locker President and CEO Mary Dillon would halt a planned expansion into Japan as the company changes course to grow ecommerce and adjust its global operations. The retailer’s executive leadership changes, which will become effective Dec.

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Operations Supplies Omnichannel Fulfillment 278

Retail TouchPoints

JUNE 23, 2022

But in the retail realm, activist investors have recently latched on to a tactic that is relatively new — pushing ailing store brands to spin off their ecommerce business into a standalone company. Kohl’s , Macy’s and Neiman Marcus are among the retailers that have faced this particular pressure in the last year and a half.

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eCommerce Omnichannel Channel Department Stores 289

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce.

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Forrester eCommerce

JANUARY 22, 2019

Omnichannel investments, including in-store pickup and endless aisle, continue to be top strategic investment for digital business professionals at retail organizations.

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Omnichannel Operations Retail Customer 325

Retail TouchPoints

AUGUST 20, 2020

Retail Ecommerce Ventures (REV) has added a new brand to its collection by acquiring certain assets of Modell’s Sporting Goods for $3.64 The purchase includes Modell’s trademark name, intellectual property, e-Commerce database and other assets related to its e-Commerce business, including the signature “Gotta Go to Mo’s” jingle. .

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eCommerce Sporting Goods Retail Omnichannel 291

Retail TouchPoints

AUGUST 2, 2023

Those repeats and referrals simply don’t happen without a good product and a good shopping experience, as Jose Nino, VP of Global Ecommerce and Digital Strategy at the U.S. I look at DTC ecommerce in three pillars,” added Nino. pointed out.

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Retail TouchPoints

JULY 5, 2022

As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey.

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Retail TouchPoints

JUNE 5, 2020

While e-Commerce sales rose 40% year-over-year in April and 100% during May, total online growth for the quarter was just 13% , below the results reported by some other retailers. Athleta was a bright spot for the retailer thanks to strong customer engagement and a well-established omnichannel business model.

eCommerce 200

eCommerce Omnichannel Fashion Supplies 200

Digital Doughnut

APRIL 24, 2024

Discover how key omnichannel ecommerce marketing strategies can enhance customer experience and maintain competitiveness in the online marketplace.Discover how key omnichannel ecommerce marketing strategies can enhance customer experience and maintain competitiveness in the online marketplace.

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Omnichannel eCommerce Marketing eCommerce Marketing 52

Forrester eCommerce

NOVEMBER 24, 2019

We just published two retail benchmark reports for Singapore, assessing retailers’ omnichannel retail capabilities and digital store capabilities, respectively.

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Omnichannel Multichannel Retail Operations 396

Retail TouchPoints

MARCH 9, 2023

Now owned by the SPARC Group (a joint venture between brand management firm Authentic Brands Group (ABG) and mall operator Simon Properties ), Forever 21 has spent the last few years refining its image and business model to avoid a repetition of its 2019 bankruptcy. Forever 21 one-click checkout with Bolt.

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Omnichannel Social Media Mobile Fashion 279

Forrester eCommerce

MARCH 31, 2020

A truly omnichannel operation that spans the customer lifecycle will optimize revenue, […]. Customers believe they are engaging with one unified brand or organization, regardless of the device or touchpoints that they use.

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Omnichannel Retail Operations Information 302

Retail TouchPoints

MAY 20, 2022

A 45-year-old family-owned luxury business might not be the kind of company one expects to be at the cutting edge of digital commerce, but thanks to President Ken Natori, the company’s second-generation leader, Natori is just that. That’s not to say that the Natoris weren’t a bit nervous about making the move into ecommerce.

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Omnichannel Department Stores BigCommerce Fashion 275

Retail TouchPoints

OCTOBER 26, 2020

This year’s surge in ecommerce has put strains on both supply chains and websites, and retailers now are guessing what challenges they will face as fall and winter bring the threat of a COVID-19 resurgence as well as the usual holiday rush. Litchford: You can start by looking at it from a pure ecommerce perspective in the cloud.

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Operations eCommerce Retail Fashion 336

Retail TouchPoints

NOVEMBER 9, 2022

Gap will sell its Gap Greater China (GGC) business to Shanghai-based ecommerce solutions provider Baozun in a $40 million all-cash transaction. The sale of the GGC business to Baozun should be completed within the first half of 2023, and it will continue to operate under the Gap Inc. 7 letter to employees.

eCommerce 312

eCommerce Omnichannel Technology Operations 312

365 Retail

MARCH 5, 2024

In an age where digital storefronts are as prevalent as their brick-and-mortar counterparts, the strategic application of advanced technology has become the linchpin for achieving e-commerce supremacy. This not only democratises innovation but also enables smaller e-commerce providers to compete on a global stage.

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eCommerce Technology Arts Online Retail 52

ESW

MARCH 5, 2024

In the last few years, omnichannel logistics and delivery have become more than a nice-to-have. Omnichannel logistics and delivery are a must-have. Brands and retailers that have not yet adopted omnichannel strategies may be missing out on opportunities to grow business – especially in global markets.

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Omnichannel Multi-channel Retail Shipping Costs 88

Retail TouchPoints

DECEMBER 14, 2020

COVID has pushed retail supply chains to their limits, from the initial stock-up period at the start of the pandemic to the unprecedented ecommerce rush of the holiday season. Omnichannel Means One Channel, Not Two Connected Channels. Now the key challenge is capacity. Experience Will Be Top of Mind in the Post-COVID Environment.

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Omnichannel Webinar Merchant Services Supplies 306

UpSellIt

JULY 13, 2023

In today’s competitive landscape, embracing an omnichannel retail strategy has become essential for businesses to thrive. Read on to explore the key elements of an omnichannel retail strategy and how it can benefit your business. What is Omnichannel Retailing? What is Omnichannel Retailing?

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Retail TouchPoints

FEBRUARY 28, 2023

SaksOff5th.com has appointed former Untuckit executive Julie Mares to the newly created role of SVP of Ecommerce. The move comes as the standalone ecommerce entity seeks to continue its digital growth and evolve the customer experience. Mares will now undoubtedly be a big part of that effort.

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eCommerce Omnichannel Customer Experience Operations 271

Retail TouchPoints

OCTOBER 4, 2023

The Power of Flexible Enterprise Ecommerce Retailers have traditionally struggled to understand sudden changes in customer needs, because their systems aren’t holistic enough to see surges early and react to them in time. From cybersecurity to ecommerce, digital to mobile, she has touched every aspect of today’s technology landscape.

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Omnichannel Merchant Services BigCommerce Payment Services 264

Retail TouchPoints

JANUARY 4, 2023

Ecommerce can sometimes lose the experience of in-person shopping and, with it a retailer’s ability to show off its products in ways that can set a store apart from its competition. Ecommerce sites can now highlight products in new and interactive ways that make the discovery process more fun for consumers. Beyond the Shelf.

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eCommerce Omnichannel Comparison Shopping Recommendation 302

Retail TouchPoints

APRIL 15, 2021

is deploying a new order management system (OMS) as the home décor retailer seeks to offer a more modern omnichannel customer experience and improve in-store fulfillment. The retailer partnered with Manhattan Associates to implement its Manhattan Active Omni OMS to level up its sales, service and fulfillment operations.

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Omnichannel Fulfillment Operations Customer Experience 246

Retail TouchPoints

JULY 5, 2022

Retailers’ attitudes about ecommerce have undergone a series of rapid evolutions over the last two years. Then, once basic digital offerings were in place, merchants began to consider how to make these ecommerce advancements permanent in preparation for the “New Normal.”. Why is Ecommerce Profitability So Elusive?

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Groove

FEBRUARY 9, 2022

There are a variety of platforms to choose from when first launching an eCommerce store. There are only a select few enterprise eCommerce solutions on the market, so it’s important to evaluate the features of each platform to best accommodate your business’s needs. Evaluating Enterprise eCommerce Solutions. Omnichannel Selling.

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Retail TouchPoints

MARCH 28, 2022

MINISO has a big but simple goal: “We hope to make MINISO a popular lifestyle brand among young people by bringing joy to the world,” said Robin Liu, CMO and Head of Ecommerce for the fast-growing brand. We localize our ecommerce strategy according to different markets. Liu: 2021 was marked by the accelerated development of ecommerce.

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Omnichannel Toys Supplies eCommerce Platforms 246

Retail TouchPoints

APRIL 20, 2022

Brooklinen was an ecommerce pure play until November 2018, when it launched its first pop-up store in just four weeks — an experience that would inform its move into permanent stores. “If Brooklinen’s digital operations remain an important part of the business. At that time its stated goal was reaching the 30 -store mark by 2023.

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Operations Shipping Costs Omnichannel Customer Data 296

Retail TouchPoints

AUGUST 13, 2021

HBC will separate Hudson’s Bay into distinct brick-and-mortar and ecommerce businesses in an effort to accelerate the brand’s digital-first transformation. The new operating model will help each organization focus on their biggest growth opportunities while still working together to provide a seamless customer experience across both channels.

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eCommerce Operations Customer Experience Omnichannel 299

Retail TouchPoints

MARCH 21, 2023

“Omnichannel” has been an aspiration for brands for many years now, but while it used to refer to the merging of a retailer’s brick-and-mortar and ecommerce operations, it now means something very different. Without a doubt Amazon has been central to shaping ecommerce as we know it today.

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eCommerce Fulfillment Shopify Omnichannel 290

Pivotree Blog

DECEMBER 6, 2023

In the rapidly evolving digital landscape, businesses face the challenge of meeting customer expectations while maintaining operational efficiency. To succeed in this dynamic environment, it is crucial for modern commerce to align seamlessly with the supply chain, particularly in the context of omnichannel strategies.

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Omnichannel Supplies eCommerce Platforms eCommerce 52

Retail TouchPoints

AUGUST 19, 2022

Foot Locker and Fanatics have partnered to connect their ecommerce inventories by allowing Foot Locker fulfill its online orders through the digital sports platform. The growth at Lids also expands Fanatics’ global reach, as the platform is an investor in the retailer and operates the NBA’s online store.

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eCommerce Omnichannel Apparel Fulfillment 288